Next Generation Auto Inc

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

16 Reviews

100% Would Recommend
81% Business Response
Latest Review almost 2 years ago

Reviews


PM
Patrick M.
Baldwin, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Great customer service
Great people and great service.

JH
James H.
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2013 Category: Service
James said the business has done wonderful work for him for the last two years. They were able to fix an oil leak that leaked oil so bad that he went through a quart every two days. The whole team is wonderful.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Wisconsin
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2013 Category: Service
Spoke with Lori. She said they treated her well.
This review was collected via phone interview by Customer Research Inc.

BS
BETSY S.
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2013
always friendly
alwaysf
Shawn Kline & J. from Next Generation Auto Inc responded on 06/04/2013
Betsy, Thank you for the great review! We look forward to seeing you at the next oil change!

KL
Ken L.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013 Category: Service
Ken said the service was great.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 06/03/2013
Thank you for the great review Ken! We are glad you are pleased with your service!

RA
Roy A.
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013 Category: Service
Roy said they did a sublime job. They did a good job right away.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 06/03/2013
Roy, Thank you for the great review! We appreciate you bringing you vehicle in to us.

BK
Brian K.
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2013 Category: Service
Spoke with Melody. Melody said they give great customer service and they are easy to work with.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/31/2013
Melaine, Thanks for the great review. We appreciate you spreading such good words about us.

JF
Joe F.
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2013 Category: Service
Joe said this business is very nice and they provide good service.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/31/2013
Joe, Thank you for the great review. Please come see us again.

PB
Patrick B.
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2013 Category: Service
Patrick said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/31/2013
Pat, Thank you for the great review! Hope to see you again soon.

RE
Rob E.
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2013 Category: Service
Rob said the business did good work.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/31/2013
Rob, We really appreciate your great review. Thank you for taking the time to say some kind words about us. We look forward to seeing you again in the future.

TF
Terance F.
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2013 Category: Service
Terance said they are courteous and fast.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/31/2013
Terance, Thank you for the wonderful review. We appreciate you taking the time to give your opinion of us. See you again soon!

MA
MICHELLE A.
Baldwin, WI
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2013
2006 Ford Expedition, Lic. 393LUP
You guys were very great and friendly! I would hire you guys to babysit my kids anytime! haaa Thanks on the suggestions regarding my warranty also.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/24/2013
Thanks Michelle for the review and for stopping to see us. I hope everything works out well with the warranty. If there is anything you have questions on do not hesitate to give us a call. And your kids are adorable! We will watch them any time you are here.

LG
Lloyd G.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2013 Category: Service
Lloyd said this business is great about everything.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/30/2013
Lloyd, Thank you for making the long trip just to have us sevice you truck. We greatly appreciate you taking the time to give such a great review.

BV
Bill V.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2013 Category: Service
Bill said he is really happy with this business.
This review was collected via phone interview by Customer Research Inc.
Shawn Kline & J. from Next Generation Auto Inc responded on 05/30/2013
Bill, Thank you for the great review, it was a pleasure working on such a beautiful car.

SB
SHANNON B.
Glenwood City, WI
Honda CR-Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2013
Friendly staff, great customer service
They were able to get me in the day I called, AND (this is the best part) they actually came and picked my car up and took care of my service while I was at work. It doesn't get any more convenient then that!
Shawn Kline & J. from Next Generation Auto Inc responded on 05/17/2013
Thanks for the great review Shannon! We appreciate the business and will always come pick your car up at work!

BC
BRENDA C.
Baldwin, WI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2013
Thanks guys
Everyone is friendly and know what they. Are doing. I enjoy takin my car there. They always keep me informed about any repairs
Shawn Kline & J. from Next Generation Auto Inc responded on 05/16/2013
Brenda, Thank You for always spreading the good word about us. We truely do appreciate it!! Thanks again!

Displaying all 16 Review