Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

949 Reviews

99% Would Recommend
Latest Review 8 months ago

Reviews


MH
Melanie H.
Buick Park Avenue
Verified Customer
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02/04/2013
Close to home!
This shop is very close to home, has always done great service for us & has come highly recommended!

JN
Juan N.
Mercury Grand Marquis
Verified Customer
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01/21/2013
Good job!
I was early and they got me in right away regardless. And I was there for only a short while.

KS
Karen S.
Lincoln, NE
Ford Tempo
Verified Customer
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01/20/2013
Honesty & Communication
I have not noticed any oil leaking so I greatly appreciate that. I might need to have the idle checked in time as it runs OK sometimes and other times it dies at a stop light. However that is for a future visit and was not something that I asked to have checked for this visit. Everything that I brought the car in for was done and I appreciate your communication with me about what needed to be done. Thank you!

MC
Monica C.
Chevrolet TrailBlazer
Verified Customer
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01/18/2013
Always willing to help me
Had my car towed to Norms and they fixed it that very same day!! You guys are the best

RM
Rex M.
Lincoln, NE
Toyota Corolla
Verified Customer
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01/16/2013 Category: Service
Rex said they were faster than expected and the service people were nice.
This review was collected via phone interview by Customer Research Inc.

MJ
Marge J.
Lincoln, NE
Mitsubishi Galant
Verified Customer
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01/16/2013 Category: Service
Marge said there were three representatives who worked with the business for a long time. She said she wanted to commend all three of the long time service representatives for their service throughout the years. She said Kevin, Ian, and the other representative were all super nice. Dennis was also very nice. The employees are good and she trusts their customer service and support. They were very attentive and they took good care of her.
This review was collected via phone interview by Customer Research Inc.

RB
Ruth B.
Mercedes-Benz E320
Verified Customer
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01/15/2013 Category: Service
Ruth said they were prompt, polite, warm and friendly. They repaired her window and the vehicle runs beautifully.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Chrysler Town
Verified Customer
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01/15/2013 Category: Service
Spoke with Kay. She said that she has been a customer of this business for twenty years. This establishment provides the best service, they are very reliable and the representatives are people of integrity. She recommends this business on a regular basis.
This review was collected via phone interview by Customer Research Inc.

AM
Amber M.
Pontiac Grand Am
Verified Customer
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01/15/2013 Category: Service
Amber said she's gone here a long time. The prices are always fair.
This review was collected via phone interview by Customer Research Inc.

VS
Valerie S.
Chrysler Town
Verified Customer
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01/15/2013 Category: Service
Valerie said over the years she's brought 3 vehicles to this business, and they've always done well. She stated they treat her well, they do a very good job, and even though they're a little pricey they know her vehicle.
This review was collected via phone interview by Customer Research Inc.

LM
Lenny M.
Lincoln, NE
Jeep Liberty
Verified Customer
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01/10/2013
Can fit me into their schedule fast and complete the work quickly and thoroughly.
We have complete trust in Norm's repair work and their honesty in their prices and suggestions. We like how everyone is welcoming and friendly.

JA
Joan A.
Chrysler Town & Country
Verified Customer
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01/09/2013
Trustworthy folks, quick service
I needed a battery and even though I hadn't explained that an elderly person was waiting for me for a ride home I had a new battery in around 20 minutes. Amazing service by trustworthy guys.

TB
Tom B.
Buick Rendezvous
Verified Customer
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12/30/2012
The guys working are always helpful and polite!
We feel we get good work done for the right money!

DM
Don M.
Ford Focus
Verified Customer
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12/28/2012 Category: Service
Don said he has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

SP
Stephen P.
Dodge Grand Caravan
Verified Customer
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12/28/2012 Category: Service
Stephen said he called the business the same day he wanted his oil change done which was rude of him but they were able to get him in and accommodate him.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Chevrolet Silverado
Verified Customer
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12/28/2012 Category: Service
Steve said this business always treats him very well and provides great service.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Ford Ranger
Verified Customer
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12/28/2012 Category: Service
Scott said every experience with this business has been exceptional. He mentioned he trusts this business and they are very friendly.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Lincoln, NE
Mitsubishi Lancer
Verified Customer
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12/27/2012 Category: Service
Mike said he always uses this business for service and they do good work.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Lincoln, NE
Toyota Sienna
Verified Customer
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12/27/2012 Category: Service
Spoke with Erin. She said this business was consistently ethical and good.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Lincoln, NE
Toyota Highlander
Verified Customer
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12/21/2012
Good way to start my Christmas break.
Thanks for the convenience and quality of your place and the work done. Your advice to take it to the dealer for recall work saved me buckets of $$s.