Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

647 Reviews

100% Would Recommend
Latest Review about 23 hours ago

Reviews


LG
leo g.
Thousand Oaks, CA
Toyota Camry
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05/25/2018 Category: Service
Spoke with Leo. He said this facility has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

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Peter O.
Ojai, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Peter said this business was quick and efficient. They gave him an estimate of what was necessary or what he could postpone. Their price was great.
This review was collected via phone interview by Customer Research Inc.

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Marie S.
Woodland Hills, CA
Lincoln Navigator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Marie said the service was good. The staff did the work well. They were kind. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

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Alfonso S.
Thousand Oaks, CA
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Alfonso said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Robert S.
Thousand Oaks, CA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Robert said the business was excellent. They are reasonably priced, and answered his questions. He is happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.

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ANNA R.
Thousand Oaks, CA
Toyota Tacoma
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05/12/2018
Friendly, professional honest service!
This is the second time I've brought my truck in to Niel's Auto Service. Neil is the head guy and he is friendly, informative, professional, and most of all, honest and trustworthy. I will definitely be bringing my truck in on a regular basis to Niel's rather than the dealership where I was a regular customer. I highly recommend Niel's for automotive service!

Anonymous avatar
Verified Customer
Moorpark, CA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Great service
They took my car in at the end of the day, assessed it, ordered the party and had it ready the next afternoon. Will go back for any future repairs!

BC
BARBARA C.
Thousand Oaks, CA
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Great experience!!!
They are the most honest and reliable place I have been to. As a woman who knows nothing about cars, I have experienced complete integrity and feel I receive only services needed at a reasonable price. Great service!

VC
Vivian C.
Thousand Oaks, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Vivian said the business gave her a good deal and she appreciated it.
This review was collected via phone interview by Customer Research Inc.

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REY D.
Thousand Oaks, CA
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Service
Excellent work

JP
JOHN P.
Thousand Oaks, CA
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Niel's Mechanics were fast and efficient !
My grown up children swear by Niel and his mechanics at "Niel's Auto Service!" I brought my truck in, and they did an excellent job, new water pump and new sensors. Thank you !

WS
Wilber S.
Northridge, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Wilber said he appreciates the way the staff provided options for each service to be done.
This review was collected via phone interview by Customer Research Inc.

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TIM S.
Newbury Park, CA
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Your friendly neighborhood mechanic
Niel is simply “The Best!”
Always professional, friendly and courteous. Quality workmanship, reasonable rates and never feel like I’m being up-sold to services my car really doesn’t need.

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MARSHA S.
Newbury Park, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Neils Automotive is the most thorough, the most accommodating and basically the best auto shop that I have seen in all of Ventura County. He comes highly recommended for superior craftsmanship, knowledge of auto mechanics and customer service!
At the last moment, and at the end of the day, my car started having problems. I didn't know if I could take it in so lte to the auto mechanic but Neil was "Johnny on the spot" and he immediately tool the car, solved the problem, and I was on my way. Not many shops will be this accommodating but I have found Neil to be a man of his word and his education is impeccable!. I trust in him and those that work for him, implicitly! and when I bring in my vehicle for repair, I know I am getting the best service and for a reasonavle price. at this place! Thank you Neil for your help!

CW
Carolyn W.
Newbury Park, CA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Carolyn said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

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CHERYL M.
Simi Valley, CA
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Honest service!
Superb!

JV
Jim V.
Newbury Park, CA
Lexus GX 460
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Spoke with Jim's wife. She said he is a wonderful person and he does not try to pull the wool over their eyes. He is a wonderful business persona, and they love doing business with him.
This review was collected via phone interview by Customer Research Inc.

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Kamryn A.
Newbury Park, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Kamryn said he usually goes to this business. They did a good job.
This review was collected via phone interview by Customer Research Inc.

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Marc N.
Westlake Village, CA
Chevrolet Blazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Marc said that the business was timely and were able to get him in.
This review was collected via phone interview by Customer Research Inc.

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TESSEME / NANICE K.
Thousand Oaks, CA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Great service
Efficient , great service, professional,on time!

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