Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 687 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


BE
Britney E.
California
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Britney said the business is helpful and informative. The technicians tell exactly what the issue is.
This review was collected via phone interview by Customer Research Inc.

WR
WHITNEY R.
Claremont, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Repairs
Amazing job

TD
Tucker D.
Chino Hills, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2019 Category: Service
Tucker said the service was expensive and took a long time.
This review was collected via phone interview by Customer Research Inc.

JB
Jared B.
California
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Jared said the people at the business treat him well and do good work.
This review was collected via phone interview by Customer Research Inc.

NA
NOEL A.
Claremont, CA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Pleasant and punctual service
Polite and pleasant people. Clean and air conditioned waiting area. Service is punctual and effective. Their location is straightforward to access.

MH
Mark H.
Claremont, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Mark said that they have excellent service.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Claremont, CA
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Paul said the service was good. He said he really appreciated the staff and that he had good luck with them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Claremont, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Excellent Service!
Took my car in for oil change. In and out in less than an hour!

AA
ANTHONY , VINCENT A.
Montclair, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2019
I was shopping for mechanic
Definitely give these guys a try. Reasonable and good work.

RS
ROBERT AND ANELISE S.
Claremont, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Efficient oil change.
It was time for my periodic oil change. I brought my beautiful (old) Toyota in at the scheduled time, and it was done efficiently and quickly. 155,000 miles and still ticking thanks to Orr's care over the last many years.

NM
NATASHIA M.
Covina, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Excellent Customer Service
They perform very thoughtful and thorough check of car systems with the individuals safety in mind. Price is very reasonable for the amount of detailed service. Best deal I have found and keeps my older truck running in tip top condition. Glad I was introduced to the professionals at ORR automotive.

BP
BEN P.
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
Fair and Honest
Great place if you need to do scheduled maintenance on a Prius.

PM
PEG M.
Claremont, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019
Everything went smoothly. Easy, fast appointment and reasonable price.
My window was stuck in the down position so I was also stuck. New to the IE, I had no history with any of the local car repair shops. I phoned Orr after reading many reviews online. John said ‘Bring it in’. I did and the repair was completed that day. Orr is now my forever car repair shop.

DS
DAVE S.
Claremont, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Rotation and balance
Left my truck there early in the morning for a tire a balance and alignment as well as having this strange sound checked out. Was ready in the afternoon and the sound turned out to be coming from a clamp that just needed a little tightening. They are honest and do great work

BH
BRIAN H.
Montclair, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Honest and Fast Service
Went in thinking one issue was to blame, but before they'd let me spend money they ran a diagnostic and found a separate problem causing it. I appreciate John, Nate, and Chris all looking to help before just taking money and "discovering" new problems.

RS
ROBERT AND ANELISE S.
Claremont, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Quick and competent repairs to my old car
My 1999 Toyota needed repairs, which Orr fixed quickly and competently.

JI
JENN I.
Claremont, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Always the best!
Orr Automotive is the only mechanic I’ll use! They’ve gotten me through some tough car times and I trust them completely. From oil changes to a new transmission and suspension on my 2005 Ford Super Duty van, these guys can handle it all!

Verified Customer
Victorville, CA
Honda Accord Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Great service great price
Quick professional service at a great price

LS
Lionel S.
Monrovia, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Lionel said the staff gave good service.
This review was collected via phone interview by Customer Research Inc.

VG
VICTOR G.
Montclair, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Great Automotive Shop
The guys at Orr Automotive are great, they explain everything in a manner that makes sense and are great at what they do.