Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

105 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


SD
Steve D.
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Water pump
Another repair well done! Thanks for prioritizing my vehicle and getting me back on the road.

LR
Louis R.
Texas
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Louis said this business had great service.
This review was collected via phone interview by Customer Research Inc.

RO
Ryan O.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Ryan said that James the owner is an honest guy. There was no beating around the bush about what was wrong with his diesel vehicle. It was done in a few hours. It would have taken another place a few days to even take a look at it.. Ryan is very pleased and will be back soon. It is hard to find honest people to work on his vehicle and he appreciates that.
This review was collected via phone interview by Customer Research Inc.

DG
Dean G.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Reliability
Friendly staff, excellent results, reliable!
Thank you OTS!!

KE
Kristin E.
Austin, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Kristin said that they have excellent service and prices.
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Range Rover Sport fuel leak
James and Robert are always willing to bend over backwards to get me back on the road.
Great communicators, fair pricing and work I can trust for 5 years.

GR
Gilbert R.
Texas
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Gilbert said he is very happy with the good service provided by this business. He said the staff are very nice and they go above and beyond. He also said he highly recommends them and he will definitely be going back.
This review was collected via phone interview by Customer Research Inc.

EL
Erik L.
Texas
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Erik said he has had multiple experiences with them and they are very good. It is an excellent place from the top down. They also have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

KB
Kushal B.
Texas
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Kushal said he had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Texas
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Mark said the service was very good and affordable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Austin, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019
130k service, no problem for them
Took car in for service since it’s at 130k miles, they took care of it with the same great service as always.

Thanks guys!

GC
Gary C.
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
couldn't ask for a better garage. super pleasant and honest.
Couldn't ask for more honest, knowledgeable friendly mechanics. I wouldn't go anywhere else.

SK
Stanley K.
Texas
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Stanley said his overall experience was excellent. He went there a year ago with this same vehicle at the recommendation of his son. They were excellent back then also. The service was finished on time. James received him and offered cookies and donuts.
This review was collected via phone interview by Customer Research Inc.

WR
Wesley R.
Austin, tx
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
OTS Auto Repair - its quite simple; they are the Best!!
James and Robert always do the right thing and above all take care of their customers...

JJ
Jami J.
Round Rock, TX
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Jami said the staff did a great job, and there were no problems.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Austin, TX
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019
Great Service at reasonable prices
The guys at OTS are always helpful and friendly while providing great service at reasonable prices.

AC
Anothony C.
Texas
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Anthony said the staff are good guys to work with, they do not overcharge and he is very happy to have found them.
This review was collected via phone interview by Customer Research Inc.

AB
Aziza B.
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
repair
Always professional, always great service.
Dr. B

JB
Julie B.
Texas
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Julie said they are amazing, they drove to South Austin to get the part and should have charged her more. She said they went above and beyond, plus they totally rock.
This review was collected via phone interview by Customer Research Inc.

NK
Nathan K.
Austin, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Nathan said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

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