Overview

Overall Rating 4.01/5Overall Rating 4.01/5Overall Rating 4.01/5Overall Rating 4.01/5rating 4.01

804 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 2.7333353/5Overall Rating 2.7333353/5rating 2.7333353rating 2.7333353rating 2.7333353
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
77% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


CZ
Carlos Z.
Woodhaven, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2019 Category: Service
Good
Acceptable services
Tom H., Service Director from Nemet Hyundai responded on 04/15/2019

THANK YOU FOR YOUR FEEDBACK

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


DM
Danielle M.
Ridgewood, NY
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
speed of service
I recently changed from Honda to Hyundai and the speed of service at Nemet was much faster than anytime I have been in another shop. My Service adviser, Latoya, Kept me in the know of everything that was going on and what were the next steps. I will definitely be returning to Nemet for future services.
Tom H., Service Director from Nemet Hyundai responded on 04/05/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Kew Gardens, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Nemet Hyundai
Convenient fast and courteous service.
Tom H., Service Director from Nemet Hyundai responded on 04/04/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


LW
Lorrie W.
Jamaica, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2019 Category: Service
Good acceptable
Good and acceptable performance
Tom H., Service Director from Nemet Hyundai responded on 04/03/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


GR
Gregorio R.
Ridgewood, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2019 Category: Service
My experience at Nemet dealer service
The service is great, but the location looks so ugly and dirty.
Tom H., Service Director from Nemet Hyundai responded on 04/03/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


RF
Raymond F.
Jamaica, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Knowledge of the task at hand
Excellence
Tom H., Service Director from Nemet Hyundai responded on 04/03/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JM
June M.
Ridgewood, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Service
Making an appointment for service the wait time is reasonable. The staff are polite.
Tom H., Service Director from Nemet Hyundai responded on 04/03/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


MP
Malorie P.
New City, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
3/30/19 visit
Marcia helped me with an issue I’ve been having for quite awhile and tried to the best of her ability to help me solve me.
Tom H., Service Director from Nemet Hyundai responded on 04/03/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JR
John R.
Queens, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/02/2019 Category: Service
The location is convenient to my home but I was unhappy with the wait time.
I already mentioned that I was not pleased with the long wait time.
Tom H., Service Director from Nemet Hyundai responded on 04/03/2019

thank you for your feedback and i will be looking into the issues that you had on your visit

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


SM
Syed M.
Jamaica, NY
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Hyundai Azera
Hyundai Azera is the best luxury car I drove. I owned Mercedes c and e series also, but I love my Azera.
Tom H., Service Director from Nemet Hyundai responded on 04/02/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


CB
Charles B.
Queens, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
The service was professional with no wasted time.
I would recommend Nemet Hyundai to anyone seeking service, and I will return myself for future work.
Tom H., Service Director from Nemet Hyundai responded on 03/29/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Woodhaven, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Fast service
All my concerns were addressed
Tom H., Service Director from Nemet Hyundai responded on 03/29/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Tom H., Service Director from Nemet Hyundai responded on 03/29/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


EG
Edwin G.
Brooklyn, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
They get the job done
Thank you very much for your service to the car and people.
Tom H., Service Director from Nemet Hyundai responded on 03/29/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Forest Hills, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
service was great
The waiting area needs more maintenance. They had two empty boxes of dunking donuts.
The bathroom is very filthy.
Tom H., Service Director from Nemet Hyundai responded on 03/29/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Corona, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Great, efficient service
I was in a rush the day I brought my car in for an engine software update. I need to get to work and didn't want to spend hours waiting for my car. Nemet was professional and fast. My service was complete and I was able to leave for work in just over an hour.
Tom H., Service Director from Nemet Hyundai responded on 03/27/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JM
Judith M.
New York, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Great Service!!!
It was a painless experience.
Tom H., Service Director from Nemet Hyundai responded on 03/26/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


SS
Steve S.
Forest Hills, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
They take good care of your car
They try to do the best they care the machanics are very good they know what they are doing the staff cares to management are great Tommy hilmes Wayne David the service manager and the service are great but all in all the owner has a big heart and cares Scott pearlstien one of a kind that’s why I do my bussiness here
Tom H., Service Director from Nemet Hyundai responded on 03/24/2019

Thank you for your feedback steve

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


SS
Steve S.
Forest Hills, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Nemet motors are the best they been helping me out since I got taken by Long Island city Hyundai thank u nemet
They are the best there staff is understanding and they take good care of my car and need thank you Scott
Tom H., Service Director from Nemet Hyundai responded on 03/23/2019

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Corona, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019 Category: Service
Recall
I was given time it would take to complete the job and my car was cleaned.
Tom H., Service Director from Nemet Hyundai responded on 03/22/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


DS
Denise S.
Saint Albans, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
The people and the service
People are pleasant and sevice appointments works great
Tom H., Service Director from Nemet Hyundai responded on 03/18/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com