Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

423 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


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Doug W.
South Dakota
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04/25/2018
Doug said he doesn't use any other used parts vendor.
This review was collected via phone interview by Customer Research Inc.

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Serge M.
South Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018
Spoke with Nick. He said once in awhile it takes a bit to get his order. His representative is excellent. The parts were not as good as described. He uses whatever business has the part.
This review was collected via phone interview by Customer Research Inc.

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Qadir A.
South Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018
Qadir said the experiences were really good. (Customer chose not to answer all the questions.)
This review was collected via phone interview by Customer Research Inc.

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Larry E.
South Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018
Spoke with Clint. He said both vendors are doing a good job.
This review was collected via phone interview by Customer Research Inc.

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Jody
South Dakota
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12/19/2017
Jody said they have what's needed to be handled.
This review was collected via phone interview by Customer Research Inc.

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Brian
South Dakota
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12/14/2017
Brian said the parts are used so they are not always good. Sometimes they arrive late in the afternoon and he needs them earlier in the day.
This review was collected via phone interview by Customer Research Inc.

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Tracy
South Dakota
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12/14/2017
Tracy said everyone is super nice and helpful. They always make sure the parts are as described and there is never a problem. This business is their primary vendor.
This review was collected via phone interview by Customer Research Inc.

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Cameron
South Dakota
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12/14/2017
Cameron said everything was good at the business. He said he uses no other used parts vendor.
This review was collected via phone interview by Customer Research Inc.

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Darrel
South Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Darrel said they are good. He would like better prices on the parts. Sometimes the price is good and sometimes it is not.
This review was collected via phone interview by Customer Research Inc.

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Andrew
South Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017
Andrew said some parts are not good quality and they arrive damaged.
This review was collected via phone interview by Customer Research Inc.

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Doug
South Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Doug said he has good luck with this business. They are the only one he uses for recycled parts.
This review was collected via phone interview by Customer Research Inc.

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Todd
South Dakota
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12/13/2017
Todd said they are very good.
This review was collected via phone interview by Customer Research Inc.

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Derek
South Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017
Derek said sometimes the parts are not on time. There have been some issues with damaged parts and he has to send them back. Sometimes the parts are late in hours or days.
This review was collected via phone interview by Customer Research Inc.

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Aaron
South Dakota
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/13/2017
Aaron said the last couple of times it took 2 weeks to get a part. Sometimes the parts purchased were bad.
This review was collected via phone interview by Customer Research Inc.
Shannon N. from Nordstrom's Automotive responded on 12/21/2017

Thank you for your business and your feedback. We appreciate when customers care enough to tell us what they think, regardless of the situation that might have lead to your feedback. As an owner I care and we will find out the rest of the story to get better. Sometimes it makes sense, sometimes it does not, either way the result is not what you or I want.   Thank you and Merry Christmas.
Shannon Nordstrom  


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Tyler
South Dakota
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12/13/2017
Tyler said the customer service is top notch at the business. They are the only one he uses.
This review was collected via phone interview by Customer Research Inc.

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Melinda
South Dakota
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12/13/2017
Melinda said this vendor is pretty honest and good in delivering on the date they say. She only uses this vendor.
This review was collected via phone interview by Customer Research Inc.

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Marie
South Dakota
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12/13/2017
Marie said the sales representative does an outstanding job. She only has one vendor at this time.
This review was collected via phone interview by Customer Research Inc.

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Terry
South Dakota
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12/13/2017
Terry said Ron, his sales representative, went an extra mile for him. He said he never had to wait for the prices. He does not use another vendor.
This review was collected via phone interview by Customer Research Inc.

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Leonard
South Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017
Leonard said he does not like paying for labor twice. He said sometimes he receives a bad part and has to remove and reinstall another. He uses no other used parts vendor, currently.
This review was collected via phone interview by Customer Research Inc.

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Bonnie
South Dakota
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12/13/2017
Bonnie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.