Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3086 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.95238/5Overall Rating 4.95238/5Overall Rating 4.95238/5Overall Rating 4.95238/5rating 4.95238
Original
Overall Rating 2.28571/5Overall Rating 2.28571/5rating 2.28571rating 2.28571rating 2.28571
94% Would Recommend
Latest Review 1 day ago

Reviews


BW
Brenda W.
Stone Mountain, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
The service and workers
They get you on and out on time

LJ
Laura J.
Atlanta, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Awesome 1st Time Experience at Nalley Hyundai
Laura J.
My car was recently towed to Nalley Hyundai on 6/13 and my 1st experience with this location was great! The gentleman who assisted me was Joseph and he was very professional and informative. He provided information about what was wrong with my car and the service was under warranty! I was extremely happy with everything!!!😀

Verified Customer
Covington, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Good service!
Great service to my car every time I come. The service reps are really personable and try to address all your concerns and communicate with you in a way you can understand. Discount offers are always available for Hyundai owners, which is nice.

DD
Dorothy D.
Lithonia, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
The customer service
Great customer service .
Always pleasant .and friendly

Verified Customer
Lithonia, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service
Outstanding service

TC
Teshia C.
Lithonia, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
The Service Department Only!
The service team is a wonderful asset to the Hyundai dealership (Stonecrest, GA). They always provide outstanding customer service. They are very informative about the issues on the cars and they keep you updated on the stage at which your vehicle is at in the process.

BIG THANK YOU FROM A LOYAL CUSTOMER!!!

LB
Latoya B.
Stonecrest, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Great experience
Great experience

Verified Customer
Covington, GA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Amazing customer service
Always helpful!

AR
Alvin R.
Conyers, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great service
The service representatives are very helpful

AJ
Antonia J.
Lithonia, GA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/14/2019 Category: Service
Wait is forever
Every time I have had my vehicle serviced at this dealer the wait is forever..i will mot be returning
CHAD D., Service Manager from Nalley Hyundai responded on 06/17/2019

I apologize for your unpleasant experience with Nalley Hyundai. Let me assure you that customer service is our number one priority. I would like the opportunity to speak with you and try to resolve your concerns. Please contact me at 678-781-6341.

Thank You,
Chad Dalton
Service Manager
Nalley Hyundai
678-781-6341


Verified Customer
Atlanta, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Always Great Service!
I drive past other Hyundai dealerships to get consistently great service from Nalley! Highly recommended!

Verified Customer
Douglasville, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
personal touch
I am always recognized

MS
Marie S.
Lithonia, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Oil change
The service is always great at this dealership. my service advisor was great but needs a little work on the service time.

TC
Troy C.
Covington, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Good customer service
5 stars

DT
Dale T.
Covington, GA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Elantra GT
We purchased an Elantra GT. It was a low-stress environment. Great experience

CC
Clara C.
Conyers, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Excellent
Awesome service rep.

TW
Tracy W.
Ellenwood, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Met Expectations
Always good service provided at this location. I try to schedule my appointment ahead of time online which is absolutely great! I schedule with the same advisor who has gotten to know me and my expectations for service. It's always good to work with someone sho is familiar with you, your vehicle and your expectations. Always a job well done and Justin keeps me informed, explains recommendations and he knows how to keep me smiling. Thank you for such great customer service.

Tracy Washington

EJ
Eboni J.
Atlanta, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Alway A Great Experience
It is always a great experience coming to Nalley Hyundai. I always work with Brent Gordon as a service provider. he is knowledgeable informative and always offers great and sound advice concerning our vehicle. My wife is in no way mechanically inclined, but I always feel confident when she is working with Brent who always simplifies technical decisions for us.

CW
Carl W.
Lithonia, GA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Weaver’s Greatest Review
Good customer service

BB
Brenda B.
Conyers, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Good service
Friendly staff