100% Would Recommend
Latest Review 10 days ago
Sheila B. on 02/13/2018
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Sheila said she is a regular customer and trusts the staff with all of her vehicles.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 02/09/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Grace P. on 02/10/2018
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Grace said she was very happy with the excellent service. The employees were honest and the price was good.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/05/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
ELLIS S. on 02/09/2018
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"New customer at Niel's Professional courteous & very fast & efficient. I will be back!"
This was my first time at Niel's auto service. I called & asked if it was possible for an oil change that same day. They were very busy, but still were able to get me in a last minute appointment for an oil change & I was very grateful. They were professional courteous & very fast & efficient. I will be back!
Vehicle: Toyota Prius
Service Date: 02/09/2018
Review Created: 02/09/2018 08:37 PM
Nury T. on 02/07/2018
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Nury said the business does a good job,
Vehicle: Mazda CX-9
Category: Service
Service Date: 01/27/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
KEVIN C. on 02/01/2018
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"Patience"
Niel took the time to discuss concerns with our vehicles. He looked up service done previously elsewhere, which took several minutes, but found out we did not need timing belt, saving us a duplicate service. He answers phone or calls back promptly, so you feel connected.
Vehicle: Toyota Prius
Service Date: 01/29/2018
Review Created: 02/01/2018 11:48 AM
Miguel R. on 01/31/2018
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Miguel said the employees were honest. He was happy with his service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/27/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Maury S. on 01/31/2018
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Maury said the service price was good. He had no issues with his service.
Vehicle: Nissan Versa
Category: Service
Service Date: 01/27/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
DINA N. on 01/26/2018
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"Great service !"
Neil looked at my car without an appointment after I had called 3 other places that couldn’t do it. He is kind and honest and hard working and so are his employees
Vehicle: Toyota RAV4
Service Date: 01/23/2018
Review Created: 01/26/2018 10:18 AM
Katie L. on 01/26/2018
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Katie said the employees did a really good job.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/24/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
SEMITI S. on 01/25/2018
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"Awesome customer service!! "
Neal and his boys are outstanding when it comes to any car repair work or Oil change to our 3 vehicles. Have been coming to this car doctor for quite sometime and I’m always satisfied with the customer service and most of all their prices. The best in town. Keep up the good work fellas. Need a honest and reliable mechanic, this is the place to go.
Vehicle: Lincoln Navigator
Service Date: 01/25/2018
Review Created: 01/25/2018 10:27 PM
Jeremy S. on 01/24/2018
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Jeremy said the staff was able to get him in quickly and take care of his problem, at a reasonable price.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/05/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Gerald M. on 01/24/2018
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Gerald said this business completed the job when they said they would. They did a great job and the price was very fair. He stated Neil was a credit to the community and to himself.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/19/2017
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
STEPHANIE P. on 01/22/2018
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"Great quick accurate service"
Went to Neils on a referral to a friend. I’m always hesitant to go to new mechanics for fear of being over charged or given services my car doesn’t require. I was told within the day what was wrong with my car, quoted under what the dealership would charge me and my car was done the next day! I was also given advice on how to care for my car in the future. 10/10
Vehicle: Toyota Yaris
Service Date: 01/20/2018
Review Created: 01/22/2018 08:09 PM
Miguel M. on 01/19/2018
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Miguel said the business had excellent service and got the vehicle back right on time.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/05/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Josh R. on 01/10/2018
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Josh said the business has always provided good service.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 01/06/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
DAVID G. on 01/07/2018
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"Great shop "
Niels is honest and trustworthy.
Vehicle: Dodge Pickup
Service Date: 01/05/2018
Review Created: 01/07/2018 01:25 PM
ROY S. on 01/07/2018
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"Car and Truck work"
We always get the best service here, have for years, friendly and courteous workers.
Vehicle: Ford F-150
Service Date: 01/05/2018
Review Created: 01/07/2018 09:11 AM
MARCO B. on 01/03/2018
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"Great service"
Great service
Vehicle: BMW 128i
Service Date: 01/02/2018
Review Created: 01/03/2018 08:29 PM
Andi C. on 12/22/2017
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Spoke with Andi. She said the customer service was great, and the staff got her vehicle in for service as soon as possible.
Vehicle: Ford F-150
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Vanessa E. on 12/11/2017
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Vanessa said her experience with this business was average, but she would still recommend them for service.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
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