Murray’s CARSTAR Collision

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

74 Reviews

98% Would Recommend
Latest Review over 5 years ago

Reviews


ML
Marge L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2013 Category: Collision
Marge said she wishes that every experience could be this wonderful. She said they treat people like family and they are warm and respectful. She said she wants this business to know how truly grateful she is that they are around.
This review was collected via phone interview by Customer Research Inc.

ED
Eugene D.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2013 Category: Collision
Eugene said the business is honest and has a high degree of integrity. They do excellent work. He said that there was an electrical problem which caused the delay but it has been repaired. He chose not to elaborate about the length of the delay.
This review was collected via phone interview by Customer Research Inc.

SB
Stan B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2013 Category: Collision
Stan said he was very pleased with the work. The work had been finished earlier than promised.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2013 Category: Collision
Spoke with Dianne. She said the personnel were great and helpful. She said it was a pleasure working with them and they did a wonderful job. They did everything they promised and everything was done on time. She said she would absolutely recommend the business to others. She would like to thank them for everything.
This review was collected via phone interview by Customer Research Inc.

AL
Angelia L.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2013 Category: Collision
Angelia said this business did a really good job. She had a smooth experience and her vehicle was ready on time. She was not satisfied with the communication because she had to initiate contact with the business to find out progress on with her vehicle and when it would be ready.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2013 Category: Collision
Edward said everything was done correctly and on time.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2012 Category: Collision
Rick said this business has great service and he has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

MW
Michelle W.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2012 Category: Collision
Michelle said they were great and they did good work at this business.
This review was collected via phone interview by Customer Research Inc.

JG
Jennifer G.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2012 Category: Collision
Jennifer said she's had no problems and the communication was good.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012 Category: Collision
Richard said this business was very good.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012 Category: Collision
Mark said he had no issues with this business and they did a great job working with his insurance company.
This review was collected via phone interview by Customer Research Inc.

VL
Vicki L.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2012 Category: Collision
Vicki said they were very good and they did little extra things they didn't have to do for her.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2012 Category: Collision
Joan said she has used this business several times over the years. They have always done good work and they are good people. They're friendly. If she ever has a problem this is where she likes to go. She is glad they're a place that is accepted by her insurance company. She said the repair only took one day.
This review was collected via phone interview by Customer Research Inc.

TL
Talia L.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2012 Category: Collision
Talia said she has taken multiple vehicles to this business and every time they do a really great job. She said there was an issue with the checks from the insurance company but they actually let her take her vehicle while they were waiting for the issue to be resolved.
This review was collected via phone interview by Customer Research Inc.

LL
Loren L.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2012 Category: Collision
Loren said they were very clear on explaining everything. The were helpful. It was a good experience. He wants to thank the business for such a good job.
This review was collected via phone interview by Customer Research Inc.

HL
Homer L.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Spoke with Dorothy. She said they did a beautiful job. The personnel were very pleasant and accommodating. They handled the repair very well. The provided a very nice explanation of the work.
This review was collected via phone interview by Customer Research Inc.

RS
Roberta S.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Roberta said she likes them and this business did a good job. She did not talk with this business during the repair process.
This review was collected via phone interview by Customer Research Inc.

JS
Jermaine S.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2012 Category: Collision
Jermaine said they were professional and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2012 Category: Collision
Donald said this business did excellent work on his vehicle and they made it look brand new. He said he has been recommending this business to others for over 40 years.
This review was collected via phone interview by Customer Research Inc.

AG
Angie G.
WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2012 Category: Collision
Angie said they did a good job, but there were things they could have done a little better. She did not elaborate further.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 74 in total