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Next Level Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(253) 236-8298

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4044 Auburn Way N Ste 9 Auburn, WA 98002
Next Level Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)

PK
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Peter K.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Excellent service!
I've taken both my Subaru and Nissan to Next Level Auto, and I could not be more pleased with the service. They are fast, thorough, honest, and reasonably-priced. I've been very impressed, and my wife and I are so glad we found Gareth and the crew!
Recommended

ED
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Erika D.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Excellent Customer Service
Gareth, this is Erika Drake can you please contact me regarding the work I received on my Chrysler 200? I have been trying to reach you. Thank you! My cell number is the same.
Recommended

TM
Tami M.
Washington
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/29/2017
verified customerVerified Customer
Category: Service
Tami said she really liked the service at this business but they were unable to figure out the issue with her vehicle.
Recommended
Gareth C. from Next Level Automotive responded on 07/31/2017 03:32 PM

Hello Tami,
Thanks for the feedback. 3 out of 5 stars is rather unfair considering the vehicle was not exhibiting symptoms during the time it was here, making it impossible to duplicate and fix your concern. Also, you were not charged for the visit, making this review feel even more unfair. Finally, we recomended a way for you to provide us with information (via video) if the vehicle exhibits symptoms while in your possession. This is 5 out of 5 star service for what we had to work with. How the vehicle decides to perform at any given time is outside of our control, and does not warrant 3 stars. Please reconsider your feedback.


GF
Greg F.
WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2017
verified customerVerified Customer
Category: Service
Greg said the service took a little longer than he wanted, but the employees did a good job and were informative.
Recommended

RN
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Rachel N.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2017
verified customerVerified Customer
Excellent customer service
A friend recommended this shop and I'm glad he did! It's clear they care about their customer and providing fair and honest service.
Recommended
Gareth C. from Next Level Automotive responded on 07/31/2017 03:35 PM

Thank you Rachel! 


KY
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Kristyn Y.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2017
verified customerVerified Customer
Brake Job
Even though Tim was the only one working that day, he provided quick and friendly service. Took the car in at 8:30 and had it back before noon.
Recommended
Gareth C. from Next Level Automotive responded on 07/31/2017 03:34 PM

Thank you for your feedback! We appreciate your patronage.


SW
Shulin W.
Auburn, WA
BMW 325i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
verified customerVerified Customer
Category: Service
Shulin said they did a great job.
Recommended
Gareth C. from Next Level Automotive responded on 07/31/2017 03:34 PM

Thank you Shulin! We appreciate you as a customer.


TG
Tana G.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2017
verified customerVerified Customer
Category: Service
Tana said this business was pretty honest and up front.
Recommended
Gareth C. from Next Level Automotive responded on 07/31/2017 03:33 PM

Tana, thanks for the feedback. We appreciate your patronage.


BD
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Bianca D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2017
verified customerVerified Customer
Excellent Service
After being a customer for some time now and having brought all my cars here to have them repaired I would never go anywhere else. This is by far the best service, repair and prices I have found here in the North West.
Recommended
Gareth C. from Next Level Automotive responded on 07/31/2017 03:33 PM

Thank you Bianca! We appreciate your patronage.


JV
Juanito V.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
verified customerVerified Customer
Category: Service
Juanito said the business had fair pricing and good customer service.
Recommended

IS
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Ian S.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Fantastic Service
I have had both my car and my wife's car serviced here and both times the service has been exceptional. They always call me and inform me exactly everything that's going on, what needs to be done, how much it's going to cost, etc. Both Gareth and Tim are extremely helpful and courteous and go above and beyond to make things right. Highly recommend them!
Recommended

KY
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Kristyn Y.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017
verified customerVerified Customer
Brake Job
Had my front brakes replaced, they work like a charm. Excellent job and completed within a day. Thanks for the great job on the brakes and customer service.
Recommended

SK
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Steve K.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
verified customerVerified Customer
Oil change and tire rotation
Oil change and a rotation isn't a big deal, but with Garth and Tim I get a high level of customer service with a confidence that when I leave Nextlevel my car has been thoroughly inspected and done by by highly qualified technicians.

I have in the past had major work done to my two older cars. Each and every time I have been pleased with the repair results at a price that I felt was fair.

Customer service and a high technical standard for all service and repairs is what you get with Nextlevel and I highly recommend them to family and friends.
Recommended
Gareth C. from Next Level Automotive responded on 04/25/2017 09:45 AM

Steve, thank you for the kind review. We appreciate your patronage.


MB
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Mark B.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
verified customerVerified Customer
Great help in time of need!
Garreth and the crew were great. We were here for a simple buyers inspection and they were very thorough, and saved us a lot of future expenses on a car that would have been a major mistake to purchase.
Recommended
Gareth C. from Next Level Automotive responded on 04/25/2017 08:28 AM

Thanks for the kind review Mark! Thanks for choosing us for your automotive needs.


BP
Brandon P.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
verified customerVerified Customer
Category: Service
Brandon said this business did a good job on his vehicle. The staff was very honest and delivered his vehicle on time.
Recommended
Gareth C. from Next Level Automotive responded on 05/04/2017 08:22 AM

Thanks for the positive feedback Brandon! We appreciate your business.


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