Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

265 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


RS
Rob S.
Texas
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Rob said the employees completed his service very quickly.
This review was collected via phone interview by Customer Research Inc.

KB
Kenneth B.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Kenneth said they treat him fairly, they do good work and they are the best.
This review was collected via phone interview by Customer Research Inc.

AK
ANDY K.
Chrysler Aspen
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2018
They are friendly and helpful
They're going to do what you need to fix your vehicle in a professional and personal/friendly manner

MM
Micheal M.
Denton, TX
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spoke with Karen. She said the work that is completed is always good.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Texas
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Richard said the staff does good work.
This review was collected via phone interview by Customer Research Inc.

PR
Peggy R.
Texas
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Peggy said the service was great.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great service and informative estimate to repairs. They stay in touch with you!
I recommend J&M! Repairs are solid and pricing is fair. They will keep you on the road. Thanks J&M for your excellent service!

TM
Terry M.
Denton, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Terry said the business is convenient. They are nice and trustworthy. They do a good job, she is really pleased with their service.
This review was collected via phone interview by Customer Research Inc.

DH
Dale H.
Texas
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Dale said the business did good, and he appreciates their kindness.
This review was collected via phone interview by Customer Research Inc.

RS
Raybon S.
Denton, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Prompt and efficient service
Efficient and trustworthy

CH
COY H.
Denton, TX
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Repairs, Ford Econoline Van
2002 Ford Econoline van with over 100,000 in for two problems:
1) Drivers side headlight was burned out - so I requested that both headlights be replaced
2) Engine was mis-firing quite noticeably & service engine light was on.

Headlights were replaced, as requested.
Problem with engine misfire was correctly diagnosed as bas spark plug and associated ignition coil. Both were replaced.

My experience with J&M Automotive has consistently been positive - including this visit. Work was completed correctly, professionally, & promptly at a fair price.
This is my “go to” place for vehicle repairs.

JW
Joy W.
Texas
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Joy said the business provided great service and the staff was kind and helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Denton, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Job Done Well-
I'm always impressed at the welcome I receive and the confidence I feel when I take me car in for service. This shop has maintained the high level of worker pride that is missing in do many businesses today. I would never hesitate to take my car in for repair work or routine maintenance. They are the BEST!

CC
CINDY C.
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
J & M AUTOMOTIVE IS #1!!
J & M Automotive goes above and beyond! Quick, SUPER efficient and TRUSTWORTHY!!!

ER
Efrain R.
Texas
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Efrain said he was very pleased with the quick diagnosis, and the price. The staff completed the service that very same day.
This review was collected via phone interview by Customer Research Inc.

DS
Donald S.
Denton, TX
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Donald said the business is honest and he feels good about going there. He has recommended them for work for several years.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Texas
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Eric said he is really happy with the customer service and it is always really good. Brian is really good at what he does.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Texas
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Don said he has had work done there before. He trusts them to always do a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Danny C.
Aubrey, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Danny said he always gets really good service from this business. He's been a customer for years and years because they're great.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Texas
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
John said he was pleased with his overall experience. The service was really good. He really likes their service. Their communication is usually good but he had to call them a few times to find out the status of his vehicle. So, the communication could have been better.
This review was collected via phone interview by Customer Research Inc.