Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

217 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


SH
Susan/Mary H.
Arcata, CA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great Service
Excellent

JE
June E.
Eureka, CA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great place for service
I am always treated fairly and respectfully at Northwood. I’ll never go anywhere else.
WILL M. from Northwood Hyundai responded on 10/19/2018

Thank you for your survey.

Mark


Verified Customer
Eureka, CA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
They treat you right.
My past experience with car dealers has been pretty negative. North woods stands out for their honesty and their customer service. Whether you are buying a car or getting one serviced, they will impress you.
WILL M. from Northwood Hyundai responded on 10/12/2018

Thank you for your survey.

Brent


NW
Nicole W.
Eureka, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Sonata Maintenance day!
Great service ...as always!
WILL M. from Northwood Hyundai responded on 10/08/2018

Thank you for your survey.

Brent


BR
Bonnie R.
Redcrest, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
clean and friendly
They always take care of our car and any recalls that have been alerted too.
WILL M. from Northwood Hyundai responded on 09/27/2018

Thank you for your survey.

Mark


RW
Robert W.
Blue Lake, CA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Repair & Maintenence
Excellent people, excellent service.
WILL M. from Northwood Hyundai responded on 09/19/2018

Thank you for your survey.

Mark


CA
Clifton A.
Redway, CA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service experience
Timely, courteous staff, and comfortable waiting room.
Jessica J. from Northwood Hyundai responded on 09/14/2018

Thank you for your survey.

Brent


Verified Customer
Eureka, CA
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Friendly
As stated previously
WILL M. from Northwood Hyundai responded on 09/13/2018

Thank you for your survey.

Mark


PP
Patricia P.
Eureka, CA
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Great service
Thanks to all the guys at Northwood for my services you provide. Mark, Brent, and Will in service department. Always courteous and friendly. . Mark Dias always is courtesy and available if needed and helpful.
Great team at Northwood.
Thanks again for all you do
Sincerely.
Pat Petrusha
WILL M. from Northwood Hyundai responded on 09/10/2018

Thank you for your survey.

Mark


CB
Clarence B.
Eureka, CA
2008 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
easy to get to
service is always done on time.
WILL M. from Northwood Hyundai responded on 09/07/2018

Thank you for your survey, what can we do better?

Mark


PD
Phillip D.
Fortuna, CA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great communication and professional service
Northwood Hyundai is always prompt and courteous. They go above and beyond to service the customers and our vehicles.
WILL M. from Northwood Hyundai responded on 08/20/2018

Thank you for your survey.

Brent


RG
Robert G.
Eureka, CA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
great people and servise
good
Jessica J. from Northwood Hyundai responded on 08/07/2018

Thank you for your survey. 

Brent


SS
Shelly S.
Eureka, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Friendly
The service department is always friendly and make sure your vehicle is ready in a timely fashion.
Jessica J. from Northwood Hyundai responded on 08/03/2018

Thank you for your survey.

Mark


JO
Julia O.
Eureka, CA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Super good service!
My car was serviced quickly, friendly staff, and they washed it!
Jessica J. from Northwood Hyundai responded on 08/02/2018

Thank you for your survey.

Mark


Verified Customer
Mckinleyville, CA
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Service dept is awesome!
The guys make sure I know what my car needs and all at reasonable prices.
WILL M. from Northwood Hyundai responded on 07/27/2018

Thank your for your survey.

Mark


Verified Customer
Fortuna, CA
2007 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Customer service
Great people!
WILL M. from Northwood Hyundai responded on 07/25/2018

Thank you for your survey.

Mark


LH
Larry H.
Eureka, CA
2002 Hyundai Xg350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Northwood Hyundai
All personnel were courteous, pleasant and helpful. Keep up what you are doing. Always a pleasant experience having my car serviced at Northwood Hyundai.
WILL M. from Northwood Hyundai responded on 07/23/2018

Thank you for your survey.

Brent


BC
Burrill C.
Eureka, CA
2013 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Dealership
Have been a long time customer. Usually I’m very satisfied. But they are of no help to me with the current repair issue.
WILL M. from Northwood Hyundai responded on 07/20/2018

Thank you for your survey.

Brent


JF
Janice F.
Ferndale, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
excellent service
Had oil changed and tires rotated and mentioned the floor mats were falling apart and it was under warranty so they will be replaced. Always satisfied with the service
WILL M. from Northwood Hyundai responded on 07/06/2018

Thank you for your business.

Mark


AG
Albert G.
Mckinleyville, CA
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
30K Maintenance
pleasant and efficient
WILL M. from Northwood Hyundai responded on 07/05/2018

Thank you for your survey.


Displaying Review 1 - 20 of 217 in total