Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1217 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.783783/5Overall Rating 4.783783/5Overall Rating 4.783783/5Overall Rating 4.783783/5rating 4.783783
Original
Overall Rating 2.05405/5Overall Rating 2.05405/5rating 2.05405rating 2.05405rating 2.05405
94% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


Verified Customer
West End, NC
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Drive straight
Very Quick
Chris E., Service Manager from Pinehurst Hyundai responded on 01/19/2019

Thank you! We appreciate it!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


PK
Peggy K.
Robbins, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Peggy Kidd owner
It is easy to get appointments, and the employees are very courteous and I am really enjoying my Hyundai.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/17/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


GS
Gary S.
Carthage, NC
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Been receiving service from this dealership for over 10 years. They constantly strive to place the customer first, and they do. Matt is very solicitous.
My thoughts are expressed in the box: :Review Title.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/14/2019

Thank you for the excellent review!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


WR
William R.
Pinehurst, NC
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service
Very courteous and efficient.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/14/2019

Thank you!!!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


LB
Laura B.
Biscoe, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great customer service!
Shannon provided excellent customer service. She is very knowledgeable & professional.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/14/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
West End, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
As always great service!!!
Everyone there is very pleasant and always keep me updated on the status of my vehicle. Btw I really like the texting you are now using!
Chris E., Service Manager from Pinehurst Hyundai responded on 01/14/2019

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
West End, NC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent service!
Excellent service as usual!
Chris E., Service Manager from Pinehurst Hyundai responded on 01/14/2019

Thank you!!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


RH
Rodney H.
Aberdeen, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Customer care
My service representative provided excellent care and consideration for my convenience. Very personable. Good service starts with genuine concern and commitment to serve. Thank you.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/13/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
Sanford, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Did work in a timely manner, kind and courteous
Hyundai did a great job with the work on my car and did it in a very timely manner. There were a couple of things that I wasn’t pleased with but after talking to a manager, I was assured that they would make good on it! I was treated with respect, care, and concern. I felt very good about my experience and would highly recommend them to others!
Chris E., Service Manager from Pinehurst Hyundai responded on 01/11/2019

Thank you! We appreciate the kind words!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
Pinehurst, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service
Great service!!
Chris E., Service Manager from Pinehurst Hyundai responded on 01/11/2019

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
Sanford, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Friendly and professional
I make my appointments in the morning so I can wait while my vehicle is in the shop. They completed the work earlier than expected and at the quoted price. No surprises. Live the friendly folks.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/11/2019

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


DC
Dewey C.
Pinehurst, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
7500 mile checkup
Waylon Lamb was extremely pleasant to work with. We waited while work was done. It was finished in about an hour. Have been pleased with all of our service so far.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/11/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


VA
Virgina A.
Carthage, NC
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service before a long trip.
Easy to deal with
Chris E., Service Manager from Pinehurst Hyundai responded on 01/10/2019

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
Whispering Pines, NC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Recall service
Excellent!!
Chris E., Service Manager from Pinehurst Hyundai responded on 01/09/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


TM
Thomas M.
Laurinburg, NC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Excellence as usual
I am never disappointed in this service department. My advisor, Shannon, is one I always request because she makes sure everything is exactly as it should be.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/08/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
Cameron, NC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Good service
Thanks for always being helpful
Chris E., Service Manager from Pinehurst Hyundai responded on 01/05/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


Verified Customer
Whispering Pines, NC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
I don’t know what this is
They’re always helpful and update you
Chris E., Service Manager from Pinehurst Hyundai responded on 01/05/2019

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


RH
Rodney H.
Aberdeen, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Friendly and cooperative.
The service department accommodated my travel needs while servicing my car promptly and efficiently.
Chris E., Service Manager from Pinehurst Hyundai responded on 01/03/2019

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


AM
Andrea M.
Southern Pines, NC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
my experience with Hyundai
very satisfied...usual excellent service
Chris E., Service Manager from Pinehurst Hyundai responded on 01/02/2019

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com


DR
Dean R.
Aberdeen, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Consistent, Quality Service
We have been servicing our vehicles at Pinehurst Toyota for over 3 years now. We've never been disappointed with the service we've received through them. There have been several times the business has gone above and beyond a typical service center to ensure we were taken care of. In our most recent visit, 12/22/18, Shannon was did a fantastic job handling our service appointment and keeping us informed on the upcoming needs of our vehicle.
Chris E., Service Manager from Pinehurst Hyundai responded on 12/31/2018

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com