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Parks Genesis Of Gainesville

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(9 Reviews)
27
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
5.0
ReScore Average
27
Net Promoter Score ®

Business Details

Categories
Contact
(352) 372-4251
No Business Hours Provided

Business Hours

* No Time Zone provided
3111 North Main Street Gainesville, FL 32609
Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(9 Reviews)

Verified Customer
Newberry, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
verified customerVerified Customer
Category: Service
Good service
My car has an issue with noise. It took some time due to waiting for the parts and so on, but the service team took care of car really well. The service manager, Bucky, even followed up with me during the whole process. I really do appreciate your help and extra care Mr Bucky!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2021
Category: Service
Love my genesis, but service is hyundai
Love my car, but service is just hyundai
Not Recommended
Eric D. from Parks Genesis Of Gainesville responded on 03/05/2021 12:44 PM

Thank you or taking the time to complete the Survey. We are always looking for ways to improve our customer's experience. Please call 352-372-4251 and ask for Bucky or Eric, we would love to hear from you.

Karl "Bucky" B., Service Manager from Parks Genesis Of Gainesville responded on 03/05/2021 01:15 PM

We thank you for filling out our survey. After testing with you if we have resolved your concerns, please give us a rescore. Thank you!

Karl "Bucky" Buchwald
Service Manager
(352) 372-4251
kbuchwald@parksofgainesville.com
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