Parkway Hyundai of Wilmington


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1577 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.1153858/5Overall Rating 4.1153858/5Overall Rating 4.1153858/5Overall Rating 4.1153858/5rating 4.1153858
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Bethany D. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional"
Always professional, take the time to explain what my car needs or doesn't need. I've never felt taken advantage of or lied to. Quick, efficient service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/20/2018 07:53 AM
Deborah L. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best place for sales and service "
I love Parkway Hyundai. I bought my first Sonata from Chris G in May 2015 and when it’s time I’ll buy another one from him as he was the best! As far as service they are easy to work with for my schedule and are all so super nice and that makes taking my car in for service so much easier. I always feel comfortable and know they have checked out everything so I always feel super safe when traveling 2000 plus miles a month for work...great car and great service - who could ask for more?
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 05:03 AM
William C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New. car"
Great
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:31 PM
Grant G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and professional"
fast and professional
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:45 AM
Edward H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Courteous and efficient.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:36 AM
Ira J. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service rep terrific"
Good solid , pleasant and friendly fellow.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:27 AM
Laura M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Love everyone in Service -,helpful and patient
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:33 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/19/2018

Thank you for your continued patronage! We love having you as our customer!

Diane W. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"well organized and personable"
Enjoyed the loaner. Confident that the records.of my cars maintenance history is documented by the dealership so I am not paying for unnecessary maintenance procedures.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:31 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/19/2018

Thank you for your feedback. We keep all of your service records on file here. Please feel free to request a copy at any time. Thank you for your patronage!

Gonzell S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service people "
Everything was handled to satisfaction, very pleased with work.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 04:18 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/19/2018

Thank you for your positive review! We value your business and look forward to seeing you at your next service!

Melissa P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
I experienced great customer service from the beginning to the end. The price was a little higher than I think it should be but overall everything was great. I love my Hyundai 😀
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 03:56 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/19/2018

Thank you for the positive feedback. Please check out our website, parkwayofwilmington.com, for coupons to use at your next service. We appreciate your business!

Joseph S. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"WORKFORCE"
A great group of people who care
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:11 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/19/2018

Thank you for your feedback! We appreciated your business and look forward to seeing you at your next service visit!

Jack F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience"
The service personnel, both the 'office' and the 'mechanic' personnel are excellent. They did a great job on my car and it drives so much better. And it was done so quickly and according to schedule. And I was given a nice 'loaner' to drive and well, everything was great and could not have been better.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:18 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/18/2018

Thank you for the positive survey! We appreciate your business!

Louise H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
Squeezed me in the same day I called since I was concerned about driving the car until I had it checked and did the work in a timely fashion- it was ready when promised, at a very reasonable cost. Car was returned much cleaner then it arrived.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 04:27 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/18/2018

Thank you for the 5-star survey! Glad we were able to accomodate you! We look forward to seeing you at your next service.

John M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
As usual, my service call was expedited and I was back on the road within 1/2 hour
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:39 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/18/2018

We appreciate your continued patronage! Thanks for the positive review.

Mary R. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service department"
Helpful and nice staff, great work and get my car washed
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:44 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/17/2018

Thanks for taking our survey! We value your business!

Marie P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department is great"
All of the employees are courteous and did the service in a timely manner.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 08:29 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/17/2018

Thank you for choosing Parkway Hyundai! We appreciate your business!

Don C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don Cadenhead "
Efficient, friendly, good value.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:30 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/17/2018

Thank you for your positive feedback. We look forward to seeing you at your next service visit!

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
Excellent service and staff.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:18 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/17/2018

Thank you for the positive review! We are so happy to have you as our customer.

Maria P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5"
Great service will definitely return
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:04 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 01/17/2018

Thanks for taking time out of your day to give us your feedback! And thanks for being our customer!

Verified Customer on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"unions not customer friendly"
The young lady who helped me was very friendly and informative...no problems. The service peformed was fine. But I've never taken my vehicle in anywhere before and been told that union workers take their lunch breaks and I would have an extra hour wait if I got an additional service done. Because of that I did not get the service done there...and went elsewhere.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:41 PM
Displaying Review 1 - 20 of 1577 in total