Paul's Cedar Avenue Tire & Auto

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

140 Reviews

93% Would Recommend
Latest Review over 2 years ago

Reviews


PO
Peter O.
New Prague, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2015
Great service
I called Paul's to see if they could fix my brakes on a Saturday afternoon. They say bring it by and they would check it out. Paul himself checked over my truck and after a very thorough look over informed me that I needed far less than I expected. He showed me exactly what he found and showed me what we could do about it. Paul gave me a couple of price options one being a long term plan, the other a fix it just for now. They all treated me very professional and made a bad situation actually a little fun. I shoul add that they were VERY busy. I will certainly return

BP
BRIAN P.
Apple Valley, MN
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015
Flat tire
I noticed I had a flat tire when I was filling up the gas to my car, I ask Carlos to check my tire pressure and he found two nails. He suggested to get it fixed and it will be very quick. Sure enough, in about the minutes, he was able to fix my tire, for a very reasonable cost. Awesome job Carlos!!!

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GINA E.
Apple Valley, MN
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015
Family Feel, Genuine, Clean, Trustworthy
We've been doing business with Paul's for over 13 years and have always been treated with patience, kindness, and fairness (while explaining car repairs highly advised now and what we should be planning for or keeping an eye on). Most of the workers (both in the service station and at the counter) have worked there for years-- maybe all the years we've been doing business there! This shows that employees, too, are respected and taken care of. It is always clean and the bathroom is nice. This is a great service station where the owner and workers are genuine, helpful and friendly. I highly recommend Paul's to anyone! Oh, and best car wash in Apple Valley!

GB
Gerald B.
Apple Valley, MN
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Spoke with Susan. She said she was really happy with the service at this business so she returned.
This review was collected via phone interview by Customer Research Inc.

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GEORGIA T.
Apple Valley, MN
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015
Packers
I have been going to Paul's for many years. They do good work, give good advice, and are always fun to talk to.

PL
Phill L.
Peoria, IL
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Phill said this business followed through with the quote.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Burnsville, MN
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Mary said the business got the repairs done quickly without an appointment and washed her vehicle. She said she is happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

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NAOMI B.
Rosemount, MN
Chevrolet Captiva Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015
Everyone is polite and curtious.
Great

RZ
Robert Z.
Minnesota
Ford Pickup
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Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2015 Category: Service
Robert said he took his vehicle to this business to have a tire balanced. He had spoken with Paul and was told that it was $12 to have the tire balanced. When he took his vehicle in, an employee told him he had knocked some dirt off the inside of the rim and that the tire was balanced. He was charged $17 because he was not told about the environmental charges when he called for the quote. He had to drive about 500 miles to get home with a tire that was not balanced. He said he is not happy. If he is ever in the area again, he would not be a repeat customer. He is planning on writing to them and asking for his money back. If he needs to, he is going to write a letter to the Pennsylvania Better Business Bureau.
This review was collected via phone interview by Customer Research Inc.

GI
Gerianne I.
Apple Valley, MN
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2015 Category: Service
Gerianne said the business took a week to repair her tire. She would not recommend them because their prices are expensive.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Minneapolis, MN
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Michael said this business is very nice to him. They let him know what is going on with his vehicle. The service is good.
This review was collected via phone interview by Customer Research Inc.

AF
Annette F.
Minnesota
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Annette said she had a good experience with the business. The service was good.
This review was collected via phone interview by Customer Research Inc.

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Chris V.
Apple Valley, MN
Mazda
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2015 Category: Service
Chris said they were pretty effective but the price they quoted him on the phone was different from the actual price.
This review was collected via phone interview by Customer Research Inc.

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Dorothy Y.
Apple Valley, MN
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Dorothy said she has been going to this business for 30 years.
This review was collected via phone interview by Customer Research Inc.

MM
Marie M.
Lakeville, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/21/2015
terrible service, awful workmanship
stay away from this place! Your car will be in worse condition after they touch it. Prices are outrageous and service is simply terrible.

JS
Justin S.
Apple Valley, MN
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Justin said his overall experience was great. They were fast and completed the work under the estimate. Mark was insightful and explained everything. He was great to work with.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Apple Valley, MN
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Nicole said this business is friendly and quick. They did a good job.
This review was collected via phone interview by Customer Research Inc.

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Alex E.
Hastings, MN
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015 Category: Service
Alex said the service was very quick and nice.
This review was collected via phone interview by Customer Research Inc.

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DANIEL M.
Apple Valley, MN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015
Fast service
Mark explained it perfectly to me I understood what he said and he got it in fast and fixed it fast and perfectly

DL
Dennis L.
Apple Valley, MN
Chrysler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015 Category: Service
Dennis said he has been going to the business for years and they have good mechanics. They are always very friendly.
This review was collected via phone interview by Customer Research Inc.