Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

288 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


TS
Tavish S.
Alhambra, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tavish said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Diego, CA
Mitsubishi Outlander Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018
Goodyear tire installation
I recently ordered good year tires online and was under the impression that they were in stock at the location. However, good year mails it to location. I scheduled my appointment online and expected my tires to be there bythe appointment date. It wasnt. It was really good years fault because of transition to tire depot and not providing correct availability of service. Neils employee Angel went above and beyond in customer service to get my tires installed first thing in the morning after the tires were received. If not for Angel, I would not rate a positive review. Angel provided 5 star service and the four star overall ranking is because communication of tires arrival and scheduling between neils and good year along with the customer could be tighter.

WW
William W.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
William said the service was good, the quality was good and everything was good.
This review was collected via phone interview by Customer Research Inc.

JE
Jose E.
Alhambra, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jose said the business has always been good to him. They are convenient and provide fast service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
San Gabriel, CA
Buick Lucerne
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Chris said the service at this business was good. The technician was nice and the lady behind the counter was very helpful.
This review was collected via phone interview by Customer Research Inc.

MM
Marcos M.
San Gabriel, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Marcos said he has a great experience at this business.
This review was collected via phone interview by Customer Research Inc.

JJ
Jake J.
Alhambra, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jake said this business got his vehicle in right away for service so he did not have to wait long.
This review was collected via phone interview by Customer Research Inc.

SH
SHARON H.
Alhambra, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Great customer service
My car needed some brake work and Neil's did a great job. Angel contacted me with the estimate and when work was completed.

MC
Margorie C.
South Pasadena, CA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Margorie. She said the business was honest, their prices were exactly what they said, and they worked quickly.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Alhambra, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Patrick said the staff were very professional. The service was provided in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ZG
Zoey G.
Los Angeles, CA
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Zoey said the service was great. The only issue she had was that when she went in she thought the service would only take thirty minutes but it ended up taking an hour and ten minutes so it did not meet her expectations. Overall though she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
California
Toyota T100
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jose said that the staff at the facility are reliable.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Alhambra, CA
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Richard said the staff got right on it and took care of what the problem was.
This review was collected via phone interview by Customer Research Inc.

VR
Valorie R.
Alhambra, CA
Honda Accord Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Valorie said the employees were trustworthy and reasonable.
This review was collected via phone interview by Customer Research Inc.

AP
Albert P.
La Puente, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Albert said Angel gave him all the information he needed. He said he was happy with the work.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Alhambra, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Mark said Angel was really helpful. He was able to get things done so he was happy.
This review was collected via phone interview by Customer Research Inc.

SM
Sarah M.
Monterey Park, CA
Toyota Tercel
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Sarah said this was a great place to bring her vehicle. The employees had great customer service. She has used this business for 15 years.
This review was collected via phone interview by Customer Research Inc.

SP
Sandra P.
Alhambra, CA
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Sandra said the staff completed the service in a timely manner, and on the same day.
This review was collected via phone interview by Customer Research Inc.

JA
Julio A.
South Pasadena, CA
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Julio said he was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

OC
Octavio C.
Alhambra, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Octavio said the service was good at this business.
This review was collected via phone interview by Customer Research Inc.