ReScore Reviews™ (21)

ReScore
Overall Rating 4.6190462/5Overall Rating 4.6190462/5Overall Rating 4.6190462/5Overall Rating 4.6190462/5rating 4.6190462
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Everyone was very nice and helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 12:39 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/19/2017

Thank You!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The waiting room and the quick service to getting your car fixed is great. "
Love the waiting room and the snacks. Hot cocoa is my favorite. Not having to wait along time is a plus.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:59 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/18/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

John B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competency, friendliness, promptness"
Customer since 2001. Still happy.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:42 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/18/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Employees in service are great
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:08 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/17/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Kelly D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Representatives listen and answer all questions.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:04 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/17/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Alan R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Offer to bring me home and didn't really have a driver on hand make sure customers are satisfied."
Very polite and on time.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:31 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/17/2017

Thanks

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

James S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Serice Dept and the customer service is second to none..."
Awesome Experience...
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 10:21 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/15/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close friendly timely "
Service knoledge
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:56 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/15/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
The people are very attentive.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/12/2017 08:37 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/12/2017

Thank You!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service personnel are very courteous and prompt, and never had any problems with repairs.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:42 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/11/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Average"
Air pressure check was missed. Had to return to dealership to get job done.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/10/2017 03:44 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/10/2017

Thanks for the review.  I will speak to the tech that serviced your vehicle.

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State inspection"
No problems
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:57 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/10/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent people at Pinehurst"
Can't wait for their new building
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 11/09/2017 10:38 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/10/2017

Thanks!  Neither can we!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly people."
Matt really took good care of the issue with my car. Very professional!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 11/08/2017 12:51 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/09/2017

Thanks

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service review"
sometimes the service takes longer than it should. had to wait in the lobby for over 2 hours. lobby is fine; however, service should be done quicker. not complaining, as the people and the service are both great.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/07/2017 10:25 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/07/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

AIDA P. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My wife made the appointment and we were late because of here job. Pinehurst Hyundai/Toyota worked with us and they still fit us in and finished in less than 2 hours.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/07/2017 05:34 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/07/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

GEROGE J. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They did a great job!!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 11:25 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/07/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Shirley M. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/05/2017 05:38 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/07/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Linda J. on 11/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Work But Communication Lacking"
I've never had an issue with the work but would have appreciated a phone call when the car was ready.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 04:46 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/07/2017

Thank you.

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
EVERYONE WAS VERY COURTEOUS AND HELPFUL.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 03:08 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 11/02/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

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