Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

581 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


SR
Sam R.
Upland, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Sam said this business provided good service and he appreciated the people he talked with. He told them what his needs were and they were more than gracious with getting them done.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Montclair, CA
Subaru Forester (Natl)
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Mark said he had a good experience. He was just there a little longer.
This review was collected via phone interview by Customer Research Inc.

PB
Priscilla B.
Chino, CA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Priscilla said the business was honest and forthcoming with information, even though she did not receive service at the time of her visit.
This review was collected via phone interview by Customer Research Inc.

SM
Shane M.
Montclair, CA
Kia Forte
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Shane said the service was more expensive than he thought it would be.
This review was collected via phone interview by Customer Research Inc.

RO
Ralph O.
La Verne, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ralph and said this business fixed a lot of things on his vehicle in three weeks.
This review was collected via phone interview by Customer Research Inc.

IF
Irene F.
Montclair, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Orr Automotive
I was a first time customer and had a very good experience. I was taken care of in a friendly and business like manner from beginning to end. My car was fixed and I was very satisfied with Orr Automotive. I will be a returning customer. Thank you Chris, for seeing to my car getting fixed.

KJ
KEVIN OR JENE J.
Pomona, CA
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Honest trustworthy reliable
I thought that honest mechanics were a thing of the past. I am glad ORR automotive priced us wrong. I got a car from Carmax that started to have transmission issues. ORR automotive fixed it and it runs
bettet than ever !

JK
Jim K.
Claremont, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Jen. She said this business was reliable. She trusted them.
This review was collected via phone interview by Customer Research Inc.

RB
Ronald B.
Montclair, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Ronald said the business really helped him out and pointed him in the right direction.
This review was collected via phone interview by Customer Research Inc.

JH
JEREMY H.
Claremont, CA
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Good people doing good work
Brought my car in for an oil change and squeaky belt on a Friday. Orr found more issues that needed attention (14 yr old car). I needed my car for the weekend and offered to bring it back the following week, but the guys at Orr said they would work it out and get everything done for me. They did the oil change, belt, leaking transmission seal (including fluid change), motor mounts, leaking valve cover gasket, and spark plugs (at my request) and even changed the air filter for no extra labor. Honest people doing quality work.

ME
Miguel E.
Hesperia, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Miguel said the business was really informative. They provided him good service. He appreciated it.
This review was collected via phone interview by Customer Research Inc.

SH
SCOTT OR MARY H.
La Verne, CA
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Very Accommodating
The staff is very helpful & willing to go beyond normal expectations to complete the repair.

JC
Joanna C.
Montclair, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Joanna said the guys were nice and they treated her very well.
This review was collected via phone interview by Customer Research Inc.

LP
Linda P.
Chino, CA
Ford LTD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Linda said the staff is honest, and they don't let the vehicle leave until it is in A-1 condition. Their prices are fair.
This review was collected via phone interview by Customer Research Inc.

ZF
ZEKE F.
Claremont, CA
Nissan Stanza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Nissan Stanza 1986
Treated us honestly and fairly. Did not talk down to us when explaining their inspection results and their recommendations.

DF
Dentan F.
Lake Elsinore, CA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Dentan said the business completed his service for less money than he expected. They explained everything they were doing and were very up front.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Montclair, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Eric said, this business did everything they said they would do and they stuck to the schedule.
This review was collected via phone interview by Customer Research Inc.

YH
Yushan H.
Rancho Cucamonga, CA
Audi A5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Yushan said the employees didn't provide a specific time of when to pick up her vehicle, they just told her it would be a couple of hours. Other than that everything was perfect.
This review was collected via phone interview by Customer Research Inc.

SS
Samueel S.
Montclair, CA
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Samueel said he hasn't had any issue with his vehicle so far, the employees were very courteous and straight forward about what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Anna G.
La Verne, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Anna said the employees did well.
This review was collected via phone interview by Customer Research Inc.