Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

301 Reviews

96% Would Recommend
Latest Review 13 days ago

Reviews


ML
Mary L.
Los Angeles, CA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Mary said the service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

AA
ARNALDO B A.
Alhambra, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Satisfied customer
Front desk personnel are very friendly and knowledgeable. Explained what was needed and keeps expenses at very minimum. They made sure my car pass the smog check. Look for Angel and Michael, they will treat you right.

NP
Nathan P.
Beaumont, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Nathan said the staff was thorough and did a good job.
This review was collected via phone interview by Customer Research Inc.

JF
Junior F.
San Gabriel, CA
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Junior said the business was very fast and efficient. They have good people who provided good service.
This review was collected via phone interview by Customer Research Inc.

JD
Jesse D.
Alhambra, CA
Mitsubishi Montero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jesse said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jingyi S.
Alhambra, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jingyi said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

SD
Sandra D.
Los Angeles, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Sandra said the staff were very nice people.
This review was collected via phone interview by Customer Research Inc.

SS
Soma S.
Alhambra, CA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Soma said there was a delay in the beginning to get her vehicle serviced but they did a good job.
This review was collected via phone interview by Customer Research Inc.

MN
Manuel N.
Alhambra, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Manuel said he has been going to this business for 9 years and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
California
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Juan said they do a good job.
This review was collected via phone interview by Customer Research Inc.

CN
CHANELE N.
Alhambra, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Great customer service
The guys that work there are very personable and they are always very thoughtful with there customers. They are very honest guys and really appreciate it that especially coming from a woman because I feel that we are always being taken advantage of so it’s nice to have honest mechanics
Definitely would come back again

SC
Steven C.
San Dimas, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Steven said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

TS
Tavish S.
Alhambra, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tavish said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Diego, CA
Mitsubishi Outlander Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018
Goodyear tire installation
I recently ordered good year tires online and was under the impression that they were in stock at the location. However, good year mails it to location. I scheduled my appointment online and expected my tires to be there bythe appointment date. It wasnt. It was really good years fault because of transition to tire depot and not providing correct availability of service. Neils employee Angel went above and beyond in customer service to get my tires installed first thing in the morning after the tires were received. If not for Angel, I would not rate a positive review. Angel provided 5 star service and the four star overall ranking is because communication of tires arrival and scheduling between neils and good year along with the customer could be tighter.

WW
William W.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
William said the service was good, the quality was good and everything was good.
This review was collected via phone interview by Customer Research Inc.

AS
Armando S.
Los Angeles, CA
Toyota Tacoma
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Armando said this business took way too long , he was there for 4 hours. He said he would not recommend this business but he would go back. They let him down that day.
This review was collected via phone interview by Customer Research Inc.

JE
Jose E.
Alhambra, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jose said the business has always been good to him. They are convenient and provide fast service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
San Gabriel, CA
Buick Lucerne
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Chris said the service at this business was good. The technician was nice and the lady behind the counter was very helpful.
This review was collected via phone interview by Customer Research Inc.

MM
Marcos M.
San Gabriel, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Marcos said he has a great experience at this business.
This review was collected via phone interview by Customer Research Inc.

JJ
Jake J.
Alhambra, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jake said this business got his vehicle in right away for service so he did not have to wait long.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 301 in total