ReScore Reviews™ (7)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
75% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personal concern given for all services"
good service
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/14/2017 11:48 AM
Tom H., Service Director at Nemet Hyundai responded on 12/14/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Phillip F. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
The welcome from the workers. A waiting is not long
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 05:08 PM
Tom H., Service Director at Nemet Hyundai responded on 12/13/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Annie R. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The work was done in a timely manner"
So far, I am very pleased with the friendly service people as well as being satisfied with the work that's done.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 11:58 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

THANK YOU FOR YOUR FEEDBACK

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Joseph C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Everyone at this place were professional and knowledgeable, I would definitely come back.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 12/12/2017 07:27 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Mayra M. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gwin (the person that take care of service) very pleasant "
Very courteous people
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/11/2017 11:56 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

KATIE B. on 11/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My 7500 Mile ReView"
However !!!! review your Questions and my responses
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 02:49 PM
Tom H., Service Director at Nemet Hyundai responded on 12/01/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Richard D. on 11/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service was good "
Good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 02:14 PM
Tom H., Service Director at Nemet Hyundai responded on 12/01/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

REGINALD L. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work there."
Love Nemet Motors.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 12:01 PM
Tom H., Service Director at Nemet Hyundai responded on 11/28/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Angelo D. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly and professional"
Outside of their professionalism, I appreciated the ride back home they offered me.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/21/2017 03:23 AM
Tom H., Service Director at Nemet Hyundai responded on 11/21/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Grate service"
Good service, grate people
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:02 PM
Tom H., Service Director at Nemet Hyundai responded on 11/21/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

John D. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good service & friendly people to deal with"
satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/16/2017 05:09 PM
Tom H., Service Director at Nemet Hyundai responded on 11/21/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Luisa M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Marcia is the best
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:50 AM
Tom H., Service Director at Nemet Hyundai responded on 11/15/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Dolores N. on 11/14/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timeliness"
takes to long to do an oil change
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 01:43 PM
Tom H., Service Director at Nemet Hyundai responded on 11/15/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Toni K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
No problems here
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:52 AM
Tom H., Service Director at Nemet Hyundai responded on 11/15/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Erica C. on 11/10/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Did not own up to what was probably an honest mistake"
During my last oil change b4 this one my pins were not replaced and when i got home caused the covering to fall i brought it back to the shop and told them could not leave the car since i had to go to work so they zip tied one side and said they would see what happen and get back to me now when i came back for service they want to say maybe i got service went home removed my pins and came back to make them put pins right back in....does that make sense at all??? Im livid they want to charge me 50%off on the purchase of new pins that they lost with free install..??? U got to b kidding me
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/10/2017 06:41 PM
Tom H., Service Director at Nemet Hyundai responded on 11/13/2017

i will look into your issues

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Indrias J. on 11/10/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Horrible experience "
Staff is not friendly at all. They don't care about the time. The best thing is that there are no smiles on the face. A single Oil change can take from 4-5 hours of your time and no one would care.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/10/2017 05:31 PM
Tom H., Service Director at Nemet Hyundai responded on 11/13/2017

i was looking into your issues and it shows that you only had a recall done and not an oil change

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice Experience"
I took my car in for a tire light and a headlight issue. I brought the car to the service center in the morning, to be picked up at the end of the day.

I head from Gwin throughout the day with updates and then confirmation that the car was ready. Gwin is amazing -- very friendly and always keeps me updated on the status.

I like the late hours on Thursday so I can drop the car -- take the subway to work -- and then pick the car up at the end of the day. Very convenient.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/09/2017 03:56 PM
Tom H., Service Director at Nemet Hyundai responded on 11/10/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Robert M. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"employes very good & management should be replaced"
OK
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 03:44 PM
Tom H., Service Director at Nemet Hyundai responded on 11/08/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Ramish B. on 11/07/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"4"
4
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/07/2017 11:53 AM
Tom H., Service Director at Nemet Hyundai responded on 11/08/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Survey"
Made an appointment for oil change, time for car to be serviced was excessive
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 10:36 AM
Tom H., Service Director at Nemet Hyundai responded on 11/06/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

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