Overview

Overall Rating 3.96/5Overall Rating 3.96/5Overall Rating 3.96/5rating 3.96rating 3.96

686 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 2.8333333/5Overall Rating 2.8333333/5rating 2.8333333rating 2.8333333rating 2.8333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
77% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Saint Albans, NY
2011 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
All was well
I was pleased
Tom H., Service Director from Nemet Hyundai responded on 09/18/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JH
Jerry H.
Jamaica, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
customer
I give credit to the mechanics for the actual work performed, but my service advisor Ms Marcia Gibbs

is welcoming, efficient and very pleasant to deal with. She makes getting up on a Saturday morning

worthwhile.

Stay the way you Marcia.
Tom H., Service Director from Nemet Hyundai responded on 09/17/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


OG
Osama G.
Middle Village, NY
2018 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/12/2018 Category: Service
all dealers services the same takes for ever
all dealers services the same takes for ever
Tom H., Service Director from Nemet Hyundai responded on 09/14/2018

i apologize for the amount of time that you had to wait.

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JS
Jamaal S.
Jersey City, NJ
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Great service
The service was thorough and timely. Totally satisfied.
Tom H., Service Director from Nemet Hyundai responded on 09/12/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


LQ
Louis Q.
Brooklyn, NY
2007 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/10/2018 Category: Service
The Worst Place Ever
I will never return there again.
Tom H., Service Director from Nemet Hyundai responded on 09/11/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


RB
Ramish B.
Queens, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
The people in the office her name was Bebe
All the ladies in the office
Tom H., Service Director from Nemet Hyundai responded on 09/05/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


EB
Erinn B.
Turtle Creek, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/03/2018 Category: Service
Recent visit- not satisfied
Failure to provide follow up calls & service
Tom H., Service Director from Nemet Hyundai responded on 09/05/2018

i will forward this again to sales to contact you

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


DM
Deonarine M.
Jamaica, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Deonarine
ur service is efficient and done in a timely manner.Staff very courteous n friendly
Tom H., Service Director from Nemet Hyundai responded on 09/05/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


DS
Denise S.
Saint Albans, NY
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Hyundai sports
Convenient
Tom H., Service Director from Nemet Hyundai responded on 08/31/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


RD
Richard D.
Jamaica, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Service was great
Was taking care of right away by Gwindalyn and Bebe
Tom H., Service Director from Nemet Hyundai responded on 08/31/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


EW
Eunice W.
Brooklyn, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Service is quick and reliable
Service is quick and reliable

EW
Eunice W.
Brooklyn, NY
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
The is great
The service was quick and reliable fast and the everybody was very courteous
Tom H., Service Director from Nemet Hyundai responded on 08/31/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


RD
Robert D.
Brooklyn, NY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Great place for service okay
The employees are very nice and seem very experienced about what they're doing. The service is usually fast, is waiting room I usually sit watch television for the short time that I'm there. If it's going to take longer they usually tell me so that I could choose to come back.
Tom H., Service Director from Nemet Hyundai responded on 08/31/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


SA
Shanalika A.
South Richmond Hill, NY
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Service
Fast Service
Service performed was very fast, but there was a wait before and after service due to the large volume of people wanting service here which is a good sign.
Tom H., Service Director from Nemet Hyundai responded on 08/31/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AM
Amed M.
Jamaica, NY
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Good Good
Everyone takes the job serious and attend to customers nicely .
Tom H., Service Director from Nemet Hyundai responded on 08/30/2018

THANK YOU FOR YOUR FEEDBACK

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AS
Anna S.
Queens, NY
2003 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
awesome
great service
Tom H., Service Director from Nemet Hyundai responded on 08/29/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AZ
Angel Z.
Woodmere, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
EFFICIENCY!!!!!
MOST PROFESSIONAL FRIENDLY ENVIRONMENT
THIS LOCATION MAKES ME FEEL LIKE IM DEALING WITH FAMILY SOMEONE WHO CARES AND ACTUALLY PUTS IN THE WORK THATS REQUIRED
THANK U!!!
Tom H., Service Director from Nemet Hyundai responded on 08/29/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AS
Ahnand S.
Jackson Heights, NY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
call phone of customer when is finished
call phone of customer when is finished
both phone - home and cell
Tom H., Service Director from Nemet Hyundai responded on 08/26/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JO
Josephine O.
Queens Village, NY
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
FAIR
FAIR
Tom H., Service Director from Nemet Hyundai responded on 08/26/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


MZ
Mico Z.
Jamaica, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Great Customer Service
I had 2 problems, 1 was a tire loosing air pressure and I also needed a New York state inspection, the service specialist Juan was able to get me in on short notice and resolve both issues that same day, great service I was very satisfied that Juan did his best to accommodate me.
Thanks excellent managerial skills.
He should be in a higher title!
Tom H., Service Director from Nemet Hyundai responded on 08/26/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com