Thank you so much, Kathy! We really appreciate you!! And it's easy to be nice when we have such a nice customer. :) Thanks again!
Hi Lee. I'm so sorry that you've had this issue. Unfortunately with intermittent issues like yours, we can't pinpoint the problem, because when the car was here, everything was working. We did our best to get the car to re-create the problem, but it didn't co-operate. So at that point, it's a best guess situation. And we apparently didn't guess correctly. I'm sorry if that was not communicated clearly to you. If the car is not running at this point, we'll pay to have it towed here and be able to diagnose the problem. Intermittent issues are the worst, for our customers and for us. As you have been coming here for 15 years, and we've made you happy up until this point, I believe you know that our technicians are qualified and we strive to keep our customers happy. We're only human, but we'll do our best to make it right. Again, I'm sorry for your trouble.
Thank you so much Jessica! It's so nice to hear when we've done something right and we truly appreciate you taking the time to let us know! Thanks again!!
Thank you so much, Sandy! We appreciate your business and the time you took to give us a great review! We look forward to seeing you again in the future! Thanks again!!
Thank you so much for the great review! We're so glad you're happy with our service and look forward to seeing you in the future! Thanks again!
Thank you so much Chris! We truly appreciate your business and your friendship! (32 years - WOW!!)
Thank you so much, Kathy! We truly appreciate your friendship and business!
I could HEAR the metal scraping on metal. So I bought new brake pads
at Wolfgangs VW parts shop and brought them to Metric for install.
They put them in but discovered the rotors had deep grooves. I asked
if they could smooth them down somehow, and they did with a lathe.
Result: safer rotors and working breaks. Cost for labor: 150.
Thank you Metric Motors!
You're so very welcome! I'm glad we could get you back on the road safely. Thank you for taking the time to give us a great review!
Thank you so much, Michael! We're so glad we could help you. Welcome to the family!! :)
Wow! Thank you for that amazing review - and we're so glad we could help you out and get you back underway! Hope you have a great Christmas and an amazing New Year! Thanks again!
Thank you so much, Hal! It was great to see you! Hope you have a Merry Christmas and a New year filled with joy! We all appreciate you so much! Thanks again!
That's great news! Thank you for coming in and we hope to see you in the new year! Merry Christmas!
That's very sweet - and you are definitely considered family to us as well! Much love to you and Happy Thanksgiving!
I'm so glad we could help you out! Thank you for taking the time to review us! We really appreciate it!
Thank you, Kathy! We really appreciate you taking the time to give us such a glowing review! We're glad we could help and hope to see you next time! Thanks again!
Thank you so much, Patty! We appreciate your business and hope everything is well with your car. See you next time!
Thank you Paula! It was great to see you and we're very happy to help you with your car anytime you need us!
Hi Jake! I thought I had already responded to this, but my program says I didn't. Lol But I wanted to make sure that I had thanked you for taking the time to give us such an amazing review! We're so glad you're pleased with the work we did and we hope it provides you peace of mind. We'll be glad to help you with any automotive needs you may have in the future! Thanks again!!
Thank you so much, Vicki! We really appreciate you and hope to see you again in the future!
Thank you so much for your kind words and your time! We truly value your business and friendship and will hopefully be here for the next 20 years!