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Newman's Automotive

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(63 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Newman’s Automotive, we’re dedicated to providing the best vehicle maintenance, tire services and auto repair shop in Austin TX. Our local shop is family owned and operated and has been providing high quality auto repair to the Austin community for over 24 years! At Newman’s Automotive, we’re dedicated to providing the best vehicle maintenance, tire services and auto repair shop in Austin TX. Our local shop is family owned and operated and has been providing high quality auto repair to the Austin community for over 24 years!

Categories
Auto Maintenance, Auto Repair, Fix Auto
Contact
(512) 447-7801

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3916 Woodbury Dr Austin, TX 78704-7321
Newman's Automotive's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(63 Reviews)

EP
gravatar
Erica P.
Laurel, DE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/26/2023
0
Opportunist
There was a disconnect between the promised service and the actual outcome.

Beware! My son's experience with this auto repair shop was nothing short of a … More
Daniel W.
1 review
a day ago
NEW
Excellent help servicing my vehicle. Recommended exactly what I need to repair. Will come back soon for more service.
1
John Hayes
8 reviews·4 photos
3 days ago
NEW
I had an oil change here recently and was very satisfied with my experience. David Newman, the owner, even gave me a free lift home while I waited for my car. They showed me a few potential things I would need to keep an eye on as well but were very honest about the urgency and cost upfront. Would highly recommend!
1
Amber Walters
Local Guide·54 reviews·24 photos
4 days ago
NEW
Wonderful, sweet, and caring people and wonderful service. I'm happy to have found a great place to take my car for maintenance and repairs.
1
Kelsey Kelley
2 reviews
4 days ago
NEW
SUCH GREAT SERVICE. I really appreciated how quick and thorough Newmans was. The technician took the time to explain to me the technical aspects of my service and I felt like my vehicle was in great hands.
1
M R
1 review
5 days ago
NEW
Went in for oil change and tire rotation. Their automated process for making appointments is great! Definitely recommend making an appointment as they are a popular shop. I was greeted promptly with friendly service. They even did an … More
1
Brian Cebrynski
2 reviews
6 days ago
NEW
Always do quality work with a quick turn around and reasonable pricing. Never pushy. Love taking my Mercedes here!
1
Ray Peer
8 reviews
6 days ago
NEW
Great service , didn’t try to take advantage of me like other mechanics. They went out of their way to help me get my tires changed. Randy is extremely nice and helpful. Overall the whole group when they answer the phone has really nice service unlike other places that answer the phone rudely. How you recommend this business
1
Fly WithMe
8 reviews
a week ago
NEW
I can't thank them enough for the service I received. I have had my car for 7yrs and I knew it just wasn't driving as smooth as it used too. I ended up asking them to do an alignment and boy... what a difference it made. I asked if they … More
1
Leah Dorsett
2 reviews
a week ago
NEW
Super friendly folks! They took care to explain what they needed to do in order to fix my car as well as why. They gave me a ride to and from work as well!
1
Elise Parr
Local Guide·7 reviews·2 photos
a week ago
NEW
Dillon Bussard
3 reviews
a week ago
NEW
The best in Austin. Their goal is to be sure your car is safe, and to let you know of problems with your car you may not be aware of. The service writers know their stuff and are very accommodating.
2
B Gillis
Local Guide·21 reviews·7 photos
2 weeks ago
NEW
Thank you, for the honesty and great customer service.
Chris Kreizenbeck
2 reviews
2 weeks ago
NEW
Newman's Was OK
Mike Webb
14 reviews
2 weeks ago
NEW
Excellent service! Work you can bank on!! Friendly folks! Good prices!!
2
Newman's Automotive (Owner)
7 years ago
Thank you Mike. When we have great customers like you it makes it a fun place to come to every day. Thank you for your trust in us.
Jacqueline Ortiz
3 reviews
2 weeks ago
NEW
Very professional and thorough with a personal touch. They explained everything to me and didn’t make me feel pressured. I even got a ride home to wait while they worked on my car! Definitely recommend!
2
Keaon Saulsberry
2 weeks ago
NEW
Brandistar Hughes
1 review
2 weeks ago
NEW
they were very quick to respond
2
joel konwerski
Local Guide·24 reviews·2 photos
3 weeks ago
NEW
Literally the best mechanic I’ve ever been to. Was super upfront about cost and made sure I knew what I was paying for. Definitely recommend them!
2
Daniel Nguyen
7 reviews·1 photo
3 weeks ago
NEW
These guys said my fuel pump burned up and that I needed an entire fuel contamination kit. Quoted m $7k+. Refused to replace my fuel filter after I asked them too. Turns out my fuel pump was fine. They overcharged me on the draining of my … More
1
Newman's Automotive (Owner)
4 years ago
Daniel, thank you so much! That is our genuine aim. We are thrilled to receive feedback that we have earned our customers trust. We appreciate you!

