Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

229 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


DF
Donna F.
Fortuna, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Donna F
The employees are all so friendly, helpful & knowledgeable. I don’t feel like presured, more like family.
WILL M. from Northwood Hyundai responded on 12/10/2018

Thank you for your survey.

Brent


RF
Robert F.
Crescent City, CA
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
kind curtious and knowledgeable people.
fixed the problem thought they would have to keep car over night, a very welcome surprise.
WILL M. from Northwood Hyundai responded on 12/10/2018

Thank you for your survey.

Mark


DW
David W.
Mckinleyville, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
Usual timely complete service done in less than an hour.
WILL M. from Northwood Hyundai responded on 12/05/2018

Thank you for your survey.

Brent


Verified Customer
Hoopa, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Very fast and friendly
A wonderful experience. Thank you.
WILL M. from Northwood Hyundai responded on 12/04/2018

Thank you for your survey.

Brent


Verified Customer
Wildomar, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Brad was really good and they replaced my entire engine for free
they replaced my entire car engine for free because a manufacturer defect....wow...a new engine for free is fantastic, thank u guys, good work hyundai. even though they partly do stuff like this to avoid legal trouble still they could've just fought consumers to the bitter end, instead they replaced the engine, really good work
WILL M. from Northwood Hyundai responded on 11/20/2018

Thank you for your survey.

Brent


MG
Michael G.
Garberville, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
The friendship we have created with all the staff-from sales to service-is very special.
If you want to purchase a Hyundai vehicle, just go to Northwoods. They will get you want you want, give you the best price & then give you the best possible service for that vehicle.
WILL M. from Northwood Hyundai responded on 11/19/2018

Thank you for your business.

Mark


Verified Customer
Hydesville, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
!!!
They treat me like I'm a very important person when I go in to service my car.
WILL M. from Northwood Hyundai responded on 11/15/2018

Thank you for your survey.

Mark


JK
Jennifer K.
Eureka, CA
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Helpful, Friendly and Thorough
What more can you ask for?!?
WILL M. from Northwood Hyundai responded on 11/09/2018

Thank you for your business.

Brent


JF
Janice F.
Ferndale, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great friendly service
The staff is always friendly and helpful and its a pleasure to go there. Professional too.
WILL M. from Northwood Hyundai responded on 11/05/2018

Thank you for your business.

Mark


Verified Customer
Ferndale, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Normal service department.
Will be returning for scheduling service.
WILL M. from Northwood Hyundai responded on 10/26/2018

Thank you for you survey.

Mark


GW
Genevieve W.
Eureka, CA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Consistently Professional
I would take my car here even if it wasn't my dealership. Everyone is courteous and professional, helpful and competent.
WILL M. from Northwood Hyundai responded on 10/26/2018

Thank you for your survey.

Mark


Verified Customer
Crescent City, CA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Fast courteous
We got very timely and courteous service. Could not ask for a better experience.
WILL M. from Northwood Hyundai responded on 10/24/2018

Thank you for your survey.

Mark


SH
Susan/Mary H.
Arcata, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great Service
Excellent
WILL M. from Northwood Hyundai responded on 10/22/2018

THANK YOU FOR YOUR SURVEY.

MARK


JE
June E.
Eureka, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great place for service
I am always treated fairly and respectfully at Northwood. I’ll never go anywhere else.
WILL M. from Northwood Hyundai responded on 10/19/2018

Thank you for your survey.

Mark


Verified Customer
Eureka, CA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
They treat you right.
My past experience with car dealers has been pretty negative. North woods stands out for their honesty and their customer service. Whether you are buying a car or getting one serviced, they will impress you.
WILL M. from Northwood Hyundai responded on 10/12/2018

Thank you for your survey.

Brent


NW
Nicole W.
Eureka, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Sonata Maintenance day!
Great service ...as always!
WILL M. from Northwood Hyundai responded on 10/08/2018

Thank you for your survey.

Brent


BR
Bonnie R.
Redcrest, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
clean and friendly
They always take care of our car and any recalls that have been alerted too.
WILL M. from Northwood Hyundai responded on 09/27/2018

Thank you for your survey.

Mark


RW
Robert W.
Blue Lake, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Repair & Maintenence
Excellent people, excellent service.
WILL M. from Northwood Hyundai responded on 09/19/2018

Thank you for your survey.

Mark


CA
Clifton A.
Redway, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service experience
Timely, courteous staff, and comfortable waiting room.
Jessica J. from Northwood Hyundai responded on 09/14/2018

Thank you for your survey.

Brent


Verified Customer
Eureka, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Friendly
As stated previously
WILL M. from Northwood Hyundai responded on 09/13/2018

Thank you for your survey.

Mark


Displaying Review 1 - 20 of 229 in total