NorthStar Ford


Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

2006 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
90% Would Recommend
Latest Review 1 day ago
LEO S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to buy a car"
Great place to buy a car. Easy and relatively fast from start to finish
Vehicle: Ford Explorer
Category: Sales
Sales Date: 12/29/2017
Review Created: 01/19/2018 02:02 PM
KENNETH B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Good professional service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/03/2018
Review Created: 01/19/2018 06:49 AM
DANIEL O. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great experiance"
Good people to work with
Vehicle: Ford Fusion
Category: Sales
Sales Date: 12/27/2017
Review Created: 01/19/2018 05:26 AM
MICHAEL G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gadsby f150"
+Excellent sales and delivery.
-Pricing is high. Like any other dealership.
Vehicle: Ford F-150
Category: Sales
Sales Date: 12/26/2017
Review Created: 01/17/2018 06:42 PM
MATTHEW G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service!"
I always have great experiences when get my vehicle serviced at Northstar Ford.
Vehicle: Buick LeSabre
Category: Service
Service Date: 12/28/2017
Review Created: 01/17/2018 05:00 PM
PETER C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good experience"
Mike was very helpful.
Vehicle: Ford Escape
Category: Service
Service Date: 12/29/2017
Review Created: 01/16/2018 08:58 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/16/2018

Thank you for the review Peter. We are glad you chose us for your service work and we look forward to helping you in the future.

Joe Seppala
BDC Manager 
218-727-3673
Chris B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said he went to the business and told the staff what needed to be done. It happened and it was quick. The facility didn't try to talk to him about extra services.
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
MICHELLE B. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love my car"
They do what they say.
Vehicle: Ford Escape
Category: Sales
Sales Date: 12/20/2017
Review Created: 01/14/2018 08:16 PM
Joe S., BDC Manager at NorthStar Ford responded on 01/15/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

JOHN D. on 01/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok "
Thanks
Vehicle: Ford F-150
Category: Sales
Sales Date: 12/19/2017
Review Created: 01/14/2018 03:36 PM
Joe S., BDC Manager at NorthStar Ford responded on 01/15/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

JIM T. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire Rotation "
Well done.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/28/2017
Review Created: 01/13/2018 06:01 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/15/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

DALE K. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Good job Matt Coy
Vehicle: Ford Escape
Category: Service
Service Date: 12/28/2017
Review Created: 01/13/2018 05:47 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/15/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

DONALD J. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
The service was done on time.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 12/27/2017
Review Created: 01/12/2018 06:46 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/15/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

Cody W. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cody said his service was fast.
Category: Service
Service Date: 01/08/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Joe S., BDC Manager at NorthStar Ford responded on 01/16/2018

Thank you for your review. Your feedback is greatly appreciated. Your business is important to us and we look forward to helping you in the future.

Joe Seppala
BDC Manager 
218-727-3673

CHRISTINE M. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You for the efficient service in delivering just the car I asked for"
Thank You for the efficient service in delivering just the car I asked for.
Vehicle: Ford Escape
Category: Service
Service Date: 12/15/2017
Review Created: 01/07/2018 09:46 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/08/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

SHAHRIYAR R. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respectful treatment and caring"
I've just moved to Duluth a few months ago and this was my first car service here. The staff was very friendly and respectful. The work was taken care of in a timely manner. I will definitely be back!
Vehicle: Ford Focus
Category: Service
Service Date: 12/19/2017
Review Created: 01/06/2018 10:38 PM
Joe S., BDC Manager at NorthStar Ford responded on 01/08/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

DONALD S. on 01/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sales. And service"
Pleased with professiønalism showen to us.
Vehicle: Ford Escape
Category: Sales
Sales Date: 12/19/2017
Review Created: 01/05/2018 06:16 PM
Joe S., BDC Manager at NorthStar Ford responded on 01/08/2018

Thank you for the review. We pride ourselves in providing the best experience for both our sales and service customers. Thank you for your business, we really do appreciate it. 

Joe Seppala
BDC Manager 
218-727-3673

BOB B. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Quick excellent service
Vehicle: Ford Edge
Category: Service
Service Date: 12/16/2017
Review Created: 01/05/2018 09:02 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/05/2018

Thank you for the review. We are pleased to hear you had a wonderful experience. Thank you for your business and we look forward to helping you in the future.

Joe Seppala
BDC Manager 
218-727-3673

ROB H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Great service
Vehicle: Ford Fusion
Category: Service
Service Date: 12/12/2017
Review Created: 01/05/2018 08:29 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/05/2018

Thank you for the review. We are pleased to hear you had a wonderful experience. Thank you for your business and we look forward to helping you in the future.


Joe Seppala
BDC Manager 
218-727-3673

JEREMY B. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"'14 Fusion repair"
Did a great job accomodating my schedule and performing repair to both scheduled item and extra work needed at a great value.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/12/2017
Review Created: 01/05/2018 08:20 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/05/2018

Thank you for the review. We are pleased to hear you had a wonderful experience. Thank you for your business and we look forward to helping you in the future.


Joe Seppala
BDC Manager 
218-727-3673

JODI S. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. "
Excellent fast service. Had to have my truck towed the evening before and they had it ready for me the next day before noon.
Vehicle: Ford F-150
Category: Service
Service Date: 12/16/2017
Review Created: 01/05/2018 05:26 AM
Joe S., BDC Manager at NorthStar Ford responded on 01/05/2018

Thank you for the review. We are pleased to hear you had a wonderful experience. Thank you for your business and we look forward to helping you in the future.

Joe Seppala
BDC Manager 
218-727-3673

Displaying Review 1 - 20 of 2006 in total