Business Solutions
English Español
SureCritic / Car Maintenance / Neils Express
business image

Neils Express

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(879 Reviews)
75
Write a Review
Schedule Appointment

Score Details

5 stars
84%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it will be fixed right by people that care about you and your safety. ...more

Categories
Car Maintenance, Repair Shop, HVAC
Contact
(626) 284-3214
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
700 S Garfield Ave Alhambra, CA 91801-4437
Get Directions
Neils Express' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(879 Reviews)
Write a Review
Recent Reviews
MC
gravatar
MICHAEL C.
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
These are people who care , and provide a great service.
They will help you with car issues from big to small . And are honest with service ,I'm very grateful for them .
LC
Lucia C.
California
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Lucia said they provided great service.
Recommended
VX
Vivian X.
Alhambra, CA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Vivian said the service was done well and promptly.
Recommended
GN
Gennesis N.
California
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Gennesis said their service is very efficient and quick. She added that they are detailed with explaining what her vehicle needs or what services are done to it.
Recommended
JA
gravatar
JEFFERY A.
Alhambra, CA
INFINITI Q60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2025
verified customerVerified Customer
6
New RIMS
The only reason I didn't give you 5 stars,was due to both rims didn't come in today.
Verified Customer
Alhambra, CA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Best Auto Repair Shop!
Neil’s Express has been a life saver with my car. I can always trust they will be honest and give me the best price around. Rick has been helping me for years and he always goes above and beyond every time I come in! I highly recommend them and you won’t want to go anywhere else!
JO
Joseph O.
La Palma, CA
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Joseph said they are honest and friendly.
Recommended
AS
gravatar
Angelica S.
City Of Industry, CA
Cadillac CTS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Fantastic!!
Services are fantastic! Communication is good and very detailed explanation. Neils has been good to me all the time!
JP
Juan P.
California
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Juan said the experience was okay, he had an inspection done. Every time he calls them they're really nice and they understand what he needs and what he's looking for. They were really attentive, they answered all of his questions, and they really tried to help him out. They were really helpful and he liked how they helped him. He sugggested that they could recommend additional services that may be needed, when they handed him the paperwork on the inspection they didn't have any recommendations for further work. Other than that, the repair work was good and he didn't have any problems. It didn't take very long, they did it right on the spot. He added that they did tell him about his rear shocks but he didn't get the full price amount from them.
Recommended
AM
Amber M.
California
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Amber said they did a good service and they did the job quick.
Recommended
EN
Edgar N.
California
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Edgar said the service was great.
Recommended
SB
gravatar
SALVADOR B.
Alhambra, CA
Volkswagen Golf SportWagen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Fix my car
Service , fix in the one time & good price
GP
Gerald P.
Alhambra, CA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Gerald said what they did, came out perfect. They were super nice, they discussed what could possibly be the problem and they solved the problem totally. They did a very good job.
Recommended
Verified Customer
Montebello, CA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Neils Auto Service, Alhambra
I like the quick service and reasonble pricing. They have always given me satisfied customer service, thats why i keep coming back for all my cars.
EM
Evan M.
Los Angeles, CA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Evan said they're transparent with their pricing and very quick when she goes there for service.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.