Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

138 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review over 2 years ago

Reviews


AA
Amber A.
Pittsburgh, PA
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Service
Amber said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

ST
Sonya T.
Carnegie, PA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016
Excellent customer service
I am a new driver and this is my second car. These guys have made me feel very comfortable and calm when it comes to issues that I THINK I may have with my car. They've never tried to take advantage of me. And gave the best advice when I purchased me second car. I will continue to do business with them. And refer others as well.

SN
Sean N.
Pittsburgh, PA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2016 Category: Service
Sean said they can be a little expensive sometimes.
This review was collected via phone interview by Customer Research Inc.

TB
Tiffany B.
Pittsburgh, PA
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Tiffany said this business was excellent. They were very personable, provided good customer service, took care of her, and had reasonable pricing
This review was collected via phone interview by Customer Research Inc.

TW
Toni W.
Pittsburgh, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Toni said the service was phenomenal.
This review was collected via phone interview by Customer Research Inc.

BL
Barbara L.
Pittsburgh, PA
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
your guys did a great job
I felt they really care about their customers

RF
Roman F.
Pittsburgh, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
Cordial and efficeint
Good sevice

JB
Josh B.
Pittsburgh, PA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Josh said he was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

AS
Audrey and Kristi S.
Pittsburgh, PA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016
Great customer services
guus there are great and have your car in and out of the shop!!

TP
Trevor and James P.
Murrysville, PA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2016
Quick and friendly
Was in and out in less than thirty minutes. Just make sure you know where you're going to park your car ahead of time.

EB
Erik B.
Pittsburgh, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016
Location and Staff!
Great discounts and friendly staff to assist us everytime - Jim is great and very helpful!

DK
Donna K.
Coraopolis, PA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016
The staff is the best!
Convent location, never unexpected additional costs, service and tire staff are the best

CC
Chris C.
Pittsburgh, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Chris said this business is honest.
This review was collected via phone interview by Customer Research Inc.

SM
Samantha M.
Pennsylvania
Volvo S60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2016 Category: Service
Samantha said her vehicle is running fine and she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/02/2016 Category: Service
Samantha said the service was really expensive. She stated she feels she could have gotten it done cheaper elsewhere.
This review was collected via phone interview by Customer Research Inc.
Zach L., Vice-President from A.T.C Auto Service responded on 03/04/2016

Samantha, 

First off, thank you for the feedback! We guarantee our repairs and we also guarantee that our prices are very competetive. If you can get a written estimate from a reputable competitor for the repairs completed with parts of a similiar quality (ours are guaranteed 2 years/24000 miles), I will gladly refund you the difference. Also, for your trouble, please contact Jim at the ATC office, he has a complimentary Maintenance Gift Certificate for you. Customer satisfaction is my number one priority so please, if you have any questions at all, please feel free to contact me directly. Thanks!!

Zach Luncinski
Vice-President
Pinnacle Auto Service/ATC Auto Service
412-884-4049

JB
James B.
Pittsburgh, PA
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016 Category: Service
James said this business is constantly good. He is always happy with their work. They are fantastic folks.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Pittsburgh, PA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016
excellent scheduling
all work done so far seems great, on both vehicles --- tires, as well the excellent mechanical service ... for many years now

MW
Melvin W.
Pittsburgh, PA
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Melvin said the service was good.
This review was collected via phone interview by Customer Research Inc.

KD
Krishaun D.
Mc Kees Rocks, PA
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2016 Category: Service
Krishaun said this business provided good service and he has had no problems with them.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Pittsburgh, PA
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
William said Jim and Joe are really good people. The customer service is very good at this business. Whenever he goes to this business he is always greeted nicely and they remember him from previous visits.
This review was collected via phone interview by Customer Research Inc.

KG
Kei G.
Pittsburgh, PA
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/16/2016 Category: Service
Spoke with John. He said he took the vehicle in for an inspection and they wanted to replace a lot of necessary parts to get more money.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 138 in total