Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

949 Reviews

99% Would Recommend
Latest Review 7 months ago

Reviews


DN
Denise N.
Nebraska
Dodge Neon
Verified Customer
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08/13/2013 Category: Service
Denise said her daughter has been bringing her vehicle to the business for the past year or so. They have done a very good job of taking care of her. She has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Lincoln, NE
Chrysler PT Cruiser
Verified Customer
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08/07/2013
Norm's
We are always happy with the work done at norms. They help keep our older model car on the road. I would highly recommend them.

DB
Dan B.
GMC Pickup
Verified Customer
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08/01/2013 Category: Service
Dan said the service at the business was reasonably priced and timely.
This review was collected via phone interview by Customer Research Inc.

AW
Anna W.
Subaru Outback
Verified Customer
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07/31/2013
Best Car Care in Lincoln
As always Norm's Car Care is a class act service. I can call last minute and drop my car off and they always have it to me within a day. They also call me if there are additional issues and have the pricing readily available. On top of that they have the best deals anywhere in Lincoln.

TW
Talor W.
Mitsubishi Galant
Verified Customer
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07/31/2013 Category: Service
Spoke with Nancy. She said they were very friendly and they did a good job. She was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

TR
Tami R.
Plymouth Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2013 Category: Service
Tami said the business was good.
This review was collected via phone interview by Customer Research Inc.

SK
Sue K.
Jeep Grand Cherokee
Verified Customer
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07/30/2013 Category: Service
Sue said she is crazy about this business. The manager at this business is wonderful. She said she understands why the representatives at this business have stayed around for so many years. It is because of the manager. This is an honest and dependable business.
This review was collected via phone interview by Customer Research Inc.

RJ
Rob J.
Lincoln, NE
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2013 Category: Service
Rob said he was extremely pleased with the personal customer service he received. He said it was much more than he expected and he will continue to use this business.
This review was collected via phone interview by Customer Research Inc.

BM
Bonnie M.
Lincoln, NE
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013 Category: Service
Bonnie said she loves the business, she has been taking her vehicle there for years. She can always trust them to let her know if there are any issues to take care of, and they always come through for her.
This review was collected via phone interview by Customer Research Inc.

RM
Rex M.
Lincoln, NE
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013 Category: Service
Rex said they do everything he asks of them.
This review was collected via phone interview by Customer Research Inc.

JN
Juan N.
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2013
They did a good job.
It was done promptly enough. A little pricey, but the job was done well.

DG
Dorothy G.
Lincoln, NE
Chevrolet Cavalier
Verified Customer
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07/16/2013
quick
quick reliable service.

AK
Alan K.
Lincoln, NE
Buick LeSabre
Verified Customer
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06/29/2013 Category: Service
Alan said the business did what they said on time and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Lincoln, NE
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Andrew said they serviced his vehicle just as he asked and for the price he asked, so he was satisfied.
This review was collected via phone interview by Customer Research Inc.

LL
Lester L.
Lincoln, NE
Toyota RAV4
Verified Customer
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06/29/2013 Category: Service
Lester said they have saved him a lot of money over the years.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Lincoln, NE
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Mary said she likes this business because they pump her gas for her and she is happy they are helpful.
This review was collected via phone interview by Customer Research Inc.

JM
Jacquelyn M.
Lincoln, NE
Lexus RX 300
Verified Customer
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06/23/2013
More than Excellent Mechanics
Not only are these guys excellent mechanics, they are very fine human beings. They really care about the customers they serve and they don't hesitate to show it. When things did not go as planned with my car (through no fault of Norms---due to the way that Lexus engineered the ignition and key) these guys did not charge me for anything but the key itself! I'm going back there next week to try to get them to at least charge me for the labor. These guys are totally awesome! Thanks Iann, Ken, Tom and everyone else on staff. I'll never take any car that I own anywhere else and I'll recommend you to everyone I know! You have my highest regard and recommendation!

CH
Cynthia H.
Lincoln, NE
Hyundai Santa Fe
Verified Customer
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06/20/2013
knowledge, trust, accuracy
So where else can you leave a blank signed check made out to them, leave town, and not worry? Honesty? 100%!

JV
Jim V.
Toyota Camry
Verified Customer
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06/18/2013 Category: Service
Spoke with Jolene. She said they were very thorough and exceeded her expectations. She appreciates the fair prices.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Chevrolet TrailBlazer
Verified Customer
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06/18/2013 Category: Service
Mike said they did a good job and the price was fair.
This review was collected via phone interview by Customer Research Inc.