ReScore Reviews™ (21)

ReScore
Overall Rating 4.6190462/5Overall Rating 4.6190462/5Overall Rating 4.6190462/5Overall Rating 4.6190462/5rating 4.6190462
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
94% Would Recommend
100% Business Response
Latest Review 3 days ago
Marlene O. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction"
My car gets a thorough inspection and is reported to me if there is any problems.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:20 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/19/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Marilyn N. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service for October"
Very good service and Waylon was an excellent rep. Was up front about things that may need work on the car.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:28 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/18/2017

That's great. Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff.. Waylon always makes an attempt to help even if he's not my advisor. All the employees are great."
Great staff. Great service
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:13 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/18/2017

That's great to hear. Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

David D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Good and prompt service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:48 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/17/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

JAMES B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always done when they say it will be done."
I scheduled my appt. on line and did not report that I wanted to wait for the car to be done. He explained that I had 5 cars in front of me and gave me an expected completion time. They beat the time. Good job.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 05:26 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/16/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Paul B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Good service
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 01:58 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/16/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place to dobusiness"
Service was quick and easy
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:54 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/16/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Richard O. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quite pleased"
I travel a lot and only use Hyundai service. Pinehurst Hyundai is possibly the friendliest service center I have used although every Hyundai service has been at minimum pleasant. I like the vehicle and I appreciate the service
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:09 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/15/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Regina F. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 08:12 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/13/2017

Thanks for the review!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Robert S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant experience"
Everyone I had contact with was courteous and knowledgeable. Work was done in a timely manner.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:17 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/12/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Pat L. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I was pleased with the price and speed with which my oil was changed. Began reading a book but did not get far before I was called to say the car was ready.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 06:23 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/16/2017

Thats great to hear. Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Jeff C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A++++ Attention to detail "
Service Rep went beyond the call of duty to make sure I left satisfied. Thanks again
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:56 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/11/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and satisfactory work.."
Wyman got me in and out of the service department. He was very courteous and as usual I was pleased with the work done.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 09:41 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/10/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Paul F. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time,clear estimate"
appointment started on time and ended at the estimated time. Service coordinator went out of her way to up date us on the process.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 03:36 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/04/2017

Thats excellent!  Ill make sure to let your advisor know that.  Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pinehurst Hyundai Service Center"
Friendly staff and quick service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 12:22 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/04/2017

Great to hear. Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

BILLY A. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got a good price on my service "
It was good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/03/2017 12:12 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/04/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 10/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience "
Overall experience was good, did not give a 5 because I had a $20.00 coupon that they failed to apply to my bill.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/02/2017 04:58 PM
Chris E., Service Manager at Pinehurst Hyundai responded on 10/04/2017

We are so sorry!!! We will credit that to your account here today.

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Linda B. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service and was in an out in no time. Shannon was great as well.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/29/2017 11:17 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 09/29/2017

Thank you!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Verified Customer on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as usual. "
Thanks again.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/29/2017 06:24 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 09/29/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

Roger B. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Service was great. Love my Hyundai. Can't wait to see the new building!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/28/2017 01:47 AM
Chris E., Service Manager at Pinehurst Hyundai responded on 09/29/2017

Thanks!

Chris Ehnes
Service Manager
910-692-2424 x3134
chrise@pinehurstautomall.com

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