ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Tom V. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy and friendly"
Great friendly staff who took care of me.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 11:54 AM
Jan S., Service Manager at Norwalk Hyundai responded on 10/23/2017

Thank you Tom for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Daniel F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good Service experience"
The Service department experience was excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 11:15 AM
Jan S., Service Manager at Norwalk Hyundai responded on 10/16/2017

Thank you Daniel for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Delores W. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very polite"
Good service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/05/2017 03:23 PM
Jan S., Service Manager at Norwalk Hyundai responded on 10/06/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Richard B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty and quality "
Honesty and quality
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 10/04/2017 11:32 AM
Jan S., Service Manager at Norwalk Hyundai responded on 10/05/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Dana S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jan and Amy "
They are always upbeat and informative.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/03/2017 06:40 AM
Jan S., Service Manager at Norwalk Hyundai responded on 10/03/2017

Thank you Dana for taking the time to let us know how your service was.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Julie G. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to schedule, timely"
Great
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/28/2017 06:02 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/29/2017

Thank you Julie for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Ward F. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your service dept."
yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/28/2017 08:55 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/28/2017

Thank You Ward for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Gary Z. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service review"
very good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/25/2017 03:12 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/25/2017

Thank you Gary for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Christopher W. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"..."
...
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/24/2017 05:28 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/25/2017

Thank you Christopher for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Theodore W. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees and service"
Great service and polite employees.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 11:20 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/18/2017

Thank you for letting us know about your service experience.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Patricia F. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and recall. Fast and friendly people."
Fast and friendly people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 06:42 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/17/2017

Thank you for taking time yo let  us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Jeffrey R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my car"
Good job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 01:03 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/15/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Judith L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly people and atmosphere"
Maintenance was done in a timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 01:02 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/15/2017

Thank you Judith for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Donald S. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and accurate"
Nice place, nice people but need something to do while you waiting. Coffee Donuts Bagels internet would be welcome.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 05:01 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/12/2017

Thank you Don for letting us know how your service experience was.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Michelle J. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's great to find a business that is staffed with polite people who do what they say........."
both thumbs up as of this date!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/09/2017 05:27 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/10/2017

Thank you for letting us know how we are doing.   We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 09/07/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"I was not in for service"
Your request for a review does not match date.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/07/2017 07:18 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/07/2017

I have looked into this and found it was the 23 of August.  Sorry for the mistake.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
James M. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The maintenance staff and use of rental car."
I would highly recommend Norwalk HYUNDAI
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 01:43 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/05/2017

Thank you James for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/04/2017 04:59 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/05/2017

Thank you for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Bonnie K. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Fast and painless.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/26/2017 07:42 AM
Jan S., Service Manager at Norwalk Hyundai responded on 08/27/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
DONALD E. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, very efficient "
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/24/2017 04:53 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/25/2017

Thank you Don for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
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