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SureCritic / Brooks Automotive
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Brooks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,195 Reviews)
97
Write a Review
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Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(503) 390-4229
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4985 Brooklake Road NE Brooks, OR 97305
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Brooks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,195 Reviews)
Write a Review
Recent Reviews
AY
gravatar
ALEX Y.
Lake Oswego, OR
Suzuki Vitara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2016
verified customerVerified Customer
Awesome Customer Service
My car broke down on the side of the road near Brooks Automotive, so I didn't have much of a choice in taking it there. Fortunately, I had a great experience. They were very friendly and kept me updated regularly. Their prices were reasonable and fair, but the customer service was definitely the best part.
Recommended
Robert P. from Brooks Automotive responded on 10/18/2016 09:58 AM

Alex-We would like to thank you for choosing us for your repair needs. We strive to treat every customer the way we would want to be treated if the shoe was on the other foot. If your ever in the area and find yourself needing anything we will be more than glad to help.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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