Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

134 Reviews

96% Would Recommend
Latest Review about 1 year ago

Reviews


GG
Greg G.
Bend, OR
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Greg said the comprehensive care they used when they explained the repairs to him and the due diligence they showed trying to solve the problem was very good.
This review was collected via phone interview by Customer Research Inc.

JM
Jan M.
Bend, OR
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
Jan said the people are really nice but she did have to go back because the computer was not hooked up.
This review was collected via phone interview by Customer Research Inc.

LP
Liz P.
Oregon
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2016 Category: Service
Liz said she would have liked to have had a little advanced knowledge of the cost of the service and when the service would be completed.
This review was collected via phone interview by Customer Research Inc.

GB
Gregory B.
Bend, OR
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2016 Category: Service
Gregory said the business always follow through, and calls him back. They are friendly, punctual, and dependable. However, the service wasn't outstanding. He is missing a hubcap.
This review was collected via phone interview by Customer Research Inc.

GH
Gary h.
Bend, OR
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016
Excellent Service
The Par team is very good. This repair adventure, however, included a snow storm and some misdelivered parts by Napa which extended the time it took to complete the repairs. All of this was outside of the solid work performed by Par. The only reason I am giving this rating a 4 instead of 5 is because Par could be a little better at communicating status. Otherwise, it was excellent work as usual.

JR
Jeff R.
Oregon
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2015 Category: Service
Jeff said he was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

RC
Ron C.
Bend, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2015
Great service
I am pleased

SM
Steve M.
Bend, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2015 Category: Service
Steve said the business did not get all his information when he first took his vehicle in. He said a phone call interrupted the person he was talking to causing them to not get his phone number to call him when his vehicle was ready. As a result, he had to go back to find out when it would be ready.
This review was collected via phone interview by Customer Research Inc.

ML
Maria L.
Bend, OR
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2015
Experience
Honest, cares about his neighbors/customers

KG
Kenney G.
Bend, OR
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015
Good diagnosis and fix. I will be back.
noe ok

HM
Hoss M.
Bend, OR
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2015 Category: Service
Hoss said the business was knowledgeable, super friendly and pretty helpful.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Bend, OR
Oldsmobile Cutlass Ciera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2015
mr fixit
good solutions for unseen problems-really weak on call backs.............don't know when u r fixed!!

CT
Cody T.
Bend, OR
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2015 Category: Service
Cody said the business was good, fast and nice. He likes that the business is right by his home.
This review was collected via phone interview by Customer Research Inc.