Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

593 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


RR
Rich R.
Gilbert, AZ
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Very prompt and professional
Orr automotive did a great job getting the A/C fixed in my van. They were very fast and the job was very well done.
I won't take my car anywhere else.

JC
Joanna C.
Montclair, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joanna said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GG
Gabriel G.
Chino, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Gabriel said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Rancho Cucamonga, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Tim. He like their integrity and they were honest. The price was good and they do good work.
This review was collected via phone interview by Customer Research Inc.

SS
Sokthina S.
Adelanto, CA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Sokthina said the employees took care of her right away. She was pleased with the performance and the customer service. She will be going back in the future.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Ontario, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Susan said the staff are efficient, prompt, timely and they stay within the guidelines they are given.
This review was collected via phone interview by Customer Research Inc.

MB
Martha B.
Claremont, CA
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Martha said she received excellent service. She's very happy.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Rancho Cucamonga, CA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
George said the business is very professional, clean and reliable.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Pomona, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Mike said the staff did what they said they would do. They gave him a ride to and from home. They were timely, he did not have to wait long. They were also friendly. Other than the price not being the cheapest he loved every part of the service.
This review was collected via phone interview by Customer Research Inc.

JS
Jeremy S.
Claremont, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Jeremy said his lights were still on after the service, but the staff seem to run a stand up business.
This review was collected via phone interview by Customer Research Inc.

TG
Tiffany G.
Pomona, CA
Buick Enclave
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Tiffany said the staff were nice, helpful, and provided good service.
This review was collected via phone interview by Customer Research Inc.

RH
Rosemarie H.
Ontario, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Rosemarie said the staff took care of her quickly and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SR
Sam R.
Upland, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Sam said this business provided good service and he appreciated the people he talked with. He told them what his needs were and they were more than gracious with getting them done.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Montclair, CA
Subaru Forester (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Mark said he had a good experience. He was just there a little longer.
This review was collected via phone interview by Customer Research Inc.

PB
Priscilla B.
Chino, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Priscilla said the business was honest and forthcoming with information, even though she did not receive service at the time of her visit.
This review was collected via phone interview by Customer Research Inc.

SM
Shane M.
Montclair, CA
Kia Forte
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Shane said the service was more expensive than he thought it would be.
This review was collected via phone interview by Customer Research Inc.

RO
Ralph O.
La Verne, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ralph and said this business fixed a lot of things on his vehicle in three weeks.
This review was collected via phone interview by Customer Research Inc.

IF
Irene F.
Montclair, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Orr Automotive
I was a first time customer and had a very good experience. I was taken care of in a friendly and business like manner from beginning to end. My car was fixed and I was very satisfied with Orr Automotive. I will be a returning customer. Thank you Chris, for seeing to my car getting fixed.

KJ
KEVIN OR JENE J.
Pomona, CA
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Honest trustworthy reliable
I thought that honest mechanics were a thing of the past. I am glad ORR automotive priced us wrong. I got a car from Carmax that started to have transmission issues. ORR automotive fixed it and it runs
bettet than ever !

JK
Jim K.
Claremont, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Jen. She said this business was reliable. She trusted them.
This review was collected via phone interview by Customer Research Inc.