Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

655 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 1 day ago

Reviews


EV
ERNIE V.
Vancouver, WA
Honda Ridgeline
Verified Customer
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02/15/2019
Happy customer
Our truck check engine light came on. Peterson Automotive were able to check the code and resolve the problem the same day.Thanks for the quick response.

MA
Mario A.
Vancouver, WA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Mario said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LS
LINDA S.
Vancouver, WA
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
replaced power steering pump
Yes I am really happy with the service of Petersons Automotive! They replaced my automatic power steering pump and gave me a wonderful written guarantee Then it went out again shortly after BUT they gladly fixed my pump with same day work for just a short amount of time and NO CHARGE! GREAT STAFF! Linda Shaw

DF
DAVE F.
Camas, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Accurate diagnosis and quick fix.
I was fairly certain it was a bad thermostat, but proper testing showed a bad temperature sending unit.

MP
Matt P.
Vancouver, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Matt said the staff was very informative and the pricing was fair. He stated that he was shown true care and concern.
This review was collected via phone interview by Customer Research Inc.

TG
Tyler G.
Vancouver, WA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Tyler said the staff did a really good job .
This review was collected via phone interview by Customer Research Inc.

JM
J R M.
Yacolt, WA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
JR said they're doing good
This review was collected via phone interview by Customer Research Inc.

RP
ROXANA P.
Vancouver, WA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
I pretty much handed over my wallet, and Peterson's did not take advantage.
I gave Peterson's free rein to fix whatever needed to be done. They only did what needed to be done. They didn't take advantage of the situation at all! This is my auto repair shop from now on. Thank's Peterson's!

CM
Corey M.
Vancouver, WA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Corey said that his experience was good, and the staff was also very good.
This review was collected via phone interview by Customer Research Inc.

DK
DEXTER K.
Vancouver, WA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Great service and honesty
They provide great service and are always honest about repairs and are proactive about upcomi maintence items.

DT
Donna T.
Vancouver, WA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Donna said they are always good,.
This review was collected via phone interview by Customer Research Inc.

BP
BOB P.
Vancouver, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Finally, an auto repair shop I can trust.
I've had a couple of cars serviced or repaired at Peterson Automotive. There knowledge and experience with my RAM Cummins is outstanding.They fix what needs to be fixed, and don't try to up sell on things that can wait. Very reasonable rates and they delivery when they say they will. I will be back for sure.

MP
Mike P.
Vancouver, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Mike said that they are extremely honest and up front. He said he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

RP
Roxana P.
Vancouver, WA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Roxana said the business could have charged her more to do more, but did just what she needed and no more.
This review was collected via phone interview by Customer Research Inc.

DD
Dale D.
Washington
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Dale said the customer service was very professional. He said the staff treated him very well. He said they were very knowledgeable and he was really happy with the quality work they provided.
This review was collected via phone interview by Customer Research Inc.

AB
ALEX B.
Vancouver, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great service
First of all, I don't drive an Impreza, I drive a Crosstrek, that being said, they take excellent care of my 'trek

BH
Ben H.
Washington
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Ben said he was recommended by his nephew. He said the business was honest, informative, professional, courteous, and patient. He bought something that they could have charged a lot for, but, it was only a $7 part. He could not say enough about them, they are a real pleasure to work with.
This review was collected via phone interview by Customer Research Inc.

TF
Taylor F.
Vancouver, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Taylor said the business was very honest. They did the work they said they would in a timely manner. They were up front about the other issues with his vehicle. The manager, Chris, was an outstanding guy. He called him about every issue.
This review was collected via phone interview by Customer Research Inc.

RK
Rayni K.
Enumclaw, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Rayni said the business did good to work. They were honest and true. They did not try to scam her.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Brush Prairie, WA
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Matthew said the staff had him in and out quickly, and at the quoted price.
This review was collected via phone interview by Customer Research Inc.

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