Phil's Excellent Auto Service


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

35 Reviews

100% Would Recommend
Latest Review 5 days ago
DONNITA S. on 02/14/2018
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"Quick and friendly service"
I usually hate having my car serviced however my experience with Phil's Excellent Auto Service was very quick. I also appreciate the level of professionalism. Will definitely return!
Vehicle: Honda Civic Si
Service Date: 02/13/2018
Review Created: 02/14/2018 04:00 AM
ZAHIRA W. on 02/11/2018
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"Everything"
I came in there frustrated with my car.. I had went to two other mechanics and they could never tell me what was wrong... When I went to Phil's excellent he was able to tell me exactly what it was so I was happy about that... They also have this amazing massage chair that hits every spot..it just felt so welcoming and they don't try to get over.. I would definitely go back without a doubt... Phil was even able to give me some advice and motivation on my life so let's just say I left there a happy camper 😁
Vehicle: Toyota Camry
Service Date: 02/09/2018
Review Created: 02/11/2018 07:50 PM
CATHERINE B. on 02/08/2018
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"The owner Phil Ricks & his expertise of my Acura TL"
The overall care & thoughtfulness of its owner supercedes other repair facilities I have encountered.
Vehicle: Acura TL
Service Date: 02/01/2018
Review Created: 02/08/2018 06:49 PM
Devon T. on 02/08/2018
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Devon said the service was good.
Vehicle: Acura TL
Category: Service
Service Date: 01/29/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Jorge V. on 02/07/2018
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Jorge said the service was great.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 02/03/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Ethan B. on 01/29/2018
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"First time customer who had a good experience."
I called the night before to see if they had an appointment for the next day for an inspection. They said yes and that I could drop it off in the key drop box before they opened like I was hoping and that the car would be done by 3:30pm like I was hoping as well. My favorite part about their service was that I received a curtesy call that they had received my car which eased my concerns because I had to park it around the corner where I could find a spot. I hate taking my car to car places because I generally just don’t trust them frankly.. But I wasn’t sold anything extra and they didn’t find any issues with my car so I left feeling relieved. I’m looking forward to giving Phil another chance for any future work that’s needed on my car. I would reccomend Phil’s Excellent Auto based off my first experience with them.
Service Date: 01/26/2018
Review Created: 01/29/2018 07:16 AM
BELHASSEN B. on 01/26/2018
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"Excellent & very honest people"
I would like to thank Phil and his staff for the great service they offer.
Every year I take my car to his shop for state inspection.
Vehicle: Kia Sorento
Service Date: 01/26/2018
Review Created: 01/26/2018 08:01 PM
Adam W. on 01/18/2018
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Adam said the staff didn't call him when his vehicle was finished, but the price was fair.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Margaret D. on 01/13/2018
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Margaret said the business had her in and out.
Vehicle: Jeep Patriot
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Albert R. on 01/09/2018
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Albert said the business is always prompt and on time.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/04/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
VINCENT S. on 12/22/2017
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"Great service"
I have the greatest respect for Phillip Ricks, he is professional and has a great knowledge of vehicles. I completely have 100% trust with his shop.
Vehicle: Ford Expedition
Service Date: 12/21/2017
Review Created: 12/22/2017 10:00 PM
Jennie R. on 12/22/2017
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Jennie said the business provides awesome service.
Vehicle: FIAT 500
Category: Service
Service Date: 12/14/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
JESSE R. on 12/14/2017
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"Good Service"
Great customer service people and friendly mechanics. Love the location.
Vehicle: Acura RDX
Service Date: 12/12/2017
Review Created: 12/14/2017 04:39 AM
Phillip H. R. at Phil's Excellent Auto Service responded on 12/15/2017

THANK YOU JESSE

Willie W. on 11/21/2017
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Willie said the staff were good. They did 100 percent.
Vehicle: Dodge Dart
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Phillip H. R. at Phil's Excellent Auto Service responded on 12/15/2017

THANK YOU WILLIE

MELINDA B. on 11/18/2017
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"Excellent Service"
They take excellent care of my car and have a nice waiting room.
Vehicle: Hyundai Sonata
Service Date: 11/17/2017
Review Created: 11/18/2017 10:35 AM
Phillip H. R. at Phil's Excellent Auto Service responded on 12/15/2017

THANK YOU MELINDA

TANYA R. on 11/18/2017
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"Good Customer Service"
Very Good and Fast Customer Service
Vehicle: Toyota Camry
Service Date: 11/16/2017
Review Created: 11/18/2017 06:08 AM
Phillip H. R. at Phil's Excellent Auto Service responded on 12/15/2017

THANK YOU TANYA

MICHELE B. on 11/17/2017
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"Tire Pressure "
Prompt and courteous service
Vehicle: Toyota Corolla
Service Date: 11/15/2017
Review Created: 11/17/2017 05:58 AM
Phillip H. R. at Phil's Excellent Auto Service responded on 12/15/2017

THANK YOU MICHELE

ROBIN T. on 11/14/2017
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"Not just customer service / Caring Service "
Just Great!
Vehicle: Honda CR-V
Service Date: 11/10/2017
Review Created: 11/14/2017 02:55 PM
CATHERINE B. on 11/11/2017
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"What makes this place so great is the mere fact that the owner, Phil, sits down with u & explains everything in laymen's terms."
I appreciate the courtesy that is shown me & the feeling that I am not just a customer but someone of importance.
Vehicle: Acura TL
Service Date: 11/09/2017
Review Created: 11/11/2017 10:56 AM
CHELSEA K. on 11/10/2017
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"CKeebs NG"
Great service!!!
Vehicle: Honda CR-V
Service Date: 11/08/2017
Review Created: 11/10/2017 04:31 PM
Displaying Review 1 - 20 of 35 in total