Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

224 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review 9 months ago

Reviews


Verified Customer
Huron, OH
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Fast, friendly service
Fast, friendly service

Verified Customer
Norwalk, OH
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
great service
great service with honesty

GM
Grace M.
Sandusky, OH
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Personnell is your greatest attribute.
Kind, considerate, professional. Overall the best!

PC
Patricia C.
Norwalk, OH
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
the best
the employees at this location are the friendliest and most efficient
Jan S., Service Manager from Norwalk Hyundai responded on 12/20/2017

Thank you Patricia. We appreciate your business!! Merry Christmas!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

JA
Janet A.
Huron, OH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017 Category: Service
Great dealership!
My third Hyundai. Wouldn't buy anything else! Love this dealership and their service department.
Jan S., Service Manager from Norwalk Hyundai responded on 12/18/2017

Thank you Janet for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

MC
Marcia C.
Vermilion, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
The people
Thanks
Jan S., Service Manager from Norwalk Hyundai responded on 12/18/2017

Thank you Marcia.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

DE
Donald E.
Monroeville, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Service day
Everyone is very nice in the service department it makes it painless
Jan S., Service Manager from Norwalk Hyundai responded on 12/15/2017

Thank you Don. We appreciate your business!!
Have a Merry Christmas

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

CA
Carol A.
Bellevue, OH
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Friendly people
Great service
Jan S., Service Manager from Norwalk Hyundai responded on 12/12/2017

Thank you Carol.  We appreciate you business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

EH
Eileen H.
Lakeside Marblehead, OH
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
service
It was great
Jan S., Service Manager from Norwalk Hyundai responded on 12/12/2017

Thank you Eileen for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

NH
Nancy H.
Norwalk, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017 Category: Service
Oil Change
Service was quick and they did a good job.
Jan S., Service Manager from Norwalk Hyundai responded on 12/11/2017

Thank you Nancy.
We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

DH
Donald H.
Chantilly, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2017 Category: Service
Hagan
The people care
Jan S., Service Manager from Norwalk Hyundai responded on 12/04/2017

Thank you Don for taking the time to let us know how we are doing. We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

Verified Customer
Norwalk, OH
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017 Category: Service
Oil change. Winter check
As always, excellent service. Staff is very nice, knowledgeable of all services. I have always gone there since I bought my car there, wouldn't take it anywhere else.
Jan S., Service Manager from Norwalk Hyundai responded on 12/04/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

JS
James S.
Sandusky, OH
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Best service for my make and model of car.
Job well done......
Jan S., Service Manager from Norwalk Hyundai responded on 11/28/2017

Thank you Jim for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

PM
Pamela M.
Norwalk, OH
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
professional services
Very satisfied customer
Jan S., Service Manager from Norwalk Hyundai responded on 11/22/2017

Thank you Pam.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

VR
Victoria R.
Sandusky, OH
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017 Category: Service
Victoria R.
Jan and Amy from service dept make this place great!
Jan S., Service Manager from Norwalk Hyundai responded on 11/20/2017

Thank you Vicki.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

Verified Customer
Lakeside Marblehead, OH
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017 Category: Service
Friendly , no wait time
Great
Jan S., Service Manager from Norwalk Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we are doing.  We appreciate your business!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

MK
MATTHEW K.
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Always good service
Every time I ha e had work done to my vehicle here it’s always done right
Jan S., Service Manager from Norwalk Hyundai responded on 11/16/2017

Thank you Matt.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

ER
Ellen R.
Sandusky, OH
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Very professional
Always a great experience
Jan S., Service Manager from Norwalk Hyundai responded on 11/15/2017

Thank you Ellen.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

PA
Pamela A.
Clyde, OH
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Great service and great people!
Five star!
Jan S., Service Manager from Norwalk Hyundai responded on 11/13/2017

Thank you Pam.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com

MK
Margie K.
Greenwich, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
timely,quality work,friendly,
shure wish you detailed cars
Jan S., Service Manager from Norwalk Hyundai responded on 11/07/2017

Thank you Margie for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com