Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

437 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


DC
Dara C.
Denton, TX
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Dara said the staff got them in quickly and they took care of her. They offered good prices.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Cutler, IL
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Richard said he received excellent service and the job was done very well. The staff provided a good explanation of the issues he was having. Drew was patient and went into detail about why certain electrical problems were happening. His air conditioning is working excellently. The staff are knowledgeable, courteous, and overall good people. The service was done in a timely manner. He left a very pleased customer and he looks forward to coming back next time he needs service work.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Denton, TX
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Chris said the work was convenient.
This review was collected via phone interview by Customer Research Inc.

ST
Shalanda T.
Garland, TX
Lexus GS 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Shalanda said the business is excellent and awesome.
This review was collected via phone interview by Customer Research Inc.

PM
Preston M.
Texas
Mazda Protege
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2018 Category: Service
Preston said the service was okay. He stated he felt the employees didn't have his best interest at heart.
This review was collected via phone interview by Customer Research Inc.

BR
Brandon R.
Denton, TX
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Brandon said the service is always great and the guys are fantastic.
This review was collected via phone interview by Customer Research Inc.

CR
Cody R.
Denton, TX
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Cody said he went to several other facilities. They were only interested in selling him things other than an oil change, which is what he wanted. However, this business is terrific. They went above and beyond. They stayed 2 hours past closing time to finish his vehicle. They drove his vehicle back to him, so he could take his kids to school the next day.
This review was collected via phone interview by Customer Research Inc.

SW
STEVEN W.
Denton, TX
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
good people
these folks are always honest and professional. they know what they are doing and will do their best to take care of you.

AH
Alan H.
Texas
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Alan said the staff always do great quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

GG
greta g.
Denton, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Car maintenance
The guys at Pioneer are wonderful! They are all very professional and friendly. They treat you like family. I wouldn’t take my car anywhere else

JC
Jose C.
Denton, TX
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jose said the service was quick.
This review was collected via phone interview by Customer Research Inc.

MB
Meah B.
Denton, TX
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Good Service
Pioneer Automotive always provide good service to their customer.

DH
Dan H.
Denton, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2018
Horrible service we got ripped off
These guys tried to charge me $1,900.00 dollars for a brake job on my 2007 Chevy truck.
I took it to them for a transmission problem. They told me they could fix it by changing the transmission fluid and filter. After two entire days of waiting around they finally told me at the very last minute before closing time that they could not fix it and I needed a refurbished transmission that they could get installed for me, for the measley price of $3,000.00
I took the truck to a Chevy dealer who diagnosed the problem correctly. It was two big square fuses located inside a black box in the engine compartment. Total repair cost $237.80
I am a disabled vet, I was not asking for charity, I just wanted my truck fixed by honest mechanic. No way I could ever recommend these guys to anyone. For the first time in my life I felt like a total victim. How hard would it have been to be honest.
Posted on rip off report.

AS
Ann S.
Lake Dallas, TX
Mercedes-Benz CLS-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Competent and Friendly
I'm always confident that I'm getting the best service possible at reasonable cost. I also appreciated the advice about a driver's side bumper that was in need of a paint job.

JP
Jack P.
Denton, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Jack said he has been going there for years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

SD
SHERRY D.
Denton, TX
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Friendly & fast.
These guys are professional, fair, and always helpful. I can set my appointment up online, and get in and out quickly.

JP
Jim P.
Denton, TX
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jim said the staff did what he asked for in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

JW
john w.
Denton, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great Service, Honest prices
I've been here a few times. I've had great experiences every time.
Drew and Brian both take time to explain the repairs and upcoming repairs and maintenance.
They offered a loaner vehicle when needed.
I will be back with all my vehicles and highly recommended to all in need of service repair.
Thanks Pioneer Automotive!

WA
Williams A.
Argyle, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Williams said that the place was speedy and efficient, they got him right in and out again quickly.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Denton, TX
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Spoke with Rod. He said this business got the vehicle in right away, did what they said they would, and took care of him quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 437 in total