Parkway Hyundai of Wilmington

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910-392-4888
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1944 Reviews

5 star
80%
4 star
12%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (32)

ReScore
Overall Rating 4.2812481/5Overall Rating 4.2812481/5Overall Rating 4.2812481/5Overall Rating 4.2812481/5rating 4.2812481
Original
Overall Rating 2.03125/5Overall Rating 2.03125/5rating 2.03125rating 2.03125rating 2.03125
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews

CC
Carol C.
Wilmington, NC
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Outstanding!
Courteous and professional staff combined with excellence service.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for your positive words! We appreciate your business!

PB
Patricia B.
Hampstead, NC
2015 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Quick Professional Service
I took my car into service and within an hour, I was out the door.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for sharing your feedback with us! Friendly, efficient service is what you will always get here at Parkway Hyundai! We appreciate your business!

MC
Mary C.
Leland, NC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great service
Happy with service
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for your positive response! We are happy to do business with you and look forward to seeing you at your next service!

Anonymous avatar
Verified Customer
Hampstead, NC
2016 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Very convenient
The staff member assigned to help us was excellent and very friendly.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for taking the time to share your feedback with us! We appreciate your business!

KB
Kenneth B.
Rocky Point, NC
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Friendly people. Good and fast service.
Pleasant experience.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for your feedback! We look forward to your continued business!

JM
Jane M.
Wilmington, NC
2011 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Best hyundai dealer ever
Chris in service department is A-ONE!!
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for the great review! We think you are A-ONE and look forward to seeing you at your next service interval!

MF
Matthew F.
North Myrtle Beach, SC
2016 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
service managef
extra efforts after hours on a Saturday to try and fix problem
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/19/2018

Thank you for sharing your feedback! We appreciate your business!

DT
Deborah T.
Sunset Beach, NC
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Excellent Service
The Service department is friendly, quick and thorough. Pleasure doing business with Parkway.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/18/2018

Thank you for the great feedback! It is our pleasure to do business with you!

MC
Mj C.
Wilmington, NC
2011 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
5 stars
I was impressed by the excellent service of Josh.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/18/2018

Thank you for the positive feedback! I will let Josh know how impressed you were. We appreciate your business!

PS
Paul S.
Shallotte, NC
2013 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Cr
Friendly and accommodating
Recommended
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. from Parkway Hyundai of Wilmington responded on 06/18/2018

Thank you for sharing your feedback! We hope you will choose Parkway Hyundai for your next service. We value your business!

Anonymous avatar
Verified Customer
Oak Island, NC
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Service Dept
The service department are nice and friendly. I would recommend the service department but will never recommend the new car. Sales department!
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Helen C. from Parkway Hyundai of Wilmington responded on 06/18/2018

Thank you for your feedback! We hope we will you see again for service. We appreciate your business!

JJ
Jacqueline J.
Raleigh, NC
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
The people
The service dept has your car ready when they say they will. I like the prompt service and the reminders.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/15/2018

Thank you so much for sharing your feedback! We are always happy to provide efficient service with a smile here at Parkway Hyundai! We appreciate your business!

VG
Vicki G.
Wilmington, NC
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Hyundai Services
I have owned Hyundai vehicles for over 15 years, and I have consistently had excellent service throughout those years.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/15/2018

Thank you so much for the positive review! We are happy to hear you are a Hyundai owner for 15 years and so glad we can be part of that experience with you! We appreciate your continued patronage!

WA
William A.
Swansboro, NC
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Bill a
Outstanding service but unfortunately I live over two hours away. Chris was great.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/14/2018

Thank you for sharing your feedback! Whenever you are in the area, please stop by and see us! We appreciate your business.

Anonymous avatar
Verified Customer
Leland, NC
2011 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Very helpful staff for the job done!
Very helpful staff for the job done!
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/14/2018

We thank you for the positive review! We appreciate your business and look forward to seeing you at your next service.

LG
Larry G.
Wilmington, NC
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great service!
I had a really good experience with everyone I came in contact with at Parkway! They were very nice and did everything exactly as I was told. No surprises, no extra charges, just good friendly people that seemed like they actually enjoyed working there. Will go back without hesitation!!
Recommended
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. from Parkway Hyundai of Wilmington responded on 06/13/2018

Thank you for the positive feedback! We appreciate your continued business!

Anonymous avatar
Verified Customer
Wilmington, NC
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
No title
I don’t want to add any review
Recommended
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. from Parkway Hyundai of Wilmington responded on 06/13/2018

Thank you for your feedback! We appreciate your business!

DB
David B.
Southport, NC
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Outstanding Service Department
Parkway Hyundai continues to impress every time I go there. The loaner car was waiting for me when I got there. My car was ready well within the estimated time. The Carefree Maintenance program includes a car wash...and since their car washer was not available, they gave me a certificate for a full car wash at a local car wash--that was above & beyond in my book.
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/13/2018

Thank you for sharing your feedback with us! We appreciate your business and look forward to seeing you the next time.

Anonymous avatar
Verified Customer
Carolina Beach, NC
2013 Hyundai Sonata Hyb
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2018 Category: Service
Repair
Very disappointed
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Helen C. from Parkway Hyundai of Wilmington responded on 06/15/2018

Thank you for your feedback. My manager is looking into this matter and will reach out to you very soon. We appreciate your business!

KM
Karen M.
Wilmington, NC
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great service!
Love my car and love the service that comes with it!
Recommended
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Helen C. from Parkway Hyundai of Wilmington responded on 06/11/2018

Thank you for your feedback! We appreciate your business!