Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

507 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago

Reviews


TR
TIFFANY R.
La Quinta, CA
Lincoln MKX
Verified Customer
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02/10/2019
Very pleased
This is the only place I will bring my car for service. They are honest, trustworthy, & very professional & personable. They do quality work and highly recommend them.

BB
BRUCE B.
Palm Desert, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
radiator damage
fixed radiator quickly, however I noticed that water in window washer need fluid not looked at.

TL
TOM L.
Indio, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Simply the best auto service I have ever experienced.
I am a man of few words or I would write a book. I have been a repeat customer for about 5 years and 3 different vehicles.
Customer focused. Honest, polite, and courteous. The repair and maintainence work is thorough and complete.

AR
Arnold R.
Palm Desert, CA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Arnold said the business did a good job. They are honest and have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

DB
Donald B.
Palm Desert, CA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Donald said the employees were very responsive. They were very efficient. They completed the service very quickly.
This review was collected via phone interview by Customer Research Inc.

BS
BRENT S.
Indio, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Service Representatives Vern & Nick are great! Not pushy to make a buck. Fix whats needed, give good advise & get good service.
My older Durango just stopped running while idling. Wouldn't start after several tries. Plenty of fuel. Had it towed to Palmers Automotive just before noon. Even though I didn't have an appointment, they worked me in, diagnosed the problem as Cam Position Sensor failure, and had it fixed by 4PM.

CR
CARY R.
La Quinta, CA
Lexus RC 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
One of the best automotive repair shops even
I have used Palmer for my automotive needs since relocating to Coachella Valley from another state. They helped me maintain my 3 vehicles in fine shape. I just traded my 2007 Acura for a 2015 Lexus RC350. I got more for my trade because of the shape it was in. All required maintenance was performed when I owned the Acura and much of it was completed by Palmer. Thank you for a job well done. I will return.

Verified Customer
La Quinta, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
your establishment works with the customer, were always in and out in a day, like your transportation service to home too
see above

CS
CLIFFORD S.
Palm Desert, CA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Regular mileage service for our Chevy Colorado
Easy to schedule appointment. Friendly and helpful customer service.
Professional quality service/workmanship at a very good cost.

NL
NEIL L.
Desert Hot Springs, CA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
A company to trust
I trust these guys to steer me right and not to con me. That's the most important thing to say about an auto maintenance company.

HF
Herb F.
Palm Desert, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Herb said that he was satisfied.
This review was collected via phone interview by Customer Research Inc.

PS
PHYLLIS S.
Palm Desert, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Honest Business with Integrity
I love the guys working at Palmer Automotive especially because of their honesty . It is rare these days to feel you are being told the truth, but with Vern and Nick you know they have your interest and pocketbook in mind and they will stand behind their work every time.

RN
Richard N.
Indio, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Richard said the business is very good.
This review was collected via phone interview by Customer Research Inc.

BE
Brett E.
Indio, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Brett said he had a completely positive experience.
This review was collected via phone interview by Customer Research Inc.

LE
LINDA E.
Palm Desert, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Needed battery
Since I had been there before and found that their service is immediate and completely reliable, there was no reason not to trust that the service done to my car would be just as “first rate” as before. Thank you!

TT
Ted T.
Palm Desert, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Ted said the customer service is amazing. He said Nick at the counter is outstanding, caring and always makes great follow ups.
This review was collected via phone interview by Customer Research Inc.

SA
Spike A.
California
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spike said he liked the staff.
This review was collected via phone interview by Customer Research Inc.

CC
CHATTY C.
Palm Desert, CA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Oil change
Wonderful service, as usual!

CM
Cruz M.
La Quinta, CA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Cruz said the staff provided speedy service, and they were friendly. The whole experience went well.
This review was collected via phone interview by Customer Research Inc.

GP
GINA P.
Indio, CA
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Excellent and timely service
Palmer had a battery available and in my Infiniti G-37 which is no longer available to AAA battery mobile service as of 2016. Fast and friendly service as always!!

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