Nordstrom's Automotive


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

419 Reviews

99% Would Recommend
Latest Review about 1 month ago
Jody on 12/19/2017
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Jody said they have what's needed to be handled.
Category: Recycler
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Brian on 12/14/2017
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Brian said the parts are used so they are not always good. Sometimes they arrive late in the afternoon and he needs them earlier in the day.
Category: Recycler
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Tracy on 12/14/2017
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Tracy said everyone is super nice and helpful. They always make sure the parts are as described and there is never a problem. This business is their primary vendor.
Category: Recycler
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Cameron on 12/14/2017
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Cameron said everything was good at the business. He said he uses no other used parts vendor.
Category: Recycler
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Darrel on 12/14/2017
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Darrel said they are good. He would like better prices on the parts. Sometimes the price is good and sometimes it is not.
Category: Recycler
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Andrew on 12/14/2017
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Andrew said some parts are not good quality and they arrive damaged.
Category: Recycler
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Doug on 12/14/2017
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Doug said he has good luck with this business. They are the only one he uses for recycled parts.
Category: Recycler
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Todd on 12/13/2017
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Todd said they are very good.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Derek on 12/13/2017
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Derek said sometimes the parts are not on time. There have been some issues with damaged parts and he has to send them back. Sometimes the parts are late in hours or days.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Aaron on 12/13/2017
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Aaron said the last couple of times it took 2 weeks to get a part. Sometimes the parts purchased were bad.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Shannon N. at Nordstrom's Automotive responded on 12/21/2017

Thank you for your business and your feedback. We appreciate when customers care enough to tell us what they think, regardless of the situation that might have lead to your feedback. As an owner I care and we will find out the rest of the story to get better. Sometimes it makes sense, sometimes it does not, either way the result is not what you or I want.   Thank you and Merry Christmas.
Shannon Nordstrom  

Tyler on 12/13/2017
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Tyler said the customer service is top notch at the business. They are the only one he uses.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Melinda on 12/13/2017
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Melinda said this vendor is pretty honest and good in delivering on the date they say. She only uses this vendor.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Marie on 12/13/2017
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Marie said the sales representative does an outstanding job. She only has one vendor at this time.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Terry on 12/13/2017
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Terry said Ron, his sales representative, went an extra mile for him. He said he never had to wait for the prices. He does not use another vendor.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Leonard on 12/13/2017
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Leonard said he does not like paying for labor twice. He said sometimes he receives a bad part and has to remove and reinstall another. He uses no other used parts vendor, currently.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Bonnie on 12/13/2017
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Bonnie said the business did a good job.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Glen on 12/13/2017
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Glen said this vendor is always helpful and accurate on the timing of the delivery. If there are any issues, they take care of them and don't run from them.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Joel on 12/13/2017
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Joel said everything seems to be good. He is happy with the parts and it's what he expects. He chose not to name another used parts vendor.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
David on 12/13/2017
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David said this is a good business.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Chris on 12/13/2017
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Chris said he's very happy with this business. He only has one vendor at this time.
Category: Recycler
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 419 in total