Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

907 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago

Reviews


BB
Betty B.
Salem, VA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Betty said the service was good.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 03/09/2018

thanks Betty


LB
Lorna B.
New Castle, VA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Lorna said the staff always tries to get to her pretty quick. They're always nice and they do a good job.
This review was collected via phone interview by Customer Research Inc.

CT
Cole T.
Virginia
BMW 528xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2017 Category: Service
Cole said the service went well at this business, but he had to call them to find out when his vehicle was ready to be picked up.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Virginia
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2017 Category: Service
Steve said he was quoted a lower price than he received for this service. He would have liked to receive a call with this information.
This review was collected via phone interview by Customer Research Inc.

AS
ANN MARIE S.
Richmond, VA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2017
2001 Honda Civic
Brought the car here due to blown gasket. Work was completed fine, but the check engine light has been on since picking up car from shop. Code reading indicates catalytic converter issue now :(
Perhaps junk from original work is clogging?

MM
Megan M.
Virginia
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2017 Category: Service
Megan said she was satisfied with the service at this business, but she did not receive a detailed receipt.
This review was collected via phone interview by Customer Research Inc.

NA
Norman A.
Virginia
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Service
Norman said he has known the business for a long time. The vehicle was a little sluggish and he will take it back to the business.
This review was collected via phone interview by Customer Research Inc.

HS
Heather S.
Salem, VA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2016 Category: Service
Heather said the business did good work.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Virginia
Mercury Sable
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Ben said the business has great prices. They are quick and he had a great experience with them.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Virginia
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2016 Category: Service
Josh said the experience was fine.
This review was collected via phone interview by Customer Research Inc.

SB
STEVE B.
Salem, VA
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2016
Satisfied
Very professional and informative. As always with every garage, the cost of auto care astounds me.

LB
Lovelle B.
Salem, VA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2015 Category: Service
Lovelle said this business did a really good job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

JI
Jon I.
Virginia
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2015 Category: Service
Jon said he has no complaints about the service at this business.
This review was collected via phone interview by Customer Research Inc.

RK
Ross K.
Salem, VA
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2015 Category: Service
Ross said the business took a little longer than expected, but overall it was good.
This review was collected via phone interview by Customer Research Inc.

AN
Amanda N.
Virginia
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2015 Category: Service
Amanda said she is very impressed with the business, and was happy with the service. They were very nice, and gave her a loaner. She would use them again. They found a problem with her vehicle they could not fix, so she has to take it someplace else.
This review was collected via phone interview by Customer Research Inc.

TZ
Tim Z.
Virginia
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2015 Category: Service
Tim said he has had no problems with this business. They had him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

BB
Brianna B.
Salem, VA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/02/2014 Category: Service
Brianna said everything was fine.
This review was collected via phone interview by Customer Research Inc.

WJ
Warren J.
Roanoke, VA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2014 Category: Service
Warren said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

EN
Emily N.
Salem, VA
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2014 Category: Service
Emily said the service was fine.
This review was collected via phone interview by Customer Research Inc.

HS
Heather S.
Salem, VA
Chrysler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2014 Category: Service
Heather said they did a good job. They are just a little more expensive than what she is used to.
This review was collected via phone interview by Customer Research Inc.

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