Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

2610 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
90% Would Recommend
Latest Review 5 days ago

Reviews


BS
BRANDON S.
Duluth, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2019 Category: Service
Don’t buy from them!!
We have bought in the last 10 years about 4-5 trucks/cars from them, those times went fine, helpful etc. this last go around no so much we bought a used truck from them the ac doesn’t work after brining it to them to fix it worked for a day and stopped working again, I called to get this fixed they said it is “as is” I stated how many cars we have boughten from them over the years and still wouldn’t give the time of day!! So I happy to say we will never buy from them again and don’t recommend you as well! I took there sticker/advertisement off the truck already!!

Verified Customer
Duluth, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
easy to work with
easy to work with

Verified Customer
Duluth, MN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2019 Category: Service
Awesome service!!
Everytime I go in for service work it's done right and it's done on time! The technician's are awesome and do a very good job.. keep it up guy's..

JH
Jesse H.
Cloquet, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
Jesse said this business was great. They told him how long it would takeand every thing they said , they did. He was happy with every thing.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Satisfaction
Fast, effective service, no complications,

MB
Matthew B.
Superior, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Matthew said they provided great service.
This review was collected via phone interview by Customer Research Inc.

DS
Dena S.
South Range, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Dena said that they got every thing done quickly and that the timing was really good. She said she was pleasantly surprised at how quickly the work was done.
This review was collected via phone interview by Customer Research Inc.

GJ
Gerald J.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Gerald said that the service was very good.
This review was collected via phone interview by Customer Research Inc.

SR
STEVEN R.
Duluth, MN
Toyota Prius
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/05/2019 Category: Service
Northstar Express Review
I was told my oil change and tire rotation would take one hour wait time, but it turned into two hours...I would prefer a system of being sent a text message when my car repairs are completed this would allow me to wonder the mall and kill time

DJ
Denton J.
Canyon, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Denton said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

BO
BRUCE O.
Duluth, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
regular service and brake job
Effecient and courteous staff. I have confidence in their expertise and service.

HW
Hunter W.
Altamonte Springs, FL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2019 Category: Service
Hunter said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

RF
Rose F.
Saginaw, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Rose said the business had fixed her vehicle many times, they did a good job, the people that work there were wonderful and they always have treated her good.
This review was collected via phone interview by Customer Research Inc.

HB
HARLEY B.
Duluth, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Quick oil change
Great service

DK
DALE K.
Sturgeon Lake, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Fast
Good

RS
RUTH S.
Cloquet, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Friendly good service.
Convient quick service.

BJ
BRIAN J.
Duluth, MN
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2019 Category: Service
Not happy
Dont buy warranty they dont pay

Verified Customer
Duluth, MN
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Outstanding Work Ford
Quick easy and affordable best place to go for any mechanic or oil change for your vehicle easy to get to know staff prices that are very comparable with all their big chain companies and the timing is very fast and convenient

TB
THOMAS B.
Minong, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Marcia Biller
We were pleased with our service, personnel were friendly and very prompt.

Verified Customer
Duluth, MN
Ford Edge
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/26/2019 Category: Service
Returned car x 2 for same problem
Returned car x 2 for same problem. Did NOT enjoy having to return to have car looked at again for same clinking noise. Made us think the real problem wasn’t what we paid for. I really should have been offered a loaner car the second time.

Alec? Or Alex? Whomever called me was GREAT!