Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

638 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 27 days ago

Reviews


RC
RICHARD C.
Montclair, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Orr Automotive Good job
Very happy with them, did a great job in a short time and reasonable cost. Will be taking my truck back for future work.

SM
Steven M.
CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Steven said the customer service was really good and there were no extra fees at the end.
This review was collected via phone interview by Customer Research Inc.

WD
Wu D.
Montclair, CA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Spoke with Wu's wife . She said the staff does a good job. There are many discounts she receives from the business and she really likes the treatment she receives.
This review was collected via phone interview by Customer Research Inc.

AG
Anna G.
La Verne, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Anna said her overall experience with this business was good.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Claremont, CA
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Spoke with Daniel. He said they were very pleased with service
This review was collected via phone interview by Customer Research Inc.

BE
Brittney E.
California
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Brittney said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

TV
Tyler V.
Pomona, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Tyler said they were timely, responsive, and did their best to help him. He appreciates the general manager, John.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Montclair, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jim said they are awesome and they're good people. He said he dropped off his vehicle and the business took him home and picked him up when the service was done.
This review was collected via phone interview by Customer Research Inc.

RB
RENEE B.
Montclair, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Honesty and Integrity
No matter the problem, they will work to resolve the issue as expeditiously and inexpensive as possible. I have never worried that they will over charge or try to take advantage of you. Best customer service ever.

GG
Gilbert G.
Montclair, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Gilbert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GS
GINA S.
Rancho Cucamonga, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
great as always
they are the real deal

ND
Neena D.
Upland, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
GREAT POSITIVE EXPERIENCE
NATE hooked it up was able to get me in fast.
Was very pleased with the service :)
Looking forward to lifelong automotive business
Thanks for being honest and having great communication and telling me what I absolutely need not to make a quick buck
-love/light
-ND

CD
CHUCK D.
Albany, OR
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Five star service, again!
I first came to Orr a month ago to repair our Lexus. I am from out of town with my son attending college and coordinating that repair from 1000 miles away was handled superbly. This week I was visiting Claremont and my pathfinder started making a sound like an airplane propellor. They diagnosed and repaired the faulty fan motor in one visit, in less than the promised three hours and for a reasonable cost. I will continue to get my cars serviced at Orr!

RV
Richard V.
Rancho Cucamonga, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Richard said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MZ
Mike Z.
Victorville, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Mike said he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Upland, CA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Joe said that they have a pretty good service
This review was collected via phone interview by Customer Research Inc.

CD
Chuck D.
Albany, OR
Lexus LS 400
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Chuck said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TC
TOMAS C.
Pomona, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Good people
Very knowledgeable staff

JL
JOHNSON L.
Montclair, CA
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Awesome Mechanics
At FOR AUTOMOTIVE i always feel like family is working on my car. They have great mechanics and they do amazing work to your car.. I am locked in with ITS AUTOMOTIVE AS MY #1 REPAIR SHOP!!I

SINCERELY,
LEXUS LS400

MH
Mark H.
Claremont, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mark said he has had four experiences with them and has gotten excellent service.
This review was collected via phone interview by Customer Research Inc.