North Star Auto Sales Inc


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

69 Reviews

99% Would Recommend
Latest Review 1 day ago
Jason L. on 11/20/2017
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Jason said the staff was friendly and the service was great.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/10/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Sara Z. on 11/20/2017
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Sara said this business has always been able to get her in even when they were full. They provided her with good service.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Jake I. on 11/07/2017
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"GREAT PEOPLE / GREAT SERVICE"
Had to bring one of our vehicles in so Northstar could clean up / fix the mess caused by one of those fly by oil change places made. THANKS NORTHSTAR
Vehicle: Chrysler 300
Service Date: 11/06/2017
Review Created: 11/07/2017 06:31 AM
Jake I. on 11/07/2017
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"Fast, friendly, affordable. And honest service shop"
NO COMPLAINTS...BEEN A SATISFIED CUSTOMER HERE FOR 17 YEARS NOW..
Vehicle: Chevrolet Tahoe
Service Date: 11/03/2017
Review Created: 11/07/2017 06:28 AM
Michelle M. on 11/05/2017
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"Always a good experience"
North Star Auto has been my "go to" shop for years. From regular oil changes to most any repair I have needed, they are on top of it! Friendly, timely and reasonable pricing. I recommend you guys to everyone I know. Thanks for being there!
Vehicle: Toyota Camry
Service Date: 11/02/2017
Review Created: 11/05/2017 05:51 AM
Sheila H. on 10/20/2017
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"Brake job"
They did a great job on my brakes. Fast friendly service at a reasonable price!
Vehicle: Dodge Grand Caravan
Service Date: 10/17/2017
Review Created: 10/20/2017 11:41 AM
Jon F. on 10/20/2017
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Jon said he worked with Jeff and they communicated with him really well. It was easy to drop his vehicle off and get in and out.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Leah F. on 10/16/2017
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Leah said they didn't fix what she thought needed to be fixed. Instead, they fixed what actually needed repairs. Now the vehicle is running great.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Jake I. on 10/04/2017
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"AMAZING SERVICE"
As always, very professional, kind, and prompt service. I've been going here since 2002 and will continue to as long as I live in the area. You're actually a name here versus a number...feels good to taken care of accordingly. Added bonus is you can't beat the price. Beyond fair.
Vehicle: Chrysler 300
Service Date: 09/27/2017
Review Created: 10/04/2017 11:07 AM
Tim K., owner at North Star Auto Sales Inc responded on 10/06/2017

Thanks Jake!! Its always a pleasure working with you.  

Jeff Colbert 
Northstar Auto Sales inc.
Mercer E. on 10/01/2017
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"Top Notch Service"
They repair what needs fixing with no add-on straight forward honest repairs. Gave 4 star rating because there is always room for improvement.
Vehicle: Chevrolet Silverado 1500
Service Date: 09/28/2017
Review Created: 10/01/2017 04:24 PM
Amy S. on 09/29/2017
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Amy said this business is easy to get into. The staff are courteous and able to give her a ride if needed.
Vehicle: Nissan Sentra
Category: Service
Service Date: 09/13/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Kelly B. on 09/28/2017
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Kelly said this business did a good job. It just took a little while.
Vehicle: Toyota Venza
Category: Service
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Kandy B. on 09/26/2017
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Kandy said this business was very informative and Tim was nice.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 09/12/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Ken S. on 09/25/2017
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Ken said this business did a good job. He will continue to take his vehicle back in to them.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/18/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Joe K. on 09/25/2017
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Joe said he would recommend this business for service.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/18/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Edna T. on 09/12/2017
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"Reliable"
Reliable. For six years now; since I moved back to the area, I have taken my car to North Star. Conversation and service has always been great.
Vehicle: Ford Escape
Service Date: 09/11/2017
Review Created: 09/12/2017 08:40 PM
Katie K. on 08/25/2017
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Katie said she was supposed to get a diagnostic done and they told her it was. However, she has power steering fluid pouring out of her vehicle so it clearly didn't done. She has had problems in the past so she would not recommend them to anyone.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/31/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Tim K., owner at North Star Auto Sales Inc responded on 08/29/2017

Hi katie. We looked at the order and this was for a tire repair. We plugged tire per your father. Thats all we were supoposed to do. we did this while vehicle was on the ground. Had we known we were supposed to inspect the vehicle we surely would have. I'm not sure what kind of issues you have had in past as we have not heard from you on any other issues. Your father is the one who useally brings your vehicles in and pays the bill. We rarely talk with you. Please tell us in the future any other issues and we will remedy them as soon as possible. Thank You!!  

Jeff Colbert 
Northstar Auto Sales inc.
Dan Z. on 08/24/2017
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Dan said his vehicle was taken in right away.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Bonnie J. on 08/08/2017
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Bonnie said she is totally satisfied.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Steve R. on 08/08/2017
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Steve said he was happy with the service the business provided and he does not have any complaints.
Vehicle: Cadillac Seville
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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