Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

432 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


MM
Moira M.
Palm Desert, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Moira said the employees are very professional, friendly, and efficient. They got her vehicle in right away, and got it back the same day. They provided quality information and great customer service. She thought she had a problem with her vehicle, and they let her know, after a thorough check, it was not a problem after all. This made her think they have a great deal of integrity. She was really impressed. The charge for the inspection was very reasonable.
This review was collected via phone interview by Customer Research Inc.

JR
JOELLEN R.
Rancho Mirage, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Won’t trust my car to anyone else
I called Palmer a few days ago, when, in the middle of a heat wave, my air conditioning was out. Panicked (because I had to drive to L.A. the next day), I called them to see how busy they were. Vern told me to bring it on in. Turns out it was a leak in my a/c system. In a few minutes they patched it up for me and I was good to go! I went back the next week and had the necessary work done. But their willingness to attend to my problem immediately was gratifying.

Thanks to Vern and the guys at Palmer!!

JR
Janet R.
Indio, CA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Janet said the staff is great and she is very pleased.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Palm Desert, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Robert said the staff have good customer service. The work was done in proper time at a good price.
This review was collected via phone interview by Customer Research Inc.

IM
Ian M.
Indio, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ian said they fixed the problem quickly.
This review was collected via phone interview by Customer Research Inc.

DS
Dominique S.
Indio, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dominique said he liked the service at this business, the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

HR
Hector R.
La Quinta, CA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Hector said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Ryan G.
Indio, CA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Ryan said he had no problems.
This review was collected via phone interview by Customer Research Inc.

SA
Susie A.
Indio, CA
Lexus LS 400 Luxury Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Susie said she was very pleased with her overall experience. A very nice employee took her home, so she did not have to wait at the facility for 3-4 hours. She stated she felt she could trust the mechanics and their recommendations.
This review was collected via phone interview by Customer Research Inc.

SP
Susan P.
Indio, CA
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Susan said the staff was great and they took care of business.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Indio, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gary said the service was good. He always takes his vehicles there and he is happy with the service he receives.
This review was collected via phone interview by Customer Research Inc.

MM
Marvin M.
Indio, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Marvin said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
Thousand Palms, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Phil said the business does great work and finishes on time.
This review was collected via phone interview by Customer Research Inc.

BS
Brent S.
Indio, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Brent said he's been going to the business for a long time and they give him good service.
This review was collected via phone interview by Customer Research Inc.

MS
Manual S.
Indio, CA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Manual said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Sally L.
La Quinta, CA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sally said the business did a great job and the service was quick.
This review was collected via phone interview by Customer Research Inc.

JR
Jeff R.
Palm Desert, CA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Jeff said the staff did a nice job.
This review was collected via phone interview by Customer Research Inc.

JM
Judy M.
Indio, CA
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Judy said the staff was efficient, honest, and gave her the discount they said they would.
This review was collected via phone interview by Customer Research Inc.

BS
Bernice S.
Palm Desert, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Bernice said her experience was very good. This business handled the problem, and it did not cost as much as she thought it would.
This review was collected via phone interview by Customer Research Inc.

BT
BOB T.
La Quinta, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Totally dependable in all areas of their profession
Every time my wife's vehicle, or mine, is brought in for a variety of causes - the end result is satisfaction and done in a courteous and professional manner.

Displaying Review 1 - 20 of 432 in total