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Phil Long Hyundai of Motor City

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,698 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
56
Total ReScores
4.3
ReScore Average
68
Net Promoter Score ®

Business Details

About

Phil Long Hyundai Of Motor City is conveniently located in Colorado Springs, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Phil Long Hyundai Of Motor City’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to Phil Long Hyundai Of Motor City is conveniently located in Colorado Springs, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Phil Long Hyundai Of Motor City’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(719) 575-7600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (US & Canada)
170 W Motor Way Colorado Springs, CO 80905
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,698 Reviews)

MB
gravatar
Michael B.
Colorado Springs, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2023
0
Category: Service
Hyundai Service Suck
Complaint: 12/11/23
I Michael Eugene Bully got a recall notice in the mail last month from Hyundai Corporate office stating that my 2007 Sante Fe had a recall for a leaking oil pan. I noticed before that, my battery kept draining so I called this Hyundai dealer in Motor City and they called me in a couple weeks ago for an inspection. During the inspection they found the leaking oil pan and also the oil from the oil pan leaked inside the alternator. So the alternator became bad due to the oil leak which caused the battery to also drain. So the technician Falepa set up my an appointment to replace the oil pan and replace the alternator plus put a oil cover over the alternator for December 13th. I called off of work for the 13th so here's the kicker. Falepa called me today 11/13 and informed me that the alternator was backed up so we have to reschedule for a later day after they receive the alternator. This was very incompetent, unprofessional, dishonest, and no integrity because why Falepa didn't just make the initial appointment after they received the alternator in the first place which caused me to miss work for no reason plus I'm also scheduled to go out of town to see my Mother, Grandkids, and daughter on December 22nd thur the 26th to spend Christmas with my Family and I was planning to drive my Sante Fe out of town. Falepa claimed they couldn't find a simple alternator but there's over a hundred Hyundai dealers in the state of Colorado so I find that very hard to believe. I even offered to ask my job Worldpac that sale warehouse auto parts but Falepa claim the parts have to come straight from the Hyundai dealer. So I told Falepa that I would be calling Every Hyundai dealer in the state in the morning to find that simple alternator and if I find one, I will be next day airing it to your store and he said okay. This sucks! I heard bad things about this Hyundai dealer but I decided to try them out since they're located close to my house. I also told Falepa that I should get some type of compensation for making me call off work for nothing which made me miss money. If they don't find a simple alternator before Christmas I do Not recommend Anyone to do Any business at this Hyundai dealer. Thank you.

Respectfully Yours;
The Bully Family
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