Metro Motor l Pennsylvania Avenue Exxon


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

399 Reviews

97% Would Recommend
Latest Review 4 days ago
Kenneth C. on 04/16/2018
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Kenneth said the customer service was good.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 04/14/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Don P. on 04/11/2018
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"18 year old Saturn gets professional upkeep."
Pennsylvania Exxon always completes the job thoroughly and points out potential problems that can be fixed now in order to avoid bigger problems & expenses in the future. They are particularly good in finding necessary parts for older cars...like my 18 year old Saturn station wagon.
Vehicle: Saturn LW
Service Date: 04/09/2018
Review Created: 04/11/2018 08:12 AM
Roy C. on 04/11/2018
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"Great service"
Greg Chery was very upfront and prompt. Will be using this service again.
Vehicle: Chevrolet Equinox
Service Date: 04/10/2018
Review Created: 04/11/2018 07:07 AM
Gail R. on 04/10/2018
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"Very satisfied customer"
Love these guys! They are so considerate. They advise me every step of the way. starting when I drop the car off, continuing until the repair is complete. Photos of the damaged parts and even show me the part, with explanation, when I go by. Never any doubt of their honesty. My car is a 2001, and I love it. They treat it with care.
Vehicle: BMW 740iL
Service Date: 04/08/2018
Review Created: 04/10/2018 11:55 AM
Diane G. on 04/06/2018
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"Always above and beyond"
I recently brought my car in because my side view mirror on the passenger side was damaged and needed to be replaced. Greg searched around until he found one, which was not easy because my car is so old. It was not in the color of my car, but he said that if I had it painted, he would install it for me, which he did. I had made inquires at other places with no luck. Greg to the rescue as always!!! This is just one example of the many times that Greg has gone "above and beyond the call of duty". I am a customer for life!!
Vehicle: Toyota Avalon
Service Date: 04/03/2018
Review Created: 04/06/2018 02:27 PM
Paula C. on 04/06/2018
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"Fantastic service!"
I will be back for all my car and truck service going forward. Friendly. Honest. Reasonable prices. Great service (thank you for vacuuming my car). I have already recommended this station to 5 friends. Thanks for quick and easy repair.
Vehicle: FIAT 500
Service Date: 04/05/2018
Review Created: 04/06/2018 02:26 PM
Chris N. on 04/06/2018
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Chris said Gary does a great job.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Justin M. on 04/05/2018
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"Great service, great price "
The staff quickly turned over my car, provided a detailed description of what was needed. He also provided me with pricing options.
Vehicle: Mercedes-Benz GLK-Class
Service Date: 04/04/2018
Review Created: 04/05/2018 09:03 PM
Samuel G. on 04/04/2018
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"Visitors from out of Town"
While visiting from New York our car broke down. The service we received was nice and friendly. Cesar’s customer service was very good. Greg kept us informed eached step of the way. We did not feel like we were being taken advantaged of. Nice place and great mechanics.
Vehicle: Chevrolet Traverse
Service Date: 04/02/2018
Review Created: 04/04/2018 03:57 AM
Mel A. on 04/03/2018
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"Overall service and communication "
Just excellent service all the way around. Good communication.
Vehicle: Subaru Outback
Service Date: 04/02/2018
Review Created: 04/03/2018 04:54 AM
Brian B. on 04/01/2018
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"Friendly and reliable service!"
I'd like to thank Greg and their staff at Penn Ave Exxon. They always take care of things fast! If it is a simple fix like a screw in the tire or a complex engine rebuild they always get it done with a smile on their faces. I'll be back for sure!
Vehicle: Acura TL
Service Date: 03/31/2018
Review Created: 04/01/2018 04:31 AM
Natalie H. on 03/26/2018
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Natalie said the staff member who repaired her vehicle, was thorough, informative, and that he went above and beyond with his customer service.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 03/12/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Eric S. on 03/20/2018
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Eric said all of the guy's are great.
Vehicle: Acura MDX
Category: Service
Service Date: 03/08/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Florence D. on 03/17/2018
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Florence said the service was really good.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 01/12/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Val L. on 03/16/2018
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Val said she always has a great experience. They don't do things to her vehicle that she does not need.
Vehicle: Acura TSX
Category: Service
Service Date: 01/15/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Mike C. on 03/12/2018
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Mike said the staff always does a great job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Catherine O. on 03/05/2018
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Catherine said the business made her feel special because they go out of their way. She said they are straight up and she trusts them.
Vehicle: FIAT 500
Category: Service
Service Date: 03/01/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Ramona P. on 03/01/2018
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Ramona said her overall experience was good. Everyone is always very polite, kind, and efficient. They offered to drive her home.
Vehicle: Cadillac ATS
Category: Service
Service Date: 02/22/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Veronica W. on 02/26/2018
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"Metro Motor - Value Safety for Me & My Family"
Its comforting to know my only family vehicle is taken care of with safety for me and my family in mind. When I go to the dealership I feel a great deal of anxiety and stress because the cost of repairs for previously resolved issues. It great to know the team at Metro Motors do a comprehensive check and let me know if an issue is a priority or something that can wait. Great service, friendly environment and very knowledgeable/skilled team.
Vehicle: BMW X5
Service Date: 02/22/2018
Review Created: 02/26/2018 05:18 AM
Gail R. on 02/24/2018
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"Very satisfied customer"
The people are Great! Friendly, knowledgeable and willing to listen to the problem and find a solution. Very patient.
Greg is terrific for big or small issues.
To make it even better, the station is approximately 5 blocks from my home and Greg still offers me a ride. He has helped with all sorts of car issues, my Toyota and my BMW 7. Everyone there is polite and knowledgeable.
Vehicle: Toyota 4Runner
Service Date: 02/22/2018
Review Created: 02/24/2018 08:22 AM
Displaying Review 1 - 20 of 399 in total