ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review 26 days ago
Verified Customer on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service"
Fast, friendly service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 12/26/2017 10:35 AM
Verified Customer on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service with honesty
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/18/2017
Service Type: Repair
Review Created: 12/22/2017 06:27 AM
Grace M. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnell is your greatest attribute."
Kind, considerate, professional. Overall the best!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Repair
Review Created: 12/21/2017 10:45 PM
Patricia C. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best"
the employees at this location are the friendliest and most efficient
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/20/2017 05:38 AM
Jan S., Service Manager at Norwalk Hyundai responded on 12/20/2017

Thank you Patricia. We appreciate your business!! Merry Christmas!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Janet A. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership!"
My third Hyundai. Wouldn't buy anything else! Love this dealership and their service department.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/16/2017 06:19 AM
Jan S., Service Manager at Norwalk Hyundai responded on 12/18/2017

Thank you Janet for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Marcia C. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Thanks
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/15/2017 01:24 PM
Jan S., Service Manager at Norwalk Hyundai responded on 12/18/2017

Thank you Marcia.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Donald E. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service day "
Everyone is very nice in the service department it makes it painless
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 06:27 PM
Jan S., Service Manager at Norwalk Hyundai responded on 12/15/2017

Thank you Don. We appreciate your business!!
Have a Merry Christmas

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Carol A. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Great service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 05:03 PM
Jan S., Service Manager at Norwalk Hyundai responded on 12/12/2017

Thank you Carol.  We appreciate you business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Eileen H. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
It was great
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 02:40 PM
Jan S., Service Manager at Norwalk Hyundai responded on 12/12/2017

Thank you Eileen for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Nancy H. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Service was quick and they did a good job.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/09/2017 05:33 AM
Jan S., Service Manager at Norwalk Hyundai responded on 12/11/2017

Thank you Nancy.
We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Donald H. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hagan"
The people care
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/03/2017 03:54 PM
Jan S., Service Manager at Norwalk Hyundai responded on 12/04/2017

Thank you Don for taking the time to let us know how we are doing. We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change. Winter check "
As always, excellent service. Staff is very nice, knowledgeable of all services. I have always gone there since I bought my car there, wouldn't take it anywhere else.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/02/2017 07:31 AM
Jan S., Service Manager at Norwalk Hyundai responded on 12/04/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
James S. on 11/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Best service for my make and model of car."
Job well done......
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/27/2017 04:38 PM
Jan S., Service Manager at Norwalk Hyundai responded on 11/28/2017

Thank you Jim for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Pamela M. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"professional services"
Very satisfied customer
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:48 AM
Jan S., Service Manager at Norwalk Hyundai responded on 11/22/2017

Thank you Pam.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Victoria R. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Victoria R."
Jan and Amy from service dept make this place great!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:32 PM
Jan S., Service Manager at Norwalk Hyundai responded on 11/20/2017

Thank you Vicki.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly , no wait time"
Great
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 06:48 AM
Jan S., Service Manager at Norwalk Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we are doing.  We appreciate your business!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
MATTHEW K. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good service "
Every time I ha e had work done to my vehicle here it’s always done right
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:18 PM
Jan S., Service Manager at Norwalk Hyundai responded on 11/16/2017

Thank you Matt.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Ellen R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional "
Always a great experience
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 05:35 PM
Jan S., Service Manager at Norwalk Hyundai responded on 11/15/2017

Thank you Ellen.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Pamela A. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and great people!"
Five star!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:44 AM
Jan S., Service Manager at Norwalk Hyundai responded on 11/13/2017

Thank you Pam.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Margie K. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timely,quality work,friendly,"
shure wish you detailed cars
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/06/2017 02:27 PM
Jan S., Service Manager at Norwalk Hyundai responded on 11/07/2017

Thank you Margie for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
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