Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

191 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


DB
Douglas B.
Eureka, CA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Quality Service
Fast, quality service and a friendly staff cannot be beat. I am in and out fast and I got a free car wash!
WILL M. from Northwood Hyundai responded on 06/20/2018

Thank you for your survey.

Brent


Anonymous avatar
Verified Customer
Mckinleyville, CA
2015 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great
Efficient, Knowledgeable and always Friendly
WILL M. from Northwood Hyundai responded on 06/14/2018

Thank you for your business.

Mark


JB
Julianne B.
Miranda, CA
2015 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Friendly and familiar faces
I would recommend this dealer they are friendly and very thorough
WILL M. from Northwood Hyundai responded on 06/13/2018

Thank you for your survey.

Mark


DH
Don H.
Crescent City, CA
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
quick and easy
quick and easy
WILL M. from Northwood Hyundai responded on 05/23/2018

Thank you for your survey.

Brent


RH
Robert H.
Eureka, CA
2011 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Vehicle service
Always pleased with the service dept. The guys do a great job. Thanks...
WILL M. from Northwood Hyundai responded on 05/18/2018

Thank you for your business.

Mark


DP
Denice P.
Eureka, CA
2013 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Really efficient service.
If feels personal when I bring my car in for service. I ask for certain things to be done to my car and they are. Everyone is pretty friendly. I like Mark C. very much. He answers all my questions and treats me very professionally.
WILL M. from Northwood Hyundai responded on 05/17/2018

Thank you for your business and your survey.

Mark


Anonymous avatar
Verified Customer
Eureka, CA
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
service department
they were on time ans able to do an extra service that wasn't scheduled
WILL M. from Northwood Hyundai responded on 05/16/2018

Thank you for your survey.

Brent


Anonymous avatar
Verified Customer
Eureka, CA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Hyundai
friendly professional service.
WILL M. from Northwood Hyundai responded on 05/14/2018

Thank you for your survey.

Brent


JE
June E.
Eureka, CA
2015 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Great staff-great service
I always receive fast, friendly and fair service from Northwood. Won’t go anywhere else
WILL M. from Northwood Hyundai responded on 05/11/2018

Thank you for the survey.

Brent


Anonymous avatar
Verified Customer
Eureka, CA
2009 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
friendly staff - comfortable waiting room
Good job - nice to have a clean car - it did take a little longer than I thought it would but it was worth the wait.
WILL M. from Northwood Hyundai responded on 05/11/2018

Thank you for your survey.Brent


PP
Patricia P.
Eureka, CA
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Northwood , Eureka, CA
Always good and friendly service. Mark and Brent are great. Everyone knows their job and knowable and always respects their customers. Love my Hyundai.
WILL M. from Northwood Hyundai responded on 05/10/2018

Thank you for your survey.

Brent


JF
Janice F.
Ferndale, CA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
Fast and friendly service every time
The service was for 2 recalls and was supposed to take close to 2 hours but they finished the job in 30 minutes. Was very pleased as usual with everything.
WILL M. from Northwood Hyundai responded on 05/07/2018

Thank you for your survey.

Mark


Anonymous avatar
Verified Customer
Fortuna, CA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Finished job ahead of given time
Good customer service but the dealership is over an hour away from my house. Not optimal to use on a regular basis
WILL M. from Northwood Hyundai responded on 05/03/2018

Thank you for your survey.

Brent


JR
Jeffery R.
Eureka, CA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Quick and efficient
They made every effort to get my car in for repair even though they were very busy.
WILL M. from Northwood Hyundai responded on 04/27/2018

Thank you for your survey.

Brent


Anonymous avatar
Verified Customer
Eureka, CA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Excellent
My car is ready quickly, and I've never had any problems with the work that's been done.
Recently I had to wait almost fifteen minutes to get my car in because of chatty customers ahead of me.
I don't know what the service people might have done other than pointing out that "people are waiting" to
those who need to utter every thought they have.
WILL M. from Northwood Hyundai responded on 04/27/2018

Thank you for your survey.

Mark


RG
Robert G.
Eureka, CA
2012 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
nice people good service
fine quality work
WILL M. from Northwood Hyundai responded on 04/24/2018

Thank your for your business.

Mark


JB
Janette B.
Arcata, CA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018 Category: Service
Northwood Hyundai
Courtesy, enthusiasm, helpfulness. I’m very happy with Hyundai.
WILL M. from Northwood Hyundai responded on 04/23/2018

Thank you for your survey.

Mark


CK
Charles K.
Arcata, CA
2010 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
staff & mechanics
as always, excellent service
WILL M. from Northwood Hyundai responded on 04/06/2018

Thank you for your survey.

Brent


BC
Beverly C.
Rio Dell, CA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Courteous and knowledgeable staff
This is the first department for my car of any brand that is courteous and kind. Just another benefit of this delightful vehicle.
WILL M. from Northwood Hyundai responded on 04/06/2018

Thank you for your business.

Mark


LC
Loretta C.
Mckinleyville, CA
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Hyundai Fan
Best car for the money.....
WILL M. from Northwood Hyundai responded on 04/05/2018

Thank you for your business.

Mark


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