Alexander Hyundai of Oxnard


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

816 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.4666647/5Overall Rating 4.4666647/5Overall Rating 4.4666647/5Overall Rating 4.4666647/5rating 4.4666647
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
92% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Nancy P. on 02/20/2018
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"Nancy P. 2011 Elantra"
I had great customer service as I always do and my repair was completed in the time that was estimated.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 07:51 PM
Verified Customer on 02/20/2018
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"Great place "
Everybody is so friendly and prompt on their scheduling.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 07:50 PM
Juan Z. on 02/20/2018
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"Great service "
there was no donuts in the waiting room :(
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 06:21 PM
Leonard P. on 02/16/2018
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"Excellent Customer Awareness & Service "
I find that Alexander Hyundai staff take good care of their reputation of providing the premier level of customer services warranted. Great Job with a Great staff.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 09:14 PM
Marquis W. on 02/16/2018
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"Service "
Diane in service was very patient with me and makes living the dream fantastic
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 02:52 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/16/2018

Thank you for the awesome rating. I'll pass the message onto Diane.

JJ Delgado
Service Manager
805-751-4680 ext.350
Verified Customer on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service at Alexander Hyundia"
Alexander Hyundia far exceeds other Hyundia dealers.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:32 AM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/16/2018

Thank you for the rating and the comment.

JJ Delgado
Service Manager
805-751-4680 ext.350
Verified Customer on 02/13/2018
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"Bought my car here"
I recommend buying your car here. I appreciate the coupons I've received in order to save money on servicing.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/13/2018 08:06 AM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/14/2018

Thank you for the great rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Tahnee K. on 02/11/2018
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"Friendly people. Attentive to my concerns "
The only negative would be trying to set up appointment. Couldn’t get anyone to answer the phone and couldn’t leave a message.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/11/2018 09:38 PM
Daniel T. on 02/09/2018
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"Efficient Service for Recall"
Car was repaired in the promised amount of time- Customer Service was courteous and professional
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/09/2018 10:24 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/12/2018

Thank you for the great rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Carl S. on 02/09/2018
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"Fast and effortless"
See above
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/09/2018 10:02 AM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/09/2018

Awesome rating, thank you.

JJ Delgado
Service Manager
805-751-4680 ext.350
Dennis A. on 02/06/2018
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"Excellent"
Excellent
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 02/06/2018 07:03 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/08/2018

Thank you for the awesome rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Gail R. on 02/03/2018
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"Courteous and Professional Service"
My wife and I purchased a new 2012 Sonata from the dealership. All maintenance has been performed at Oxnard Hyundai, now Alexander Hyundai. We have been very pleased with the quality, timeliness, and professional service we have received. All personnel have been courteous and helpful. The dealership optimizes use of the internet in communicating recall information, service specials, and making appointments. The waiting lounge is comfortable with two TVs, free internet access, and magazines.

I would buy another Hyundai from Alexander because I know the service department is there to assure that I get the maintenance needed to keep my Sonata running perfectly for many miles.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/03/2018 08:24 PM
Verified Customer on 02/03/2018
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"Customer service"
Consistenly great service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/03/2018 01:18 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/05/2018

Thank you for the awesome rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Verified Customer on 02/03/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Easily made an online appointment to replace an Air Cabin filter. Arrived and was politely greeted. Also received a free car wash. Time took a little over an hour. Waited in the waiting area. They offer cold water bottles and coffee & tea (Keurig brewer). Able to sign on to free Wi-Fi and watch television. Thanks again Alexander Hyundai of Oxnard.
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/03/2018 01:04 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/05/2018

Thank you for the great rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Kathleen G. on 02/02/2018
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"Great Service Dept"
As usual, a positive experience done with professionalism
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/02/2018 08:07 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/05/2018

Thank you very much for the rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Barbara P. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and they care!!!"
I just recently went on a trip and went in to get all fluids checked, I do service as needed for the car but a trip is a little different ,for peace of mind. Anyway ,Art also did a recent seat belt recall by corp. and no cost for any of the service, anyone looking for service above and beyond, they do it!!! I have owned my car since 2011, and I can really say " I'm proud to own this car and the service I have received from this dealer and the corp."
Barbara Polly
Ventura, Ca.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/02/2018 04:51 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/05/2018

Thank you for the awesome rating and review. I will pass this to Art. See you next service.

JJ Delgado
Service Manager
805-751-4680 ext.350
Suzie H. on 02/02/2018
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"Recall Service"
My appointment was scheduled at 10am and it took them about 30 minutes to service my car. It was quick and thorough.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/02/2018 01:58 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/02/2018

Thank you for the great rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Verified Customer on 02/02/2018
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"The people are great"
Always great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/02/2018 01:39 PM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/05/2018

Thank you for the great rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
David B. on 02/02/2018
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"Friendly, reliable and caring service staff."
Service was completed sooner than expected.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/02/2018 10:22 AM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/02/2018

Thank you for taking the time to review us. Appreciate the rating.

JJ Delgado
Service Manager
805-751-4680 ext.350
Verified Customer on 02/02/2018
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"Great Service"
Arturo was very pleasant and professional. I would definitely be returning.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/02/2018 10:15 AM
JESUS D., Service Manager at Alexander Hyundai of Oxnard responded on 02/02/2018

Thank you for the great rating. I'll pass this review to Art.

JJ Delgado
Service Manager
805-751-4680 ext.350
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