Parkway Hyundai of Wilmington


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1409 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.0800004/5Overall Rating 4.0800004/5Overall Rating 4.0800004/5Overall Rating 4.0800004/5rating 4.0800004
Original
Overall Rating 2.04/5Overall Rating 2.04/5rating 2.04rating 2.04rating 2.04
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Joseph O. on 11/19/2017
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"I thought the charges were excessive."
see prior page
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 09:36 PM
Christopher L. on 11/19/2017
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"Recall was performed as expected "
Left my vehicle for recall through overnight drop received call immediately next day and service was performed as I expected it should
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 04:26 PM
Robert S. on 11/19/2017
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"Excellant Servive"
Service was executed flawlessly. I was keep informed as always in a timely manner, so I could pick up my Santa Fe as my schedule permitted .
Thanks Chris Great Job keeping me informed.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:51 AM
Verified Customer on 11/18/2017
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"Quick, friendly service "
My car was brought out quicker than promised and my service manager was so friendly!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 08:18 AM
Verified Customer on 11/17/2017
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"Great!"
Wonderful service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:43 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for your kind review! We look forward to a continued service relationship with you!

D. on 11/17/2017
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"Service Rep Chris Brunk treats me more like a friend than a customer"
Keep up the good work
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:23 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

We will continue to give 5-star service here at Parkway Hyundai and look forward to seeing you at your next service interval!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:47 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you so much for the positive feedback.

NATHAN B. on 11/17/2017
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"GREAT SERVICE! GREAT PRICES! GREAT PRODUCTS!"
We have purchased 2 cars from Parkway Hyundai in the past 5 years and they both have been great cars and the service has always been way above average. Can't beat the warranty and prices!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:13 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

And we have great customers! Thank you for being one of them!

ROBERT P. on 11/17/2017
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"Service Dept."
Fast, Friendly service. Great to do business with.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:54 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for your business! We look forward to seeing you at your next service interval!

Kaye N. on 11/17/2017
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"My service person contact, Katy. She is very cordial and always takes care of me."
Like doing business at Parkway. The car I have now is my second one from Parkway. Nice people so far.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:37 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for your continued business! We value you as our customer and look forward to seeing you at your next visit.

Verified Customer on 11/17/2017
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"Great customer "
Excellent customer service.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 10:57 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for choosing Parkway Hyundai! We appreciate your business!

Verified Customer on 11/16/2017
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"People, attitude, pride in their work and knowledge "
Great service. Thank you Christopher Deen!!!
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:32 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/17/2017

Thank you for the positive praise and 5-star review! We appreciate your business!

David B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David"
David
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 03:14 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/16/2017

Thank you so much for being our customer and the 5-star review!

Gregory M. on 11/15/2017
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"Hyundai Service"
Very attentive. Exceeded expectations throughout the transaction.
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:34 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/16/2017

Thank you for your positive feedback! We look forward to seeing you at your next service interval.

Cynthia K. on 11/15/2017
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"The people "
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 09:23 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/16/2017

We really appreciate you giving us a 5-star review and your business!

George Q. on 11/14/2017
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"service was on schedule and efficient. waiting area satisfactory. service personnel very courteous and knowlegable."
this was first 6 month service since leased the Santa Fe Sport. Quick and courteous service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:40 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/14/2017

We look forward to your continued business. We will see you in 6 months!

Verified Customer on 11/13/2017
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"Great customer service"
Very attentive, thorough, and knowledgeable. Extremely pleased with my service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 05:37 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/14/2017

We look forward to pleasing you at your next service interval. Thanks for the 5-star review!

Verified Customer on 11/13/2017
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"Service people are friendly and professional. Free car wash is an plus."
Work was done promptly.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:27 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/14/2017

We are so happy to provide you with prompt, friendly service. We look forward to seeing you at your next service interval!

Robert L. on 11/13/2017
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"Excellent service!"
I was in last week for routine service. I arrived about 20 minutes early, but Chris took my vehicle right in. The service was performed well within the estimated time frame. I was pleased!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 12:18 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/14/2017

We appreciate your business and look forward to seeing you at your next service interval.

Daniel P. on 11/13/2017
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"Excellent car and knowledgeable people."
Everyone I speak with.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 08:18 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 11/13/2017

We are always happy to answer questions and assist our customers in anyway possible. Thank you for your business!

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