Alexander Hyundai of Oxnard


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

681 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.4482724/5Overall Rating 4.4482724/5Overall Rating 4.4482724/5Overall Rating 4.4482724/5rating 4.4482724
Original
Overall Rating 2.13793/5Overall Rating 2.13793/5rating 2.13793rating 2.13793rating 2.13793
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Joyce H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring staff"
The people in your service dept. are always pleasant and willing to answer all questions. Very efficient. Love coming to your dealership to have my car serviced.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:10 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/17/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Maria G. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding personalized service."
Service staff very friendly, willing to assist, very communicative.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/15/2017 02:01 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/16/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Alvin H. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai car care"
The people are friendly and the is Timely
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:26 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/16/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Thomas B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service ever!"
Always faster than they say, car always returned clean, service perfect!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:55 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/16/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service."
All of the tasks that I wanted done were completed quickly and professionally.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 09:25 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/13/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Elizabeth C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees"
Great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 04:28 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/12/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I appreciate the Hyundai policy of honoring the spirit of a warranty not just the letter.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 09:46 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/12/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Trudy B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff"
I live in Santa Barbara yet enjoy the drive to Oxnard Hyundai knowing that I will get the care and service I need with kindness and efficiency.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 04:37 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/11/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Alvin F. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best"
I've had many cars in my 84 years. And many dealers/service depts. In all honesty Alexander Hyundai has been the best I have ever encountered.
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:48 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/10/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always satisfied with this service department"
I've already told friends about Hyundai and some have bought a Hyundai and very happy!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:48 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/11/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
George P. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Alexander Hyundai Service"
Great
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 02:32 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/10/2017

Thank you for the rating.

Jesus Delgado
Service Manager
805-751-4680
Eric F. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were great. No surprise there!"
This was my first service, and yes...of course it helped that is was a free service. That said, it was completed in a timely manner. Everyone was very friendly and they answered the few questions that I did have. They also cleaned the front section of my car better than the car wash I use in Santa Barbara. As with the experience leasing the car, everyone was professional, knowledgeable and friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 09:15 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/10/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work "
Surveys that require comments are stupid .
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/09/2017 07:13 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/09/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Roxanna M. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people they make you feel at home Coffee movies and donuts lol"
Great service I could go to Westlake which is closer but they aren't as good as Oxnard Hyundai the people here are always making sure your doing ok
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/08/2017 08:16 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/09/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast buying fast service"
Great buying experience and wonderful service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/08/2017 07:13 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/09/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
LEONARD P. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Quick Service "
Alexander Hyundai of Oxnard sets the bar high in that they have always provide me with the same level of customer service (Excellent) on all of my car service visits.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/07/2017 12:49 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/09/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 10/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"no personal touch(not welcoming)"
At the end I contacted manager ,felt a little better
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 04:47 PM
Jesus D. at Alexander Hyundai of Oxnard responded on 10/04/2017

Hello, I just sent you email about your service visit. Let me know if you have any question after. Have a great day!

Myla R. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good & very knowledgable sales representative😊"
Very nice car! Very impressive! Luv luv luv❤❤❤
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 04:49 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 10/03/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
LUISA J. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"That was easy!"
We have bought two Hyndai in the past year and think that the buying experience and the service department have been exceptional.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/02/2017 03:38 PM
Jesus D. at Alexander Hyundai of Oxnard responded on 10/02/2017

Thank you for the great rating.

Harold K. on 10/02/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service was completed in a timely manner"
Service was completed in a timely manner
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/02/2017 11:12 AM
Jesus D. at Alexander Hyundai of Oxnard responded on 10/02/2017

Good morning, I tried calling but got your voice mail. I left you a voice mail with the call. At your convenience if you can please give me a call and would like to discuss the matter with you. Thanks, have a great day

Displaying Review 1 - 20 of 681 in total