Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

207 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


PD
Phillip D.
Fortuna, CA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great communication and professional service
Northwood Hyundai is always prompt and courteous. They go above and beyond to service the customers and our vehicles.

RG
Robert G.
Eureka, CA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
great people and servise
good
Jessica J. from Northwood Hyundai responded on 08/07/2018

Thank you for your survey. 

Brent


SS
Shelly S.
Eureka, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Friendly
The service department is always friendly and make sure your vehicle is ready in a timely fashion.
Jessica J. from Northwood Hyundai responded on 08/03/2018

Thank you for your survey.

Mark


JO
Julia O.
Eureka, CA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Super good service!
My car was serviced quickly, friendly staff, and they washed it!
Jessica J. from Northwood Hyundai responded on 08/02/2018

Thank you for your survey.

Mark


Verified Customer
Mckinleyville, CA
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Service dept is awesome!
The guys make sure I know what my car needs and all at reasonable prices.
WILL M. from Northwood Hyundai responded on 07/27/2018

Thank your for your survey.

Mark


Verified Customer
Fortuna, CA
2007 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Customer service
Great people!
WILL M. from Northwood Hyundai responded on 07/25/2018

Thank you for your survey.

Mark


LH
Larry H.
Eureka, CA
2002 Hyundai Xg350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Northwood Hyundai
All personnel were courteous, pleasant and helpful. Keep up what you are doing. Always a pleasant experience having my car serviced at Northwood Hyundai.
WILL M. from Northwood Hyundai responded on 07/23/2018

Thank you for your survey.

Brent


BC
Burrill C.
Eureka, CA
2013 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Dealership
Have been a long time customer. Usually I’m very satisfied. But they are of no help to me with the current repair issue.
WILL M. from Northwood Hyundai responded on 07/20/2018

Thank you for your survey.

Brent


JF
Janice F.
Ferndale, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
excellent service
Had oil changed and tires rotated and mentioned the floor mats were falling apart and it was under warranty so they will be replaced. Always satisfied with the service
WILL M. from Northwood Hyundai responded on 07/06/2018

Thank you for your business.

Mark


AG
Albert G.
Mckinleyville, CA
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
30K Maintenance
pleasant and efficient
WILL M. from Northwood Hyundai responded on 07/05/2018

Thank you for your survey.


DF
Donna F.
Fortuna, CA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Friendly service
Timely & efficient, friendly service personnel
WILL M. from Northwood Hyundai responded on 07/05/2018

Thank you for your survey.

Mark


GW
Genevieve W.
Eureka, CA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Always Amazing
The service crew, especially, make this the only place I will take my car
WILL M. from Northwood Hyundai responded on 07/05/2018

Thank you for your business.

Mark


JG
Jennifer G.
American Falls, ID
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great Clean and frendly
Clean facility good coffee free wi-fi. Access to the tv. Clean restroom. My car was done in a timely manner. Job well done. Thanks
WILL M. from Northwood Hyundai responded on 07/02/2018

Thank you for your business.

Brent


Verified Customer
Redcrest, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
clean and friendly
We have always had a good experience with the service at Northwood. They are always friendly and efficient.
WILL M. from Northwood Hyundai responded on 06/28/2018

Thank you for your business.

Mark


PR
Paul R.
Arcata, CA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
northwood
always friendly and promt....great work
WILL M. from Northwood Hyundai responded on 06/27/2018

Thank you for your business.

Brent


BS
Brian S.
Hoopa, CA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Northwood is second to none
I've buying cars and having them serviced at Northwood for more than 15 years and they always have done right by me and my family. The service department is friendly and accommodating and they know me by name. I enjoy doing business where the employees are invested in their customers.
WILL M. from Northwood Hyundai responded on 06/26/2018

Thank you for your business and your survey.

Brent


DB
Douglas B.
Eureka, CA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Quality Service
Fast, quality service and a friendly staff cannot be beat. I am in and out fast and I got a free car wash!
WILL M. from Northwood Hyundai responded on 06/20/2018

Thank you for your survey.

Brent


Verified Customer
Mckinleyville, CA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great
Efficient, Knowledgeable and always Friendly
WILL M. from Northwood Hyundai responded on 06/14/2018

Thank you for your business.

Mark


JB
Julianne B.
Miranda, CA
2015 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Friendly and familiar faces
I would recommend this dealer they are friendly and very thorough
WILL M. from Northwood Hyundai responded on 06/13/2018

Thank you for your survey.

Mark


DH
Don H.
Crescent City, CA
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
quick and easy
quick and easy
WILL M. from Northwood Hyundai responded on 05/23/2018

Thank you for your survey.

Brent


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