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Next Level Performance & Dyno

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

Next Level Complete Auto Care Center is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service. Next Level Complete Auto Care Center is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service.

Categories
Auto Maintenance, Auto Repair, Transmission Repair
Contact
(865) 350-2700

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
911 E Hwy 11 E Jefferson City, TN 37760
Next Level Performance & Dyno's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)

MS
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Matt S.
Dandridge, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/01/2025
0
Matt. (The service manager)
Puppet and puppet master owned company. You’d be amazed and what’s allowed to go on!!

MK
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Micky K.
Dandridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
10
Love these guys
After my son received excellent service on his car, l brought mine in for a bad rotor and brake. They were right on it and had it fixed in no time. They also checked a couple other glitches at no charge. Great place to get your car repairs and maintenance. I am recommending Next Level to everyone

Verified Customer
Jefferson City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
10
Next Level
Excellent service. Transparent with lead time and pricing.

KM
KENNY M.
Talbott, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
8
Next Level
Excellent Service

AB
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AMY B.
Dandridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2024
verified customerVerified Customer
10
Excellent service
I took my car here to have a turbo put on and it ended up needing a innercooler also so they ordered it and put it on and treated me like family. Great place to get ur car worked on. Very friendly and knowledgeable.
The Team at N. from Next Level Performance & Dyno responded on 05/13/2024 07:54 PM

We're thrilled to hear about your positive experience, Amy! It's always our goal to treat our customers like family, and we're glad we could provide you with friendly and knowledgeable service. Thanks for trusting us with your car, and we're pleased that we could take care of the turbo and innercooler for you. If you ever need anything else, don't hesitate to reach out. Drive safely!


RL
RUIROZ L.
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2024
verified customerVerified Customer
10
Great crew and honest people
Thank you

JC
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JEREMY C.
Dandridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2024
verified customerVerified Customer
10
Alignment service
Fast, friendly and professional service! I work night shift and was unable to have an appointment later in the week. They made arrangements for me to drop off my truck and work it in to the day! Thank you for your understanding and assistance!
The Team at N. from Next Level Performance & Dyno responded on 04/23/2024 06:20 AM

Hey Jeremy, Thanks for the awesome review! We totally get the night shift struggle, so we're glad we could accommodate you and get your truck sorted out. Fast, friendly, and professional is our jam! We appreciate your business and look forward to helping you out again in the future. See you soon!


Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/18/2024
verified customerVerified Customer
0
Lack of communication. Promise date never met. Pretty much a hit or miss type of deal here.
Lack of communication. Promise date never met. Pretty much a hit or miss type of deal here. Pricing is awful.

IB
IRA B.
New Market, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
GREAT GUYS
FELT COMFTORABLE WITH THESE GUYS. THEY DONE AN EXCELLENT JOB ON MY VEHICLE. FEW OTHER PLACES LOOKED AT IT AND COULDNT FIGURE IT OUT. THESE GUYS NAILED IT. THANKS MATT FOR DEALING WITH ME LOL.

AM
Ailcy M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Excellent service they have worked on my BMW X5 3 times and our H3 Hummer and did a great job
Great

FJ
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FRANKLIN J.
Talbott, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2024
verified customerVerified Customer
10
2003 Corvette Brake Upgrade
I came to Next Level Performance to find the same mechanic that had done previous work on my 1 of 750 Triple Black 50th Anniversary Convertible. I'm very particular with whom I chose to perform upgrades or maintenance
on my Limited Production automobile.

NW
NATHAN W.
Talbott, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2024
verified customerVerified Customer
8
Alignment
Haven't drove my truck to much after my alignment but it seems to be great! I'm happy. Will go back when I need another alignment.

BP
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BO P.
Talbott, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customerVerified Customer
10
Thank you guys so much!
Honest company! They work on everything i own. Hard to finest an honest shop like these guys. You wont regret going.

JM
JUDY M.
Talbott, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customerVerified Customer
10
EXCELLENT CUSTOMER SERVICE
My one stop shop from now on. Excellent service and great people to deal with. Thanks Matt!

JM
JOHN M.
Talbott, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2024
verified customerVerified Customer
10
Prompt polite. Best price I'm town
Had a front end alignment done, car drives great. Service was exceptional. Alignment rack is brand new modern equipment. Shop was super clean and I called 5 places and they had the best price.
The Team at N. from Next Level Performance & Dyno responded on 04/05/2024 06:20 PM

Thank you for choosing Next Level Performance & Dyno for your front end alignment, John! We're thrilled to hear that your car is driving great after the service. Our team takes pride in providing exceptional service, and it's fantastic to know that you found our shop super clean and our alignment rack top-notch. We aim to offer the best value for our customers, so we're delighted that you found our price to be the best in town. We appreciate your business and look forward to serving you again.


Displaying Review 1 - 15 of 69 in total
Service Coupons and Posts
Thanks for the great review, Dan! We're so happy to hear that you had a great experience with us. ?? #NextLevelAutoCare #JeffersonCity
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Thanks for the great review, Theresa! ? We're so glad you had a great experience with us at Next Level Complete Auto Care Center. #ExcellentService #Friendly #JeffersonCity
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Thanks for the great review, Steven! We're so glad you had a good experience with us ? #NextLevelCompleteAutoCareCenter #JeffersonCity
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Thanks for the great review, Sherwood! We're glad you had a great experience with us. ? #NextLevelAutoCare #JeffersonCity
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Thanks for the kind words, Norb! We're glad we could help you out in a pinch. ? #NextLevelCompleteAutoCareCenter #JeffersonCity #GoodSamaritans ???
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Thanks for the 5-star review, Marcia! ????? We're glad you were happy with the lighted bug shield installation. We take pride in treating all jobs, big and small, with the same care and attention. #NextLevelCompleteAutoCareCenter #JeffersonCity
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??? Great job, Jefferson City! ? #ACservice #JeffersonCity
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Thanks for the awesome review, James! ? We're glad you had a great experience with our knowledgeable crew. We strive to provide quality service at a reasonable price. #NextLevelAutoCare #JeffersonCity
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Thanks for the kind words, Mark! We're glad we could help you out and find the root problem. ? We appreciate your support and look forward to seeing you again soon! #NextLevelAutoCare #JeffersonCity
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Thanks for the great review, Ashley! ? We're glad we could help you out in your time of need. ? #NextLevelCompleteAutoCareCenter #JeffersonCity
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Thanks for the great review, Brad! ??? We're glad you had a positive experience with us! #NextLevelAutoCare #JeffersonCity
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Thanks for the great review, Michael! ? We're glad you had a great experience with Bradley and our team at Next Level Complete Auto Care Center. #JeffersonCity #AutoCare #HappyCustomer
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