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Old Saybrook Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(680 Reviews)
72
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Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
10
Total ReScores™
4.8
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Thank you for visiting the SureCritic Review page for Old Saybrook Hyundai. Stop by and let us take care of your Hyundai vehicle. Thank you for visiting the SureCritic Review page for Old Saybrook Hyundai. Stop by and let us take care of your Hyundai vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(860) 577-6030
Closed
Business Hours

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
235 Middlesex Turnpike Old Saybrook, CT 06475
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(680 Reviews)
Write a Review
Recent Reviews
BP
gravatar
Brian P.
Guilford, CT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Old Saybrook Hyundai NEVER disappoints / ALWAYS EXCEEDS EXPECTATIONS!!!
I brought my Sonata in Monday morning, 3/11 to have the front left tire inspected, which was continually losing air. In addition to learning that it wasn't repairable, I was informed that the tread was dangerously low on all four tires, and that they all needed to be replaced. Many if not most people would be upset at learning this - however and based on my experiences to date, I trust the folks at Old Saybrook Hyundai implicitly.

Better yet, they gave me a brand new loaner for the day... what dealership does that just for new tires?! I could not have been happier and more impressed.

If you've had disappointing experiences with auto dealers, you owe it to yourself to completely re-learn what auto maintenance can and should be by visiting this one-in-a-million dealership!!
Recommended
Lydia G. from Old Saybrook Hyundai responded on 03/14/2019 05:20 AM

Brian, we are so humbled by your wonderful review! Thank you ever so much for sharing your experience with us, we will always be there to help when you need us!

Best Regards,

Lydia Galford

BDC Manager
Old Saybrook Hyundai
860-577-6030
lydiagalford@lorensen.com

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