Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

71 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


RD
Rodrigo D.
Illinois
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Spoke with Rodrigo's brother, Jose. He said it was great service. The staff member checked everything and told him what was wrong with the vehicle. The price and everything was great.
This review was collected via phone interview by Customer Research Inc.

SJ
SHIRLEEN J.
Chicago, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
GREAT SERVICE
They have Great customer service and fast service done very well.

LS
LOIS S.
Burbank, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Pleasant service
I’ve been taking my vehicles there for many years not the same cars and I think some of them may be new as well whether my vehicle is new or old I trust them prices a little expensive for a senior citizen but they work hard they’re the Best

TT
TOMMY T.
Chicago, IL
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Why you should go to Paisano's for auto repair
Great customer service, the managers explain everything in detail. You are offered alternatives to repair your car. They came highly recommended and if I need auto repair I will be back. I've already referred someone. Last but not least, if you know what's wrong with your auto, buy your part they will install, or they will find your part. Fair pricing.

NT
Naomi T.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Naomi said they are wonderful, patient, negotiable and helpful. She is willing to drive a long ways from her home because they are that good.
This review was collected via phone interview by Customer Research Inc.

BL
Banks L.
Illinois
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Banks said that the place was fast, fair and did good work. They checked his vehicle over thoroughly and charged reasonable prices.
This review was collected via phone interview by Customer Research Inc.

MW
Martin W.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Martin said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CM
CATHERINE M.
Evergreen Park, IL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
great service
It dont take along time to do the service. friendly people
Carlos M L. from Paisano Mufflers & Auto Service responded on 12/13/2018

Ms Moore thank you for being part of Paisano Mufflers Family. We value you and your vehicle for being part of our buiness.
Thank You! 


RR
Ricardo R.
Chicago, IL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Ricardo said it was the best experience.
This review was collected via phone interview by Customer Research Inc.

NH
Nyisner H.
Alsip, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Nyisner said they are fast, thorough, pleasant, and their price is fair.
This review was collected via phone interview by Customer Research Inc.

DW
Diana W.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Diana said the business is always attentive.
This review was collected via phone interview by Customer Research Inc.

AW
Annette w.
Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017
The prices
Carlos I'm writing this review to say thanks you saved me and my sister's. A1000 dollars you work well with the public and you get the job done and keep people vehicle running thank you so much I will pass your business cards on Annette

PR
Pablo R.
Oak Lawn, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2014
Broken down impala
Alex I waited all day for you to call me and no call back at all .. It's a good thing I didn't show up at 6pm as from what I heard is not ready at all even though it's been in your shop since Monday morning ..it's hard for anyone to pick up the phone , I can't even leave a message .. It's there any way you can have Carlos or Miguel the owner call me back on my cell ? You have my cell number .. I would really appreciate it since I have spent over $ 3000 in repairs over the last year at your shop .. Thx ...Pablo

JK
Janise K.
Chicago, IL
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2014 Category: Service
Janice said her vehicle is still pulling to the left slightly. Alex, her service advisor, was very courteous and professional. They made sure to get her in and out quickly and in less time than originally anticipated. They knew she had some urgent business to tend to.
This review was collected via phone interview by Customer Research Inc.

AE
Andrea E.
Dodge Caliber
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/19/2014 Category: Service
Andrea said she hates the service and hates what they did. They were unprofessional. They had a problem with their credit card machine, it would not work. They called to say her vehicle was ready on a Saturday afternoon. She does not have a debit card. They expected her to have $350 in cash. She gave them identification and showed them that she had enough money in her checking account to cover it. They would not give her the vehicle. She had to go the whole weekend without a vehicle. She did not get her vehicle until Monday. When she got her vehicle, they had changed her radio stations. The air conditioner was on. There was a quarter tank of gas gone. She would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

PR
PABLO R.
Oak Lawn, IL
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2014
reasonable prices
Alex the impala broke down on the expressway .. All of the transmission oil leaked out from the front, close to the new radiator you installed yesterday .. The impala is at your shop .. I will call you Monday at 8am .. Pablo

IJ
Ibarra J.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2014 Category: Service
Ibarra said his vehicle has little to no problems.
This review was collected via phone interview by Customer Research Inc.

EB
Edith B.
Illinois
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2014 Category: Service
Edith said due to the prices being so high, she could not afford to have all the services and repairs performed at the business.
This review was collected via phone interview by Customer Research Inc.

EY
Eddie Y.
Oak Lawn, IL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
Eddie said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CO
Chuks O.
Chicago, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
Chuks said they got everything done very quickly.
This review was collected via phone interview by Customer Research Inc.