Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

727 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


CH
Charles H.
Vernon, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
2018 Hyundai Sonata Sport service
Everything went very smoothly. The staff was great and informative. They were ready for me at my set appointment time and I am pleased with the service and the price of the service.
MICHAEL G W. from Patterson Hyundai responded on 07/19/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.



 

Michael Williams
Patterson Auto Center
940-767-0101
mwilliams@pattersonauto.com


RB
Rudy B.
Olney, TX
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Rudy Bueno
Ryan Parish service manager looked up my warrantys and recalls and got the job done .
Thank You
MICHAEL G W. from Patterson Hyundai responded on 07/18/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


SM
Sammy M.
Burkburnett, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Extremely professional.
Everything was great
MICHAEL G W. from Patterson Hyundai responded on 07/17/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


JW
Jada W.
Wichita Falls, TX
2018 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
a
a
MICHAEL G W. from Patterson Hyundai responded on 07/16/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


JW
Jessica W.
Wichita Falls, TX
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good communication through text
Ryan was prompt dealing with my issues, all of my needs were met in a timely manner
MICHAEL G W. from Patterson Hyundai responded on 07/15/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


Verified Customer
Wichita Falls, TX
2016 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
The service crew is WONDERFUL!
Friendly staff, excellent service.
MICHAEL G W. from Patterson Hyundai responded on 07/15/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


Verified Customer
Wichita Falls, TX
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Staff
Salesmen and Service department employees are very friendly and eager to help.
MICHAEL G W. from Patterson Hyundai responded on 07/13/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


JB
Jamie B.
Wichita Falls, TX
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
excellent customer service
great team, every time
MICHAEL G W. from Patterson Hyundai responded on 07/13/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


Verified Customer
Wichita Falls, TX
2013 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/10/2018 Category: Service
Service is always great but as I said pricing seems high.
Pricing
MICHAEL G W. from Patterson Hyundai responded on 07/10/2018

Sorry to hear about you recent visit, Ryan Parish the Hyundai Advisor will contact you asap.

MICHAEL G W. from Patterson Hyundai responded on 07/12/2018

Bobby, This is Ryan with Hyundai Pattersons. Ive been attempting to reach you and to discuss the last visit you had. at your earlist conveniance please contact me at 940-720-5803


CP
Cheryl P.
Wichita Falls, TX
2006 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great Customer Service!
Great Customer Service!
MICHAEL G W. from Patterson Hyundai responded on 07/10/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


Verified Customer
Wichita Falls, TX
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
2018 Hyundai service
Went to the dealership for a tire repair. Patterson's took care of the issue. Communication was excellent and the employees were friendly. Thanks.
MICHAEL G W. from Patterson Hyundai responded on 07/06/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


SH
Sandra H.
Wichita Falls, TX
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great service again!
Ryan met me with a friendly "can do"attitude. He is always pleasant and eager to do all he can to ensure a successful visit. He informed me up front what could be accomplished and what would need another visit. I appreciate not having any surprises when it's time to pay.
MICHAEL G W. from Patterson Hyundai responded on 07/06/2018

It’s always great to hear how Ryan Parish and the Hyundai staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


Verified Customer
Wichita Falls, TX
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Personal
Very nice & courteous employees, very timely oil change
MICHAEL G W. from Patterson Hyundai responded on 07/03/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai Service Department. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

 

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com


AS
Anita S.
Wichita Falls, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Service
Quick and polite
MICHAEL G W. from Patterson Hyundai responded on 07/03/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Patterson Auto Center
940-767-0101


DM
Deborah M.
Wichita Falls, TX
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Great Place!
Friendly, very knowledgeable.
MICHAEL G W. from Patterson Hyundai responded on 07/02/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Patterson Auto Center
940-767-0101


CS
Charles S.
Wichita Falls, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Excellent service.
Excellent service.
MICHAEL G W. from Patterson Hyundai responded on 06/29/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Patterson Auto Center
940-767-0101


MR
Mark R.
Vernon, TX
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Thanks!
Ryan Parish continues to strive to obtain solutions to the customer ‘s concerns. He is the customer ‘s best asset!
MICHAEL G W. from Patterson Hyundai responded on 06/28/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Patterson Auto Center
940-767-0101


Verified Customer
Chillicothe, TX
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Review
I always get prompt friendly service. They do a full check and recommend what needs
attention or what can wait.
MICHAEL P. from Patterson Hyundai responded on 06/27/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Patterson Auto Center
940-767-0101

MC
Marie C.
Graham, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Friendly, prompt
Everyone in the service department is very friendly and courteous, my vehicle was taken in right away even though I arrived early and the service was accomplished promptly...couldn’t ask for better!
MICHAEL P. from Patterson Hyundai responded on 06/26/2018

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.


Patterson Auto Center
940-767-0101

RD
Ronald D.
Devol, OK
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Great Service
Always got oil changes there and it didn’t take hours. I had a ruined tire once and tried to get it replaced under the dealer road side assistance plan but got double talk about how to get it replaced. Side policies with outside vendors needs re-examined.
MICHAEL P. from Patterson Hyundai responded on 06/26/2018

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.


Patterson Auto Center
940-767-0101

Displaying Review 1 - 20 of 727 in total