Pinks Automotive Of Prairie Du Chien Inc.

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

125 Reviews

99% Would Recommend
Latest Review about 3 years ago

Reviews


SS
Scott S.
Prairie Du Chien, WI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2012
Excellent customer service!
Throughout the service of my vehicle, Nate called to inform me of findings and costs of repairs.
Jeff & Annette K. from Pinks Automotive Of Prairie Du Chien Inc. responded on 10/10/2012
Thank you for your patronage Scott, we appreciate you!! We are looking forward to seeing your at your next service visit.

TK
Thomas K.
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2012 Category: Service
Thomas said the business has always done him good.
This review was collected via phone interview by Customer Research Inc.
Jeff & Annette K. from Pinks Automotive Of Prairie Du Chien Inc. responded on 10/10/2012
Thank you for your patronage Thomas, we appreciate you!!

GK
Greg K.
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/06/2012 Category: Service
Greg said that he was disgusted with his last experience at this business because he was charged $58 for work that he doesn't think was done. He brought his older vehicle in for a wheel alignment but it still pulls to the right and the business is aware of this. They told him it was probably his tires. He stated that this business used to have a front end alignment person named Jeff Collins who was great and he never had a complaint. But Jeff no longer works at this business and the service is no longer good. He would not recommend this business to others for the reason mentioned.
This review was collected via phone interview by Customer Research Inc.
Jeff & Annette K. from Pinks Automotive Of Prairie Du Chien Inc. responded on 10/10/2012
Dear Greg, Thank you for taking the time to review us as we are always looking for ways to improve our business. We are extremely sorry you had a bad experience with us. We do have an alignment report if you wish to have a copy to show that we did do one. If your car still pulls then there may be other issues then the alignment and or tires. When you get new tires we would be happy to recheck the alignment. The final spec results are what we are looking for on an alignment, not the technician who performs it. I have complete confidence in each one of our technicians.

JW
Jennifer W.
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2012 Category: Service
Jennifer said her vehicle works good.
This review was collected via phone interview by Customer Research Inc.
Jeff & Annette K. from Pinks Automotive Of Prairie Du Chien Inc. responded on 10/10/2012
We appreciate you and glad that your vehicle is working good. Thank you for your patronage!!

KC
Kirby C.
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2012 Category: Service
Kirby said they do good work and they are good to her.
This review was collected via phone interview by Customer Research Inc.
Jeff & Annette K. from Pinks Automotive Of Prairie Du Chien Inc. responded on 10/10/2012
We appreciate you Kirby and look forward to seeing you at your next service visit. Thank you for your patronage!!