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Parkway Hyundai of Wilmington

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,471 Reviews)
84
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Score Details

5 stars
83%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
109
Total ReScores™
4.7
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

The Parkway Hyundai team is more than just a team - we're a family! We are located off of the I-40 in Wilmington, NC. Call us today to schedule your next service visit, or schedule on our website online. We can't wait to see you. The Parkway Hyundai team is more than just a team - we're a family! We are located off of the I-40 in Wilmington, NC. Call us today to schedule your next service visit, or schedule on our website online. We can't wait to see you.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(910) 392-4888
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
5920 Market Street Wilmington, NC 28405
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,471 Reviews)
Write a Review
Recent Reviews
AH
gravatar
Art H.
Leland, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/23/2022
0
Category: Service
Reservation it's not
Made Reservation for oil change and tire rotation 30 days before the service date. Arrived at 945 for 10 am appointment, checking in was told this was " drop off" and could take till 4pm. Asked to speak to a manager, spoke with Mr Lee. He must be a brother in law or something, he was just making excuse after excuse , telling me that I didn't understand and that my confirmation said it was a drop off, pulled up the confirmation text and lo and behold no mention of the drop off ,only I have a 10am reservation. No offers to give me a loaner to go home or even pay an uber. He finally admitted it's an ongoing problem , then yelled he was done with me, asked to speak with someone above him ,this at 1030am spoke at 2pm with someone.
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