Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

118 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


TW
Tone W.
Philadelphia, PA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Tone said the employees were professional. They provided great service. They completed everything he needed.
This review was collected via phone interview by Customer Research Inc.

LD
Linsey D.
Philadelphia, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Linsey said the staff at this business were very descriptive of the service provided to her vehicle, they answered all her questions, no matter how silly they may have sounded. The employees were very courteous, and were respectful of her time. She was very satisfied with their service, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BL
Brian L.
Philadelphia, PA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Brian said they did a great job.
This review was collected via phone interview by Customer Research Inc.

SC
SOPHIA C.
Philadelphia, PA
Dodge Durango
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/05/2019
over charged
quoted me a lot less than what you charged. took advantage of situation. no thanks
Phillip H. R. from Phil's Excellent Auto Service responded on 04/06/2019

Ms.Cifonelli, the price was plus tax and fees. I give a price that was half the price of Pep boys and I still helped you when you missed your appointment and you didn't call but you came in 2.5 hours late. I stopped working on another vehicle to help you out. I'm sorry if you feel this way.


Verified Customer
Philadelphia, PA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Personal attention and service is great
I'm so glad I go to Phil's to have my car serviced. Everyone is so pleasant, the work is excellent
and Phil is always willing to talk with you to address your questions.

MV
MARTIN V.
Wynnewood, PA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Car Maintenance
This a well run extremely professional & competent company. The are very friendly and knowledgable and make every effort to save you money while not sacrificing the well being of your automobile.

PW
PRISCILLA W.
Philadelphia, PA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Honesty integrity, expert diagnostic and workmanship
Thank you for excellent care of my 14 year old vehicle! You keep it running at optimal efficiency! May God continue to Bless you, and your business.

AA
Alfred A.
Norristown, PA
Mercedes-Benz C280
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/12/2019 Category: Service
Alfred said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PC
PHILIP C.
Philadelphia, PA
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Phil's first time visit to Phil's Excellent Auto Service
Phil's gracious welcome and the timely performance of the work requested.

Verified Customer
Philadelphia, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Quick, efficient, friendly, reasonable
Called to see if I could bring my car in with a flat. They said sure and when I came in they pulled it into the garage right away. They fixed my tire and gave me the overdue oil change that I needed too. They are always friendly and true to the time it will take to complete a job. I would highly recommend Phil's Auto Service.

KB
Kathleen B.
Philadelphia, PA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Kathleen said the business is always helpful.
This review was collected via phone interview by Customer Research Inc.

MS
MICHELLE S.
Philadelphia, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Phil is always good at what he dose and make sure to inform you of any needed repairs. Going to his shop is always a pleasure.
My visit was good as always except for the issue with my credit card. He said it was declined but when I check with my bank they said the transaction did go through. I'm still waiting to hear from Phil what he found out about this issues.

SS
Steven S.
Philadelphia, PA
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Steven said the business has good service.
This review was collected via phone interview by Customer Research Inc.

NS
Norman S.
Philadelphia, PA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Norman said the mechanic doe a great job and he has only had to take his vehicle back once. The mechanic fixed it right away.
This review was collected via phone interview by Customer Research Inc.

RJ
Raymond J.
Philadelphia, PA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Raymond said it was ideal. He said keep up the good work.
This review was collected via phone interview by Customer Research Inc.

HS
HENRY S.
Philadelphia, PA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
camera instalation
fast and excellent service. Thank you

HS
HENRY S.
Philadelphia, PA
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
camera installed
the service desk and service master was excellent .thank you very much

JP
Jaleel P.
Pennsylvania
INFINITI M37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Jaleel said that the place had excellent service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Philadelphia, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
staff, atmosphere
it was a comfortable experience and there is not one better. great job to Mr. Phil & his wonderful staff.

AT
AISHAH T.
Philadelphia, PA
Acura ILX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Amazing Service
I will definitely be back to get my to serviced here. Very professional and courteous!

Displaying Review 1 - 20 of 118 in total