newmansauto.com
https://www.newmansauto.com › cu...
Customer Reviews Austin - Newman's Automotive
The service was fantastic! Very knowledgeable and honest. With free rental of one of their cars, my experience there is definitely a large step above the rest!

SureCritic
https://www.surecritic.com › reviews
Newman's Automotive | Austin, TX | Verified Reviews
61 reviews for Newman's Automotive. On 06/17/2022, Reagan H. wrote 'Broke my door handle and refused to make it right Dropped my car off for som...'
4.7
(61)

Carfax
https://www.carfax.com › Reviews-...
Newman's Automotive - 3916 Woodbury Dr - Austin, TX
Ratings & Reviews ... Newman's Automotive provided outstanding customer service. They quickly diagnosed the problem, provided me with a detailed video inspection ...
5.0
(26)

Angi
https://www.angi.com › ... › Austin
Newman's Automotive Reviews - Austin, TX
Great. We've had brakes done, timing belts, all our oil changes, window motors replaced. They are great if you can drop the car off and leave it. Otherwise, the ...

Business Actualization
https://reviews.businessactualization.com › ...
Newman's Automotive - Austin, Texas Reviews, Ratings | Auto Repair near ...
1131 customer reviews of Newman's Automotive - Austin, Texas. One of the best Auto Repair businesses at 3916 Woodbury Dr., Austin, TX 78704 United States.
4.9
(981) · $$
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Car Talk
https://www.cartalk.com › austin
Newman's Automotive, Austin TX - Mechanics Files
One thing I appreciate about Newman's is that although they make me aware of service that is or will soon be needed, they have never used any sales pressure to ...

Indeed
https://www.indeed.com › cmp › re...
Newman's Automotive Employee Reviews in Austin, TX
Reviews from Newman's Automotive employees about Newman's Automotive culture, salaries, benefits, work-life balance, management, job security, and more.
1.0
(2)

Facebook · Newman's Automotive
1.1K+ followers
Newman's Automotive | Austin TX
Full service auto repair & maintenance shop serving. Austin, TX since 1992. ASE certified mechanics,. . Follow. . Posts.
5.0
(103)

Better Business Bureau
https://www.bbb.org › auto-repair
Newman's Automotive LLC | Better Business Bureau® Profile
This organization is not BBB accredited. Auto Repair in Austin, TX. See BBB rating, reviews, complaints, & more.
People also search for
Newman's automotive reviews yelp
Newman's Automotive Austin
Newman Automotive
Erica Persaud
34 reviews
6 hours ago
NEW
There was a disconnect between the promised service and the actual outcome.

Beware! My son's experience with this auto repair shop was nothing short of a nightmare. Despite glowing reviews, the reality was far from stellar. The mechanics focused on the immediate issues for inspection but went on to recommend and perform unnecessary repairs, including replacing a recently installed battery.

After a week, we were told the car was ready for pick up. However, upon inspection, the vehicle hadn't undergone the promised inspection, and worse, a minor oil leak turned into a major issue right in their shop! To add insult to injury, we paid a hefty amount, and their "thank you for your service" in response to our military time, felt more like a slap in the face!

The mechanic's fast-talking expertise misled my son into believing they'd take good care of his car, which, unfortunately, was far from the truth. Despite having the vehicle in their possession and ordering an analysis, they couldn't identify the oil leak, which lead me to believe they analysis was not completed but we were charged for it.

In essence, I strongly advise against trusting this place with anything beyond basic repairs. While they may handle routine issues fairly well, anything beyond that leaves much to be desired. Don't let their facade of competence fool you; you might end up with a damaged car and a drained wallet. Think twice before considering their services! Lastly, the car they supposedly repaired is sitting on the side of the road, dripping synthetic blood!
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