Personalized Auto Care


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

28 Reviews

100% Would Recommend
Latest Review 2 days ago
RODRIGUES C. on 10/18/2017
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"Great Service and Warranty Coverage"
The team at PAC really know how to take care of customers and provide honest, reliable and courteous service. I highly recommend them for any of your Porsche (or other German car) needs.
Vehicle: Porsche Cayenne
Service Date: 10/17/2017
Review Created: 10/18/2017 09:10 PM
Andrew C. on 10/16/2017
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Andrew said the service and communication were good.
Vehicle: BMW Z3
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
JILL/TIM M. on 10/14/2017
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"A Successful transition "
Steve would be proud of the smooth transition of his many customers. The shop looks great and is running well. Continued success!!
Vehicle: Porsche
Service Date: 10/12/2017
Review Created: 10/14/2017 07:43 AM
Bill. M. on 10/12/2017
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Bill said this business was great. He has taken his vehicle there for 20 years.
Vehicle: Mercedes-Benz SL-Class
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Tammy B. on 10/12/2017
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Tammy said they are great and kind. They get right on the work and they are kind. She did not have any complaints. She always try to use their service and she really likes them. They are always clean.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Saied G. on 10/12/2017
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Saied said the repairs were done in a timely manner.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Del M. on 10/11/2017
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"Porsche Cayenne"
Great service and people.
Shop is clean & organized.
Professional six star establishment.
Vehicle: Porsche Cayenne
Service Date: 10/10/2017
Review Created: 10/11/2017 08:31 PM
WARREN W. on 10/10/2017
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"As promised!"
They provided excellent service, on time, friendly at a fair price.
I used to use this company under the former owner but believe it is even better now.
I have BMWs, Mercedes and a Porsche. I will be back.
Vehicle: Mercedes-Benz E320
Service Date: 10/10/2017
Review Created: 10/10/2017 10:29 PM
SANDRA O. on 10/09/2017
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"Auto repairs"
Excellent. My car has more power and runs really smooth. Thinking of entering it in a NASCAR race with all the power it has.😆 As usual fully satisfied with the work done. Thanks Joe and the rest of the staff. Will never have anyone else work on my car as long as PAC is in business.
Vehicle: Mercedes-Benz C350
Service Date: 09/27/2017
Review Created: 10/09/2017 08:12 PM
C B. on 09/25/2017
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"Family Service."
Perfect service and qualified to bring warmth, understanding and satisfaction in every aspect.
Vehicle: Mercedes-Benz C-Class
Service Date: 09/21/2017
Review Created: 09/25/2017 09:36 AM
Ab H. on 09/12/2017
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"Great customer service"
Had an issue with the repair and was addressed immediately
Service Date: 09/05/2017
Review Created: 09/12/2017 02:56 PM
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Darius G. at Personalized Auto Care responded on 09/12/2017

Thanks.   Thanks for helping usunderstand your concern and address it.  We look forward to seeing you again in the future. 

Hage A. on 09/12/2017
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"Good location polite staff"
Was told only OEM parts will be used , then non OEM parts were used
Vehicle: BMW 320i
Service Date: 08/31/2017
Review Created: 09/12/2017 10:00 AM
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Darius G. at Personalized Auto Care responded on 09/12/2017

Hi, 
I am sorry to hear that you felt as if we used non-OEM parts. Please let me know what parts you are refering to, as I assure you that the parts ordered for your BMW were OEM Parts. Beru were and still are the original manufactures of the ignition wires and components for BMW. Additionally BOSCH are the original and prefered manufactures for spark plugs, ignition cap and ignition rotors. 
Please let me know if you have any questions, or if I can help clarify on any brands or manufactuires that we use on our cars.
Thanks,
Darius 

Mark H. on 09/12/2017
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"Great knowledge and customer service."
Had and '07 328i worked on there for an oil leak. Gave (financial)options on how to fix the problem. Gave great advice on the vehicle itself the goods and bads of that model. Would definitely recommend.
Vehicle: BMW 3 Series
Service Date: 09/07/2017
Review Created: 09/12/2017 09:57 AM
SANDRA O. on 09/08/2017
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"Auto repairs"
I have always had a great experience at PAC. I will continue to take my car there for all my needs. Friendly staff. They make you feel like family. And they always know you by name. I really like that.
Vehicle: Mercedes-Benz C350
Service Date: 08/30/2017
Review Created: 09/08/2017 08:56 PM
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Darius G. at Personalized Auto Care responded on 09/09/2017

Hi Sandra,
It is always great to see you and help when we can.  Thanks for the kind words.

JUSTIN W. on 09/07/2017
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"Great knowledgeable service and friendly environment "
Great knowledgeable service and friendly environment
Vehicle: Porsche 911
Service Date: 08/16/2017
Review Created: 09/07/2017 09:53 PM
CHRIS. M. on 09/06/2017
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"Service A"
Everyone here is helpful, quick and on spot with their service.
Vehicle: Mercedes-Benz E-Class
Service Date: 08/31/2017
Review Created: 09/06/2017 07:46 AM
Bonnie W. on 08/31/2017
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Bonnie said the staff did a very good job and there were no complaints.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 08/10/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Bob G. on 08/29/2017
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Bob said his experience with this business was excellent. Steve is a really good guy that he can talk to and trust. He does as promised and it is going to be right every time.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 07/31/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Elsa W. on 08/25/2017
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Elsa said the mechanic called her with her estimate before he did any work which was very nice.
Vehicle: Mercedes-Benz E55
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Kris J. on 08/17/2017
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Kris said his overall experience was perfect. He appreciates the discount. They were really professional.
Vehicle: Mercedes-Benz S320
Category: Service
Service Date: 08/04/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 28 in total