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Perry Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(941 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA
We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA AutoCare Centers and AAA-Approved Repair Facilities. We want our customers to feel appreciated and experience a positive visit every time. We won’t sell you something you don’t need.

That’s the Perry Way
...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(574) 252-7272

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone provided
13701 McKinley Hwy Mishawaka, IN 46545
Perry Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(941 Reviews)

SA
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Stephanie A.
Niles, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2022
0
Owner says airbags aren’t really needed
My windshield wipers randomly stopped working I was told it was a motor that would cost about 2000.00 to replace. Upon receiving a call that my Jeep was ready for pick I was told the airbag light was on. I told them it wasn’t when I dropped it, I was at first called a liar and told it was and then the owner agreed it wasn’t but he didn’t have time to fix it. So my airbags were disabled he then tells me airbags are needed they are a redundant safety feature and I can drive without them. Well sir as a 15 year medical provider I can assure you airbags save lives. He disagreed. He then told me he’s had the worst week in business and there’s so many things he’s like to call me. I told him I wouldn’t be paying for the job until her fixed what he clearly damaged. He proceeded to be incredibly rude and told me that wouldn’t work for him and he’d just hold my car. I said no that doesn’t work for me. Well the story ends with him telling me it was a bad week for him to quit drinking and that I would need to take my car to his Elkhart job bc the better mechanic works there. Keep in mind the owner is the one that worked on my car. The Elkhart shop fixed my car within 15 min saying he knocked a wire loose. I then paid my bill as I said I would once he fixed the error he caused. Has the owner bothered to reach out with any form of apology for his terrible behavior, telling me I dan drive without my air bags or the inconvenience it caused me to have to take my car to another shop. No! Please be ware of this shop, he made a mistake and failed to acknowledge it and once again to him it’s fine to drive without airbags, airbags in which he disabled while we was supposed to be fixing my Jeep
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