Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

245 Reviews

100% Would Recommend
Latest Review 16 days ago

Reviews


RP
Rhonda P.
Texas
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Rhonda said the mechanic was very helpful and he did everything he could to get her vehicle working.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Texas
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Kathy said the staff is always courteous and the pricing is fair.
This review was collected via phone interview by Customer Research Inc.

DA
Det A.
Texas
Cadillac Deville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Det said the business has good work. They are friendly and they let him know what repairs are being done before they start.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Texas
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Matthew said the businesses staff seemed to be trustworthy, honest, and straight forward. They get the work done quick. They have reasonable prices. He likes them.
This review was collected via phone interview by Customer Research Inc.

CC
CINDY C.
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
J & M AUTOMOTIVE IS #1!!
The guys at J & M Automotive are AWESOME!!! They are my go-to guys in Denton!! They have taken care of my daughter's car a couple of times. She was in school in Denton and far from home. Most recently they quoted the repair for what they thought was the problem, but when they got the car in their shop and checked it out, it was a FAR LESS expense to fix!! They could have taken advantage of a situation, but came through with FLYING COLORS and honesty that is really lacking in this industry!!! I WOULD RECOMMEND J & M AUTOMOTIVE TO EVERYONE IN THE AREA, ESPECIALLY FOR ANY COLLEGE STUDENTS WHO MAY BE FAR FROM HOME!!
THANK YOU RYAN AND J & M FOR ALL OF YOUR HELP AND YOUR HONESTY!!!
Cyndi Carpenter

BB
Bryan B.
Texas
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with LeAnn. She said the staff at this business are always professional and polite. They did a good job and have competitive prices. It is the best facility her business has worked with.
This review was collected via phone interview by Customer Research Inc.

KB
Kyle B.
Texas
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Kyle said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

CS
Cecilia S.
Texas
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Cecilia said the business's employees were very friendly and they got the job done. It was very fast and good service.
This review was collected via phone interview by Customer Research Inc.

NO
Nathan O.
Texas
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nathan said they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Texas
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Charles said the representative in the back does an outstanding job and so do the mechanics.
This review was collected via phone interview by Customer Research Inc.

RA
Ruby A.
Texas
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Ruby said they got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

RM
Russell M.
Denton, TX
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Russell said the staff at this facility were straight-forward, honest and down to earth. He brought his vehicle to this facility for a service that he could have done himself. They did an excellent job and they solved his problem.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Aubrey, TX
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Great as usual
I have taken my vehicles to J&M for more than 10 years. They have never disappointed me. They fix problems that other shops don't even know where to look for. This visit was for a starter replacement. They earned their money on that job. Thanks guys for all of your hard work through the years

JM
Jay M.
Texas
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jay said the employees completed the work they promised. They completed the work promptly.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Ponder, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Carol. She said they have used the facility for 14 years and they will not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Denton, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
David said the prices were very fair. The staff was very efficient, fast, and detailed in telling him what was wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Texas
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Tyler said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Texas
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Mark said that the place does a good job at a fair price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Denton, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Customer service and high quality of work.
I have been using J&M Automotive service for the 20 years that I have lived in Denton. I am always pleased not only with their courtesy of getting you in and out of their shop as quickly as possible, their reasonable rates, but also the high quality of their work. I give J&M my highest recommendation!

KR
Kyle R.
Texas
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kyle said they were excellent. They removed his wheel bearing, tried to save it and put it back on without damage. He said other places might break it on purpose to get extra money.
This review was collected via phone interview by Customer Research Inc.