Reviews
JP
Jessica P.
Virginia
Subaru Forester
Verified Customer
ReScore Review™
Jessica said the business gave her a full refund back.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Jessica said she had her vehicle inspected two weeks ago and there were no problems. She went to the business on September 25th and she was told her rotors along with her brakes had to be repaired. It cost her $378.
Recommended
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 10/28/2015
Thanks Jessica for giving me the opportunity to take care of the concerns you had on the work we did to your car. I hope we can be of service to you in the future.
Verified Customer
Salem, VA
Honda Pilot
Verified Customer
Great service. Great people
We have used Pillis Brothers as our garage of choice for many years. They have always given first-class service. They are friendly, caring, and competent in every regard. We highly recommend them.
Recommended
CF
Cathy F.
Virginia
Mitsubishi Endeavor
Verified Customer
Cathy said she knows everybody there and they always do a wonderful job. They are friendly and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
MIKE P.
Salem, VA
Chevrolet S-10
Verified Customer
Complete service every time
Every time I bring one of my vehicles to Pillis Brothers I know that they will find the problem and fix it completely. The best shop in town for both work and service.
Recommended
PB
PAUL B.
Salem, VA
Dodge Grand Caravan
Verified Customer
Always Excellent Service
I brought my 2007 Dodge Caravan in because the oil pressure light kept coming on. They replaced the switch so the light no longer goes on, but didn't gouge me by "repairing" what wasn't needed.
Recommended
DT
Donna T.
Virginia
Oldsmobile Eighty-Eight
Verified Customer
Donna said the employees provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Bill J.
Salem, VA
Cadillac SRX
Verified Customer
Oil Change
Great service and very quick. Steve and staff are outstanding.
Recommended
Verified Customer
Salem, VA
Chevrolet HHR
Verified Customer
Recent Service Experience
We took our HHR in for service without an appointment and were extremely pleased to get it out within the same day. We had 3 things that we requested be checked; one required repair and the other 2 weren't the problem we thought they would be. Our experience with Pillis has been that they are thorough, honest and courteous!
Recommended
RS
Roger S.
Salem, VA
Chevrolet Silverado 1500
Verified Customer
Roger said that's who he always deals with for his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
LB
Linda B.
Virginia
Lincoln Town Car
Verified Customer
Linda said they gave her excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jack S.
Salem, VA
Jeep Cherokee
Verified Customer
Jack said he appreciated the good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jeff C.
Virginia
Chevrolet Camaro
Verified Customer
Jeff said the staff members at this business are awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.
LS
Laily S.
Virginia
Chrysler PT Cruiser
Verified Customer
Laily said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PB
PAUL B.
Salem, VA
Jeep Patriot
Verified Customer
Always Finished on Time
I needed my tires checked and rotated and an oil change. As usual I was able to drop my Jeep off in the early morning and pick it up later that day.
Recommended
MW
MARY JANE W.
Salem, VA
Ford Focus
Verified Customer
Preventive Maintenance!
I continue to trust my car needs to Pillis Brothers due to the excellent quality of care. Professional, friendly, honest, prompt service each visit. Highly recommend Pillis Brothers.
Recommended
KW
Kristina W.
Salem, VA
Nissan Rogue
Verified Customer
Kristina said the business always does good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
MH
MIKE H.
Roanoke, VA
Toyota Corolla
Verified Customer
Great Service at Pillis Brothers
I have always been appreciative of the great service at Pillis Brothers. They communicate with us and keep our vehicles in good shape. I have been taking our vehicles to them for over thirty years.
RB
Ray B.
Salem, VA
Toyota Camry
Verified Customer
Ray said the business's quality of service is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jeri P.
Salem, VA
Honda CR-V
Verified Customer
Jeri said the business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KC
KRISTIE C.
Jeep Wrangler
Verified Customer
Another Great Service
Pillis Brothers really take care of you and your vehicle. They do great work and provide excellent customer service.
Recommended