Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

609 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 9 days ago

Reviews


LR
LOUIE R.
Montclair, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
I was in a bad spot
First off I want to thank nate for reparing my son in laws car so fast for me , he just started a new job and thay are less than a month from having there first child (& my first grand child) I explained the situation got the car to them by 12 noon . by 10:30 Am the next day it was done ! And I can't thank them enough . its customer service like this that earns a customer for life.

TC
Tyler C.
Upland, CA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Tyler said he had no issues with this business.
This review was collected via phone interview by Customer Research Inc.

IF
IREEN F.
Montclair, CA
Oldsmobile Cutlass Supreme
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Orr Automotive
I am very pleased with the good service you provided to me. I'm happy that you checked my battery and saw that it needed to be replaced and also the alternator. I can drive with peace of mind knowing I wont get stranded with a dead battery or an alternator that stopped working.

Than you so much for such good and friendly service.
Irene

GS
GINA S.
Rancho Cucamonga, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
great as always
Nate has been taking care of me for years. I will take my car no where else. I trust him completely, he has never tried to sell me anything I don't need like so many other places do.

DG
Daniel G.
Rancho Cucamonga, CA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Daniel said that everything went just fine at this business.
This review was collected via phone interview by Customer Research Inc.

RV
Richard V.
Rancho Cucamonga, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Richard said they gave him very good customer service. They were honest and up front. Their voice mail was full so he could not leave a message.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Claremont, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Dave said the staff did a good job at the business.
This review was collected via phone interview by Customer Research Inc.

KJ
KEVIN OR JENE J.
Pomona, CA
Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018
Customer service
I appreciate the professionalism of all the mechanics especially Jim at the front desk. No He is very knowledgeable and polite. Never in a hurry.

RP
Randy P.
Claremont, CA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Randy said they haven't gotten back to her about a problem with her vehicle so she would very much appreciate if they did so. . She said other than their weak call back game she loves them.
This review was collected via phone interview by Customer Research Inc.

RT
Rob T.
Claremont, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Rob said the staff did a great job. They are honest. They did everything that was asked. The price he paid was lower than the estimate he was given.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Claremont, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Mark said the staff at this business is very consistent and very professional. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jasmine J.
Montclair, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jasmine said the employees were fast and gave her true information.
This review was collected via phone interview by Customer Research Inc.

AC
ARTURO C.
Pomona, CA
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Great customer service
Had to take my car in for a warranty repair and Nate took care of cutting through all of nonsense with the warranty company. The staff is friendly and they did a thorough job on my Mercedes to make sure any and all issues were addressed. Thank you again for everything! My car is running great!

MC
Manuel C.
Pomona, CA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Manuel said the business always provides good service that is reliable and consistent. They keep him up to date.
This review was collected via phone interview by Customer Research Inc.

RR
Rich R.
Gilbert, AZ
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Very prompt and professional
Orr automotive did a great job getting the A/C fixed in my van. They were very fast and the job was very well done.
I won't take my car anywhere else.

JC
Joanna C.
Montclair, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joanna said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Claremont, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Another good job
Just a flat tire repair, but done quickly and efficiently. Thanks again for keeping me rolling.

JI
Jenn I.
Claremont, CA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Jenn said every time she goes to this business they are prompt and keep her appointment time. They get her out in a reasonable amount of time and the staff are really nice people.
This review was collected via phone interview by Customer Research Inc.

GG
Gabriel G.
Chino, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Gabriel said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Rancho Cucamonga, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Tim. He like their integrity and they were honest. The price was good and they do good work.
This review was collected via phone interview by Customer Research Inc.