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Brooks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,068 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE,
At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE, is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.

Domestic & Foreign Makes and Models • Full Service Auto Shop • Accepts Extended Warranties • Towing Available • ASE Certified Technicians • ASA Certified • Tech-Net Certified Call or stop by BROOKS AUTOMOTIVE for all your auto repair needs.
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Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 390-4229

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
4985 Brooklake Road NE Brooks, OR 97305
Brooks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,068 Reviews)

MA
gravatar
MICHAEL and JERILEE A.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
verified customer Verified Customer
honesty and reliability
Took our 2003 Chevy Aveo in again.
That little thing needs the doc periodically and Brooks Automotive
gives us the services we need for an affordable price.
Clear and direct with regard to if we can wait on something or need it done right away or in a month or a year, etc.
I love that they take a good look, upon request, at any issues we may have at the time of our oil changes.
Since we have older cars and are not mechanics, I cannot say enough how much I appreciate this business.
They keep our Honda, Toyota and Chevy humming along.
Thanks Rob!!!
Recommended
Robert P. from Brooks Automotive responded on 04/12/2017 04:00 PM

Michael and Jerilee- We would like to thank you for choosing us for your automotive repair needs. We do our best to be as transparent with our customers as possible, we feel this helps to build those lifelong customers. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
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