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Nielsen Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(590 Reviews)
-100
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Score Details

5 stars
83%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
15
Total ReScores™
3.9
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Nielsen Hyundai is your Gary, IN area Hyundai Dealer, located in Michigan City, IN. Our Service Department is fully equipped to handle all of your vehicle repair and maintenance needs. Call us today to schedule an appointment. Nielsen Hyundai is your Gary, IN area Hyundai Dealer, located in Michigan City, IN. Our Service Department is fully equipped to handle all of your vehicle repair and maintenance needs. Call us today to schedule an appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(219) 878-1133
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
4411 E Michigan Blvd Michigan City, IN 46360
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(590 Reviews)
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Recent Reviews
AW
gravatar
Alvin W.
La Porte, IN
2020 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Technology Fail
I scheduled a service appointment online on the 28th on Jan & confirmation for 2/4/2021 for 2:30 pm & when i get there 10 min before 2:30 pm not only i check in but i wasn't in the system SMH then they said they going to try to squeeze me in which "WHATS TO SQEEZE IN?!?!" i scheduled appointment...They assume the car wasn't bought as new which i paid $99 something for a oil service WHICH not only i did brought it NEW but as warranty 3 yrs or 36,000 it should be $34.78 SMH...My tires wasn't pressure at least 34 psi on all 4 tires, next day i had to add air at Kroger before work, it was flagged as low.Yes i still Recommend Nielsen to a friend to get a Hyundai or a KIA but they gotta improved Website completion/confirmation to those dealers,I "Literally" had to look up my emails by my Iphone to back up my story .... :( JUST to check-in :(
Recommended
JACKLYNN B. from Nielsen Hyundai responded on 02/09/2021 02:51 PM

Alvin thank you for giving me the opportunity to speak with you. 
Have a nice day
Jackie

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