Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

821 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.6818164/5Overall Rating 4.6818164/5Overall Rating 4.6818164/5Overall Rating 4.6818164/5rating 4.6818164
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


SB
Sandra B.
Wichita Falls, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Friendly
Very friendly and helpful staff. From the front desk staff to the Technicians.
MICHAEL P. from Patterson Hyundai responded on 11/13/2018

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Patterson Auto Center
940-767-0101

Verified Customer
Electra, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service
Friendly atmosphere, work is done in timely manner. No complaints here
MICHAEL P. from Patterson Hyundai responded on 11/12/2018

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Patterson Auto Center
940-767-0101

SF
Starkovich F.
Wichita Falls, TX
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great job
Appreciate the service provided for all our car needs
MICHAEL P. from Patterson Hyundai responded on 11/12/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Patterson Auto Center
940-767-0101

RJ
Richard J.
Vernon, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
GOOD VEHICLE AND GOOD SERVICE EASY IN AND OUT AND GAVE ME A LOANER
GREAT JOB
MICHAEL P. from Patterson Hyundai responded on 11/12/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Patterson Auto Center
940-767-0101

Verified Customer
Wichita Falls, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Old change.
Quick and easy.
MICHAEL P. from Patterson Hyundai responded on 11/12/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Patterson Auto Center
940-767-0101

CB
Charles B.
Wichita Falls, TX
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
competent service. Friendly people
Competent service. Friendly people
MICHAEL P. from Patterson Hyundai responded on 11/09/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Patterson Auto Center
940-767-0101

SH
Sandra H.
Wichita Falls, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service, as usual.
Took my car in for the "low pressure" tire light light. They jumped right on it. I also asked them to give it a quick check as I was going on a trip. They were back with recommendations within about 15 minutes and took care of the items in another 15 minutes or so. Nothing big or expensive or questionable. Nice to know they won't take advantage of me being a woman. Highly recommend Patterson's service.
MICHAEL P. from Patterson Hyundai responded on 11/09/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Patterson Auto Center
940-767-0101

BB
Brenda B.
Lexington, OK
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Kept me informed on the progress of repairs of my vehicle.
Car was repaired and looks great from the accident. Kaine, in the service department, was great in keeping in touch with me each step of the process. Harris was wonderful in coming and getting the car since he thought it wasn't safe for me to drive it from Oklahoma to the dealership. (Harris needs a bonus)!!! The personal touch they gave me and the service that was performed is what makes people come back for additional services and purchases. Definitely getting the word out to everyone on the personal touches you gave to me which made me feel like I was your only client.
MICHAEL P. from Patterson Hyundai responded on 11/08/2018

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Patterson Auto Center
940-767-0101

AP
Alex P.
Wichita Falls, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Fantastic Job and Friendly Service
I was there at 7:25 AM in the morning and was greeted to a friendly staff. After they went ahead and took my car for the annual inspection, oil change, and registration, I was able to enjoy some hot coffee. Waited 35 minutes and got a clean bill of health on my car.
MICHAEL P. from Patterson Hyundai responded on 11/08/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Patterson Auto Center
940-767-0101

CH
Carole H.
Wichita Falls, TX
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Appointment Time Acknowledged
Arrived at appointed time and service was rendered in timely manner. Only needed oil change, coolant and belts checked.
MICHAEL P. from Patterson Hyundai responded on 11/08/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Patterson Auto Center
940-767-0101

ND
Noble D.
Iowa Park, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Outstanding service
Staff is very friendly, professional and personable.
MICHAEL P. from Patterson Hyundai responded on 11/05/2018

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.


Patterson Auto Center
940-767-0101

MH
Monzy H.
Holliday, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great experience
My wife and I had a great experience when took our 2018 Santa Fe to be serviced. Everyone was very kind a treated us and our children like we were family. Will definitely be coming back again
MICHAEL P. from Patterson Hyundai responded on 11/03/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.


Patterson Auto Center
940-767-0101

RK
Ronnie K.
Wichita Falls, TX
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Friendly
they know me...call me by name
MICHAEL P. from Patterson Hyundai responded on 11/02/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Patterson Auto Center
940-767-0101

GS
Gary S.
Wichita Falls, TX
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Slow service
First slow service I ever received but overall staff was friendly
MICHAEL P. from Patterson Hyundai responded on 10/31/2018

Thanks for taking the time to respond back to us informing us of your recent visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Patterson Auto Center
940-767-0101

BB
Barrett B.
Wichita Falls, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Excellent customer service
The customer service here at Patterson is the Best around in my opinion. They are fast friendly and very helpful.
MICHAEL P. from Patterson Hyundai responded on 10/31/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.


Patterson Auto Center
940-767-0101

RH
Richard H.
Wichita Falls, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Courteous
Very friendly atmosphere. Excellent service.
MICHAEL P. from Patterson Hyundai responded on 10/31/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.


Patterson Auto Center
940-767-0101

DL
Deborah L.
Oklahoma City, OK
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Great Service
The location is convenient, the staff is courteous and professional.
MICHAEL P. from Patterson Hyundai responded on 10/29/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.


Patterson Auto Center
940-767-0101
DGrisham@pattersonauto.com

CB
Carol B.
Wichita Falls, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Oil change and tires rotated.
Fast, complete and very respectful and friendly. They do a great job.
MICHAEL P. from Patterson Hyundai responded on 10/26/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.


Patterson Auto Center
940-767-0101

CD
Christi D.
Vernon, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
People
The people are so friendly and courteous. They make you feel important. They always have fast service, too.
MICHAEL P. from Patterson Hyundai responded on 10/24/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

David Grisham
Patterson Auto Center
940-767-0101

TB
Theron B.
Wichita Falls, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Friendly people that help
Best service ever. Sold on Patterson auto won't go anywhere else to buy auto!!
MICHAEL P. from Patterson Hyundai responded on 10/24/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

David Grisham
Patterson Auto Center
940-767-0101

Displaying Review 1 - 20 of 821 in total