Next Generation Auto Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

16 Reviews

100% Would Recommend
81% Business Response
Latest Review 8 months ago

Patrick M. on 03/15/2017
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"Great customer service "
Great people and great service.
Service Date: 03/10/2017
Review Created: 03/15/2017 11:43 AM
James H. on 06/13/2013
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James said the business has done wonderful work for him for the last two years. They were able to fix an oil leak that leaked oil so bad that he went through a quart every two days. The whole team is wonderful.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/03/2013
Review Created: 06/13/2013
This review was collected via phone interview by Customer Research Inc.
Michael B. on 06/12/2013
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Spoke with Lori. She said they treated her well.
Vehicle: Cadillac CTS
Category: Service
Service Date: 05/30/2013
Review Created: 06/12/2013
This review was collected via phone interview by Customer Research Inc.
BETSY S. on 06/03/2013
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"always friendly"
alwaysf
Vehicle: Pontiac Grand Prix
Service Date: 05/31/2013
Review Created: 06/03/2013 06:16 PM
Shawn Kline & J. at Next Generation Auto Inc responded on 06/04/2013
Betsy, Thank you for the great review! We look forward to seeing you at the next oil change!
Ken L. on 05/31/2013
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Ken said the service was great.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/23/2013
Review Created: 05/31/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 06/03/2013
Thank you for the great review Ken! We are glad you are pleased with your service!
Roy A. on 05/31/2013
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Roy said they did a sublime job. They did a good job right away.
Vehicle: Ford Focus
Category: Service
Service Date: 05/24/2013
Review Created: 05/31/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 06/03/2013
Roy, Thank you for the great review! We appreciate you bringing you vehicle in to us.
Brian K. on 05/30/2013
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Spoke with Melody. Melody said they give great customer service and they are easy to work with.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 05/23/2013
Review Created: 05/30/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/31/2013
Melaine, Thanks for the great review. We appreciate you spreading such good words about us.
Joe F. on 05/30/2013
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Joe said this business is very nice and they provide good service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 05/20/2013
Review Created: 05/30/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/31/2013
Joe, Thank you for the great review. Please come see us again.
Patrick B. on 05/30/2013
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Patrick said they did an excellent job.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 05/25/2013
Review Created: 05/30/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/31/2013
Pat, Thank you for the great review! Hope to see you again soon.
Rob E. on 05/30/2013
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Rob said the business did good work.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/17/2013
Review Created: 05/30/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/31/2013
Rob, We really appreciate your great review. Thank you for taking the time to say some kind words about us. We look forward to seeing you again in the future.
Terance F. on 05/30/2013
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Terance said they are courteous and fast.
Vehicle: Ford Fiesta
Category: Service
Service Date: 05/17/2013
Review Created: 05/30/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/31/2013
Terance, Thank you for the wonderful review. We appreciate you taking the time to give your opinion of us. See you again soon!
MICHELLE A. on 05/24/2013
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"2006 Ford Expedition, Lic. 393LUP "
You guys were very great and friendly! I would hire you guys to babysit my kids anytime! haaa Thanks on the suggestions regarding my warranty also.
Vehicle: Ford Expedition
Service Date: 05/23/2013
Review Created: 05/24/2013 04:22 AM
Shawn Kline & J. at Next Generation Auto Inc responded on 05/24/2013
Thanks Michelle for the review and for stopping to see us. I hope everything works out well with the warranty. If there is anything you have questions on do not hesitate to give us a call. And your kids are adorable! We will watch them any time you are here.
Lloyd G. on 05/24/2013
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Lloyd said this business is great about everything.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/18/2013
Review Created: 05/24/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/30/2013
Lloyd, Thank you for making the long trip just to have us sevice you truck. We greatly appreciate you taking the time to give such a great review.
Bill V. on 05/23/2013
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Bill said he is really happy with this business.
Category: Service
Service Date: 05/15/2013
Review Created: 05/23/2013
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. at Next Generation Auto Inc responded on 05/30/2013
Bill, Thank you for the great review, it was a pleasure working on such a beautiful car.
SHANNON B. on 05/17/2013
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"Friendly staff, great customer service"
They were able to get me in the day I called, AND (this is the best part) they actually came and picked my car up and took care of my service while I was at work. It doesn't get any more convenient then that!
Vehicle: Honda CR-Z
Service Date: 04/30/2013
Review Created: 05/17/2013 06:54 AM
Shawn Kline & J. at Next Generation Auto Inc responded on 05/17/2013
Thanks for the great review Shannon! We appreciate the business and will always come pick your car up at work!
BRENDA C. on 05/15/2013
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"Thanks guys "
Everyone is friendly and know what they. Are doing. I enjoy takin my car there. They always keep me informed about any repairs
Vehicle: Subaru Forester
Service Date: 04/30/2013
Review Created: 05/15/2013 08:17 PM
Shawn Kline & J. at Next Generation Auto Inc responded on 05/16/2013
Brenda, Thank You for always spreading the good word about us. We truely do appreciate it!! Thanks again!
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