Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

234 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


RM
Russell M.
Denton, TX
Honda Element
Verified
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08/15/2018 Category: Service
Russell said the staff at this facility were straight-forward, honest and down to earth. He brought his vehicle to this facility for a service that he could have done himself. They did an excellent job and they solved his problem.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Aubrey, TX
Ford Explorer Sport Trac
Verified
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08/14/2018
Great as usual
I have taken my vehicles to J&M for more than 10 years. They have never disappointed me. They fix problems that other shops don't even know where to look for. This visit was for a starter replacement. They earned their money on that job. Thanks guys for all of your hard work through the years

JM
Jay M.
Texas
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jay said the employees completed the work they promised. They completed the work promptly.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Ponder, TX
Ford Fusion
Verified
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08/09/2018 Category: Service
Spoke with Carol. She said they have used the facility for 14 years and they will not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Denton, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
David said the prices were very fair. The staff was very efficient, fast, and detailed in telling him what was wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Texas
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Tyler said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Texas
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Mark said that the place does a good job at a fair price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Denton, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Customer service and high quality of work.
I have been using J&M Automotive service for the 20 years that I have lived in Denton. I am always pleased not only with their courtesy of getting you in and out of their shop as quickly as possible, their reasonable rates, but also the high quality of their work. I give J&M my highest recommendation!

KR
Kyle R.
Texas
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kyle said they were excellent. They removed his wheel bearing, tried to save it and put it back on without damage. He said other places might break it on purpose to get extra money.
This review was collected via phone interview by Customer Research Inc.

EB
Ernest B.
Texas
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ernest said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

BR
Bethany R.
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Great Mechanics!
These guys have always taken great care of our vehicles. They are fast, honest, and good at what they do. I know that they aren't trying to hustle more repairs than is needed. I definitely recommend them!

MK
Mike K.
Texas
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mike said the service at this business has always been consistent. The staff treat him right and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

OL
Olivia L.
Texas
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Olivia said she didn't have any problems with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

MF
Marcus F.
Texas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Marcus said he has never had an issue with their work. They are very fair and communicate well. Their prices are really reasonable.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Texas
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mark said they called to let him know about his vehicle in a timely manner. The repair was quick and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Texas
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Charles said the staff members are hard workers, and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Texas
Mazda Mazda5
Verified
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07/02/2018 Category: Service
Daniel said they did good work.
This review was collected via phone interview by Customer Research Inc.

GG
GERALD G.
Saturn VUE
Verified
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06/22/2018
Great service
Trustworthy,reliable, quick turnaround, highly recommend

JH
Judith H.
Texas
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Judith said she was happy with everything the business did. The employees were honest and courteous.
This review was collected via phone interview by Customer Research Inc.

JB
Jan B.
Texas
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jan said the business was thorough and helpful. They didn't try to sell her anything extra. She stated she has been going to the business for quite a while and thinks they are very trustworthy.
This review was collected via phone interview by Customer Research Inc.