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SureCritic / Pams Motor City LLC
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Pams Motor City LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)
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Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Contact
(239) 278-0086
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:30 PM
Sun
closed
* Eastern Time (Us & Canada)
13395 Metro Pkwy Fort Myers, FL 33966
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Pams Motor City LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)
Write a Review
Recent Reviews
JL
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Jeffrey L.
Fort Myers, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/18/2017
Overpriced; ripoff on parts
Said replacement part was over $400 BUT he could get one for a little over $200. That part is in fact easily and readibly available online for $75 from multiple sources. He makes his money on excessive parts mark up AND he charges a stiff (but competitive price) for labor.
Not Recommended
TS
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TAYLOR S.
Fort Myers, FL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
verified customerVerified Customer
Wow!
First time there to get our Honda van fixed and they did an amazing job. Hope I don't need to go back soon, but they have for sure earned my business the next time I need to have something done to any of our vehicles. Great team, fair prices, and they did everything that they said they were going to do in the same time or less than they estimated.
Recommended
TT
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TOM T.
Fort Myers, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2016
verified customerVerified Customer
Pat t
Professional friendly
Recommended
PD
Pete D.
Fort Myers, FL
Cadillac DTS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2016
verified customerVerified Customer
Category: Service
Pete said basically everything was okay, but the service warning light is still on for some reason. This didn't get turned off and is taking the vehicle back for this.
Recommended
JD
James D.
Fort Myers, FL
Chrysler Town
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2016
verified customerVerified Customer
Category: Service
James said he has been using this business for years and he wishes them great success.
Recommended
WO
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WALT O.
Fort Myers Beach, FL
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
verified customerVerified Customer
Staff
People are great.
Recommended
JC
Jim C.
Florida
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
verified customerVerified Customer
Category: Service
Jim said the business provides good service. He took his vehicle in to have his shocks changed and they said it was not necessary. He said they could have changed them anyway and he would not have been the wiser.
Recommended
NR
Nancy Jo R.
Fort Myers, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
verified customerVerified Customer
Category: Service
Nancy said she has gone there for years and she has referred a lot of people to go there.
Recommended
SR
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SUE R.
Volkswagen New Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
verified customerVerified Customer
Good local business, has always treated me well
I have been a customer for many years, feel they are fair and do a good job, have many loyal customers.
Recommended
WW
Wendy W.
Fort Myers, FL
Volkswagen Jetta
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2016
verified customerVerified Customer
Category: Service
Wendy said she did not have an appointment so she was happy they were able to take her vehicle in quickly. They explained everything to her and gave her good feedback.
Recommended
RS
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RONALD S.
Fort Myers, FL
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
verified customerVerified Customer
1st time maintenance ,will be back........
Great customer service with plenty of hot coffee to spare
Recommended
EL
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EILEEN L.
Fort Myers, FL
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2016
verified customerVerified Customer
The people were always polite, helpful did not talk down to you if you didnt understand something....
I have been going to Pam's for years.. I a Nutshell... I trust them to tell me the truth about my car....
Recommended
SW
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STEWART W.
Estero, FL
Buick Enclave
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2016
verified customerVerified Customer
Needs a little more work I think
Hello, Now that I've driven the car a few days, I'm a little disappointed in the the fact that The car still goes "clunk" when shifting, as if there is still a "bad" motor mount. I know you replaced the lower mount that you said was broken in half but the dealer initially said the upper mount and "dog bone" strut mount need to be replaced. Do you think we need to do more? I guess I should bring it back in so you can drive it.
Recommended
Pam's Motor C. from Pams Motor City LLC responded on 06/19/2016 04:51 PM

Anytime,  Thank You

Pam's Motor City
PP
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PAUL P.
Fort Myers, FL
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2016
verified customerVerified Customer
Professional, on-time, reasonable costs
Friendly and professional
Recommended
AS
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AUDREY S.
Fort Myers, FL
Buick Rendezvous
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
verified customerVerified Customer
Honest repair recommendations
availability and location
Before my husband passed away he told me if anything happened to him to continue to take the car to Pam's, he trusted them.
Recommended
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