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Napleton's Valley Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(5,260 Reviews)
56
Write a Review
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Score Details

5 stars
72%
4 stars
12%
3 stars
6%
2 stars
4%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
362
Total ReScores™
4.6
ReScore™ Average
56
Net Promoter Score ®

Business Details

About

Napleton's Valley Hyundai is conveniently located in Aurora, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Napleton's Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Napleton's Valley Hyundai is conveniently located in Aurora, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Napleton's Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(630) 851-2500
Closed
Business Hours

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
4333 Ogden Avenue Aurora, IL 60504
Get Directions
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(5,260 Reviews)
Write a Review
Recent Reviews
MD
gravatar
Michael D.
Glendale Heights, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
10
Category: Service
Very good customer care
We recently purchased a 2024 Kona SEL from this dealership. The staff was very friendly and accommodating with reviewing of the available vehicles. The test drive was very informative with the sales rep Daniel Cabac thoroughly explaining the car’s functions and features. There were options on the car that we were unaware of which he demonstrated which we found to be very informative. At the time of delivery, we had an issue that was corrected by the sales manager Mr. Ray Bock. His level of concern for our overall experience and level of customer satisfaction was superb with the outcome exceeding our expectations. His amicable approach demonstrates his level of determination and true understanding of customer satisfaction. I have since written a letter to the General Manager at Napleton expressing my gratitude with Mr. Baylock and his determination and understanding of customer satisfaction. In the future, when we purchase another vehicle, we will be back to this dealership based on our positive experience and the level of customer care.
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