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Northwestern Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)
87
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(248) 851-1000

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
32430 Northwestern Hwy Farmington Hill, MI 48334
Northwestern Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)

EC
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Edward C.
West Bloomfield, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2023
0
Sam is a Crook! Do not trust this place!
Sam is a CROOK. and this place is a fraud. Stay away. HE OWES us $2000 for work NOT EVEN DONE - that he tricked my 90 yr old Dad into "pre-paying" for something - and he will not give it back - we've tried for 4 months. This guy committed serious ELDER ABUSE on my father and took him for a ride for years, to the tune of $15,000K over 3 yrs. He fixed things that did not even need fixing - major things that cost thousands of $$$, and fixed the same items multiple times in 2 yrs - like the radiator, transmission, and fuel tank itself (?) - its unheard of these would need to be replaced 2x in 2 years. My Dad trusted him, and he completely took advantage of him. Do not trust this place! He seems like a really nice guy, but lies through his teeth, makes up repairs that are not needed, and contradicts himself to get more money. He is a con artist. We finally had enough with an insurance claim - we got a 2nd & 3rd opinion, and he was totally making up things to get more money. When we decided to do the work somewhere else - he will not give the insurance money back to USAA, so my 90 yr old Dad had to pay $2000 out of pocket for an insurance claim he was fully covered for - because Sam will not give it back. Sam - all we asked for is our money back that you did nothing to earn. You should be ashamed of yourself.
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