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Oswald Service And Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(156 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

For over 65 years Oswald Service has been taking care of Idaho Falls’ automobiles. Grandpa Crockett started this little family business with his brother. Later Blaine joined grandpa in the business. Grandpa left the business to the capable hands of his son-in-law, who trained his 3 boys on the finer points of proper windshield washing. For over 65 years Oswald Service has been taking care of Idaho Falls’ automobiles. Grandpa Crockett started this little family business with his brother. Later Blaine joined grandpa in the business. Grandpa left the business to the capable hands of his son-in-law, who trained his 3 boys on the finer points of proper windshield washing. That, combined with solving complex mysteries, such as what’s that “bang and squeak”, inspired Kevin to stay in the business and follow in his dad’s footsteps. In 2004 Blaine retired and Kevin became the third generation to carry on the family name. We are so grateful to our loyal customers and hope that we can build a business for future generations to come! ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(208) 356-7777

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1005 N 2nd E Rexburg, ID 83440
Oswald Service And Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(156 Reviews)

CK
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Christian K.
Laie, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
10
Best Place for College Students
For parents who have kids at BYU-Idaho, this is the place to recommend if they need auto repair. They are honest, wonʻt try to take advantage of customers, and will make things right if they make a mistake. I highly recommend.

DS
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David S.
Saint Anthony, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Honest
I have used Oswald in Rexburg on several occasions and never felt pressured to do on unnecessary repairs. I think they were very honest and I trust them with my car repairs
Recommended

Verified Customer
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
verified customerVerified Customer
Trustworthy mechanics
When going here they are always confident in the work they do, and do a great job everytime I've come in. They are always very friendly and get me in and out really fast. They usually show me the work they are doing so I understand what is going on. (Everytime I've been in their shop it's super clean and neat). Trust these guys for all of my car needs.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/31/2019 09:21 AM

Thank you for that great review!  We want everyone to understand what is happening to their vehicle and we do try to keep it as clean as possible.  

Jesse Brizzee
Service Manager
208-356-7777

Verified Customer
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
verified customerVerified Customer
100% perfect as usual
I have had the pleasure of taking mulitple vehicles to Oswalds. They are professional and very fast.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/30/2019 07:43 AM

Thank You!  It's a pleasure doing business with you!

Jesse Brizzee
Service Manager
208-356-7777

Verified Customer
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
verified customerVerified Customer
general service
This place is top notch, honest, wonderful people, and just down home freindly. Love this place
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/29/2019 10:18 AM

Thank you so much!  We appreciate that!

Jesse Brizzee
Service Manager
208-356-7777

LB
Lance B.
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
verified customerVerified Customer
Category: Service
Lance said the staff has always helped him in the past, and they don't do shortcuts.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/28/2019 04:58 PM

Thanks Lance and you are correct.  We do not do shortcuts.

Jesse Brizzee
Service Manager
208-356-7777

MR
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MIKE R.
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019
verified customerVerified Customer
Great job
Good service
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/24/2019 08:53 PM

Thanks Mike!

Jesse Brizzee
Service Manager
208-356-7777

Verified Customer
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
verified customerVerified Customer
Can find the problem
They were able to find the problem and the price was incredibly reasonable.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/22/2019 08:36 AM

Thanks for the review and business!

Jesse Brizzee
Service Manager
208-356-7777

JB
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JODEE B.
Saint Anthony, ID
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
verified customerVerified Customer
Very Helpful
Jesse was very helpful explained everything they did on the pickup even showed me on the pickup what they did. I felt like they were upfront and honest and worked hard and got my pickup done in one day where they knew I needed it. They let me know if I had any problems with what they did to bring it back in.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/22/2019 08:08 AM

Jodee,

   Thank you for the review!  We are happy that we were able to help!

Jesse Brizzee
Service Manager
208-356-7777

BT
Brock T.
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
verified customerVerified Customer
Category: Service
Spoke with Brock's wife. She said this business has adult mechanics and they are very thorough. She said they are very good and they told her about issues that may need extra help.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/22/2019 01:36 PM

Thank you for the review!  Yes are technicians have years of experience and are great at what they do.  We like to let you know of future issues to help with unexpected suprises.  Whether that be a week from now or a year from now.

Jesse Brizzee
Service Manager
208-356-7777

TC
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TONY C.
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
verified customerVerified Customer
fast and reliable
Jesse and his crew do quality work and are very good at finishing repairs when planned.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/17/2019 03:23 PM

Tony,

 Thanks for the nice review and coming in to visit with us!



Jesse Brizzee
Service Manager
208-356-7777

MP
Marianne P.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
verified customerVerified Customer
Category: Service
Marianne said the staff are nice, friendly, good, service is top notch and they do a good and quick job. She added that the staff explained what will be done to her vehicle and that they would call when the job is done, and they did.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/16/2019 02:12 PM

Marianne,

   Thank you so much for that nice review!  We are happy to help!

Jesse Brizzee
Service Manager
208-356-7777

DS
Dana S.
Iona, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
verified customerVerified Customer
Category: Service
Dana said the staff at this business was really personable and very professional. He also said they appeared to care and that means a lot.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/09/2019 02:44 PM

Dana,

   Thank you for the review and we do care. We take pride in our work and want to inform you about your vehicle as best we can so that you can have all the information at hand so that you can make the right decision on how you would like to proceed with repairs. Thanks again!

Jesse Brizzee
Service Manager
208-356-7777

RW
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RICK W.
Menan, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
verified customerVerified Customer
Jesse and the great service technicians
I am very happy we have an Oswald in Rexburg I would also like to thank Oswald for being a sponsor for the Guns and Hoses make a wish ball game which was a great time!!! Guns Won !!!!
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/07/2019 02:51 PM

Rick,

   Thanks for the review!  We are glad we came too and always happy to support Southeast Idaho!

Jesse Brizzee
Service Manager
208-356-7777

Verified Customer
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
verified customerVerified Customer
Impressed
My wife and I have been trying to fix a problem with our brakes for over 6 months. We had been to two other dealerships with no luck. One of the dealerships ended up doing some major damage to the breaks and made them worse. By a referral of a good friend we decided to try Oswald Service And Repair. I was super impressed with the customer service. They were very happy to help out. They kept informing us all along the way which to me is very important. They fixed the problem and it was cheap. I was very impressed. I am actually going to have both of my cars serviced their now. They really impressed me. They were honest and open and very skilled.
Recommended
Jesse B., Service Manager from Oswald Service And Repair responded on 08/02/2019 09:20 PM

Thanks so much for that awesome review!  We are happy to help and it’s great to hear your issue is resolved.  Looking forward to seeing you again.

Jesse Brizzee
Service Manager
208-356-7777

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