ReScore Reviews™ (9)

ReScore
Overall Rating 3.4444456/5Overall Rating 3.4444456/5Overall Rating 3.4444456/5rating 3.4444456rating 3.4444456
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
76% Would Recommend
100% Business Response
Latest Review 3 days ago
Davita M. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff "
Friendly staff
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/19/2018 04:58 PM
Tom H., Service Director at Nemet Hyundai responded on 04/20/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Ruth O. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/19/2018 03:59 PM
Tom H., Service Director at Nemet Hyundai responded on 04/20/2018

THANK YOU FOR YOUR FEEDBACK

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/19/2018 03:50 PM
Tom H., Service Director at Nemet Hyundai responded on 04/19/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Alan H. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nemet is the best"
The entire staff is so friendly and helpful. They bend over backwards to do whatever they can to make you happy and get you in and out of the dealership quickly.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:16 AM
Tom H., Service Director at Nemet Hyundai responded on 04/19/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Jeungok H. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"u pick ur appointment"
You go to "myhyundai" page and choose the service or repair u need to make to ur car and then pick the day u can take ur car for appointment. I found it great, ur car will be ready in pair of hours and ull b ready to hit the road again.
Good service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 09:24 PM
Tom H., Service Director at Nemet Hyundai responded on 04/18/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Hasan M. on 04/14/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not Good."
Don't go there.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/14/2018 11:14 AM
Tom H., Service Director at Nemet Hyundai responded on 04/16/2018

thank you for your feedback i will look into the issues you had

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Nidza B. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change "
I was surprised that the oil change was quick, I think it's better to go in the afternoon. Thank you.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 03:08 PM
Tom H., Service Director at Nemet Hyundai responded on 04/16/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great services"
Nemet Hyundai services was great..employees was very helpful pantient and made sure I get what I ask for ..
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 11:26 AM
Tom H., Service Director at Nemet Hyundai responded on 04/12/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 04/11/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Did not fix problem and was charged for it"
Going to try a 3x
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 05:56 PM
Tom H., Service Director at Nemet Hyundai responded on 04/12/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Kathleen M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/28/2018
Service Type: Repair
Review Created: 04/11/2018 11:14 AM
Tom H., Service Director at Nemet Hyundai responded on 04/11/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Wallon B. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff are great"
Happy customer
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 04/11/2018 10:57 AM
Tom H., Service Director at Nemet Hyundai responded on 04/11/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Sachel R. on 04/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Se4vice expensive
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/10/2018 08:33 PM
Tom H., Service Director at Nemet Hyundai responded on 04/11/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Jasmine G. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service Excellence"
Ray was my service advisor. He was professional, polite, detailed, courteous. He checked me in, explained the process, I left my car, he called me to pick up within 2 hours. It was an efficient and speedy process. I'm happy to have received a great experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/10/2018 03:32 PM
Tom H., Service Director at Nemet Hyundai responded on 04/10/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 04/09/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Customer Experience"
Yes and No in terms of recommending this business. People act too busy to talk to you. On the other hand, there are a few wonderful staff members.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/09/2018 06:26 PM
Tom H., Service Director at Nemet Hyundai responded on 04/10/2018

i apologize for the issues you had on your visit.i have already had a meeting this morning with all of out lot attendants to insure this does not happen in the future

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

John B. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NEMET EXCELLENT SERVICE"
MARCIA GIBBS IS WELL VERSED AND AN EXCELLENT REPRESENTATIVE AND RYAN IS A SUPERB MECHANIC!!!
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/08/2018 09:14 AM
Tom H., Service Director at Nemet Hyundai responded on 04/08/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Reginald L. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees "
Fast excellent service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/06/2018 07:26 PM
Tom H., Service Director at Nemet Hyundai responded on 04/07/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 04/04/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"n velez'"
I THINK THE WAITING AREA SHOULD BE RE DONE.. WAITING IS A PAIN AND 2 HRS IS A LOT.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/04/2018 11:34 AM
Tom H., Service Director at Nemet Hyundai responded on 04/05/2018

thank you for your feedback,we are currently in the process of redoing the waiting area as well as the service area.

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

June M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil change, filter change"
So far as for service, I've had my car done an estimated time as promised.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/03/2018 04:03 PM
Tom H., Service Director at Nemet Hyundai responded on 04/04/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Francesa F. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
On time mechanic service and good customer servicea
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/03/2018 12:38 PM
Tom H., Service Director at Nemet Hyundai responded on 04/04/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 03/31/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nemets Service"
Professional and quick turm around
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/25/2018
Service Type: Repair
Review Created: 03/31/2018 05:24 AM
Tom H., Service Director at Nemet Hyundai responded on 03/31/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Displaying Review 1 - 20 of 601 in total