ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago
Miles G. on 11/15/2017
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Miles said the employees were helpful. They were accommodating with his schedule.
Vehicle: Scion xA
Category: Service
Service Date: 10/24/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth W. on 11/13/2017
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Elizabeth said the service at this business was quick. The staff were honest and they gave her a free ride home while her vehicle was being serviced.
Vehicle: Lexus RX 350
Category: Service
Service Date: 10/10/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Jim K. on 11/13/2017
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Spoke with Jim's wife. She said she has been going to the business for years because they are trust worthy and their personnel are nice.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/10/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Gene P. on 11/13/2017
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Spoke with Kate. She said the facility was great. They were able to get her in the same day and they had the vehicle ready in 24 hours. They were very communicative, friendly, and the price was what they told her it would be.
Vehicle: Toyota Prius
Category: Service
Service Date: 11/03/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
JOSHUA B. on 11/11/2017
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"Brake and drive Axel replacement"
They don't sell u anything u don't need
Vehicle: Chevrolet Cruze
Service Date: 11/09/2017
Review Created: 11/11/2017 07:34 AM
Shane M. on 11/11/2017
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Shane said this business was up-front and honest about his service and they always double check their work.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/20/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Hong L. on 11/11/2017
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Hong said the employees were really nice. They provided good work.
Vehicle: Lexus LS 430
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the facility provided honest service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Zach P. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Zach said overall the staff was very helpful and considerate of his needs. It took longer than expected. There was some tension between the office guys which ended up slowing down the operation.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Remington C. on 10/16/2017
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Remington said the staff at this business are very friendly. They provided pretty good service at the last minute.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Ricky M. on 10/12/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ricky said the staff made him feel like a burden. He stated he felt uncomfortable at this business.
Vehicle: Chrysler
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
ALLAN R. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Orr Automotive goes the extra mile in providing services!"
Orr Automotive takes personal attention in providing customer service in ensuring your car is prepared to your satisfaction!
Vehicle: Porsche Cayman
Service Date: 09/26/2017
Review Created: 10/09/2017 08:21 AM
Larry F. on 10/05/2017
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"Tottaly committed to serve the needs of the customer. "
Skilled employees, clean shop with good equipment. They take time to explain problems.
Vehicle: Dodge Pickup
Service Date: 10/03/2017
Review Created: 10/05/2017 10:29 AM
Rob T. on 09/29/2017
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Rob said the business was great. The staff is honest and they did a good job.
Vehicle: Volkswagen Beetle Coupe
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Katie C. on 09/14/2017
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Katie said this business helped her a lot. They listened to her story and they believed her. They did their best to help her make the best decision for her vehicle. They informed her without being condescending.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Nathan T. at Orr Automotive responded on 09/22/2017

We are glad we could be informative for you, Katie. Thanks for the great review!

ANTHONY D. on 09/12/2017
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"Great service "
Couldn't be happier
Vehicle: Toyota Corolla
Service Date: 09/08/2017
Review Created: 09/12/2017 09:01 AM
Nathan T. at Orr Automotive responded on 09/22/2017

Good to hear, Anthony! Thanks for reviewing us!

MARIO D. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change plus+++"
Went in for an oil change. A review of the car was conducted, and several maintenance related work was recommended. This was presented in a matter-of-fact, no pressure manner. I approved of the changes and work was performed in a timely manner. This was either the most expensive oil-change or a very thorough examination of my car with the intention of making it run better and longer. I believe it was latter. Overall, very satisfied with the work and service.
Vehicle: Mazda Mazda3
Service Date: 09/05/2017
Review Created: 09/07/2017 11:11 AM
Nathan T. at Orr Automotive responded on 09/22/2017

Glad to hear we could help you out and take care of the vehicle! Thanks for your business, Mario!

Henoch P. on 09/07/2017
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Henoch said this business provided excellent service. They treated him very respectfully and they did not try to sell him anything he didn't need. They offered tips on how to take care of his vehicle as well. He appreciated all of the hard work they did.
Vehicle: Honda Accord Wgn
Category: Service
Service Date: 09/01/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Nathan T. at Orr Automotive responded on 09/22/2017

Thank you for letting us take care of your vehicle, Henoch!

BOB AND ANELISE S. on 08/31/2017
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"new job"
Good job, well done.
Vehicle: Toyota Corolla
Service Date: 08/30/2017
Review Created: 08/31/2017 09:17 PM
Nathan T. at Orr Automotive responded on 09/22/2017

Thank you for the 5-star review Bob and Anelise!

Mark R. on 08/31/2017
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Mark said this business is professional. They have a quick turnaround and they offer fair pricing each time he goes there.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 08/15/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Nathan T. at Orr Automotive responded on 09/22/2017

We are glad we could be of service to you, Mark!

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